Guest User
October 10, 2023
We booked a second room and stayed in two large and two small rooms. When we filled in the information, we were told that we only filled in two adults. This situation goes against health and safety policies. We stayed in Auckland, Rotorua, Wellington, Christchurch, and Tekapo. The front desk gave the children various small gifts and never mentioned anything against health and safety policies.
There was also a kid who put his hand on the coffee table and it collapsed. The support point was 25-30 centimeters wide. How could the kid collapse under the weight of a 40-pound kid, and I was right next to him at the time. After communicating for a long time, SGD 533 was forcibly deducted from the credit card.
I don’t know if this is a trick or if other tourists have been tricked. Also a reminder to tourists who book in the future
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