Swiss-Belresort and Villas Coronet Peak

Swiss-Belresort and Villas Coronet Peak Reviews

Swiss-Belresort and Villas Coronet Peak

161 Arthurs Point Road, Arthurs Point, Queenstown, Otago, 9371, New ZealandView Hotel Details
Swiss-Belresort and Villas Coronet Peak
Swiss-Belresort and Villas Coronet PeakSwiss-Belresort and Villas Coronet PeakSwiss-Belresort and Villas Coronet Peak
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Swiss-Belresort and Villas Coronet Peak Guest Reviews

4.2/5
Very Good
72 review
Verified reviews
Location4.2
Amenities3.9
Service4.2
Cleanliness4.4
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All reviews(72)
Positive reviews(65)
Reviews with photos/video(19)
Great value for money(14)
Great service(13)
Convenient location(9)
Large rooms(8)
Great location(6)
Classy environment(5)
Loved the view(5)
Easy to get around(4)
Negative reviews(7)
Jing E Yeong
Standard Triple Room
Stayed in Jun 2024
Travel with friends
9 review
3.0/5
Posted on Jul 11, 2024
Overall is good but just the fire alarm was very annoying. It rang 3 times during the midnight.
Response from Property: Dear Jing,Thank you for taking the time to share your feedback. We're glad to hear that your overall experience was good. However, we sincerely apologize for the inconvenience caused by the fire alarm ringing during the night. Your comfort is our priority, and we understand how disruptive this must have been.We are currently investigating the issue to ensure it doesn't happen again in the future. Thank you for bringing this to our attention, and we hope to have the opportunity to provide you with a more seamless experience during your next stay.General MangerSaini Singh
Guest User
Standard Double Room
Stayed in Sep 2024
Couples
4 review
5.0/5
Outstanding
Posted on Sep 29, 2024
Clean and tidy room! Perfect location too. Great breakfast options and facilities!
EVGENII
Standard Triple Room
Stayed in Jan 2024
Family
239 review
3.2/5
Posted on Feb 1, 2024
Situated in the breathtaking Te Anau region, the hotel provided a stunning backdrop for an unforgettable stay. The rooms were spacious and elegantly furnished, offering magnificent views of the surrounding mountains and lakes. The attentive staff catered to every need, ensuring a memorable experience, made it an excellent choice for nature enthusiasts and adventure seekers.
Guest User
Family Room
Stayed in Dec 2023
Family
1 review
5.0/5
Outstanding
Posted on Dec 28, 2023
Everything here is good! The staff is friendly and lovely. Would stay here again!
Response from Property: Hi,We would like to thank you for your positive feedback. Regards,ShubhamFront Office Manager
Khrisstin
Standard Double Room
Stayed in Sep 2024
Couples
12 review
5.0/5
Outstanding
Posted on Sep 23, 2024
nice and cozy hotel. great food and friendly staffs
Response from Property: Dear SA,Thank you so much for your wonderful review! We're thrilled that you enjoyed your stay. Your kind words are truly appreciated.We look forward to welcoming you back for another great stay!Kind regards,Verren OraclleFront Office Manager
Guest User
Standard Double Room
Stayed in Apr 2024
Couples
1 review
5.0/5
Outstanding
Posted on May 13, 2024
It was really cozy and nice I slept really well here with my girlfriend.
Ji Wang (ε’ŒεΉ³)
Standard Triple Room
Stayed in Mar 2024
Family
2 review
5.0/5
Outstanding
Posted on Apr 8, 2024
Checked in around 10pm, the receptionist was friendly. Good stay overall
Response from Property: Thank you for your feedback! We're pleased to hear that you had a positive check-in experience with our friendly receptionist. We're glad your stay was good overall. If there's anything else we can do to enhance your experience, please don't hesitate to let us know. We look forward to welcoming you back in the futureGeneral ManagerSaini Singh
N Leau
Family Room
Stayed in Nov 2023
Family
2 review
4.7/5
Amazing
Posted on Nov 23, 2023
Family of 4, resonable size for a family with 2 young adults(19&21). Great location, free oniste parking and easy check in. Mini fridge and kettle provided. Staff are lovely. We only stayed one night but we were very happy with our room.
Response from Property: Kia Ora Leau,We would like to thank you for your positive feedback. Once again, we would like to thank you for choosing to stay with us and will be looking forward to seeing you in the near future.Regards,Shubham KaushalFront Office Manager
odGo
Family Room
Stayed in Nov 2023
Family
1 review
4.0/5
Very Good
Posted on Nov 25, 2023
They are only a 10-minute drive to the town, service is good, good communication. The TV is quite old and only has a free channel option, no YOUTUBE, and no Android system inside so you can't push your mobile to the TV.
Response from Property: Hi,We would like to thank you for your feedback. Regards,ShubhamFront Office Manager
Marvin Zacarias
Standard Twin Room
Stayed in Apr 2023
Couples
12 review
4.5/5
Great
Posted on May 1, 2023
Pretty clean, some mod on the carpet hallway but it is what it is. The room doesn't have a microwave but it was clean for me and my girlfriend so all in all we had a good time here and we stayed for 2 days πŸ‘πŸ‘πŸ‘
Response from Property: Hi Marvin,We would like to thank your for your positive feedback and we are glad that you enjoyed your stay. We will be looking forward to see you in the near future.Warm regards,Shubham KaushalFront Office Manager
Nelson Ying Fai
Standard Twin Room
Stayed in Feb 2024
Couples
7 review
4.0/5
Very Good
Posted on Feb 5, 2024
Nice view and easy to drive to downtown.
Anonymous User
Standard Double Room
Stayed in Sep 2023
Family
18 review
3.0/5
Posted on Oct 5, 2023
Free parking. Room is big. Nothing surprising about the hotel.
Response from Property: Kia Ora ,We would like to thank you for your positive feedback. Once again, we would like to thank you for choosing to stay with us and will be looking forward to seeing you in the near future.Regards,Shubham KaushalFront Office Manager
return visitor
Standard Double Room
Stayed in May 2023
Couples
19 review
4.2/5
Very Good
Posted on May 16, 2023
It's a bit down-at-heel but does appear to be undergoing renovations. But for what you pay good value, bed was good and everything you need for a couple of nights stay, fantastic pressure in the shower and a bath also. Staff friendly enough. Plus a free 10 pin bowls game , on the premises.
Response from Property: Kia Ora ,We would like to thank you for your positive feedback and we are glad that you enjoyed your stay. Once again, we would like to thank you for choosing to stay with us and will be looking forward to seeing you in the near future.Regards,Shubham KaushalFront Office Manager
Ldemetrios75
Standard Double Room
Stayed in Oct 2022
Couples
4 review
1.7/5
Posted on Oct 8, 2022
Definitely not a happy camper. First of all we got given a room downstairs at room 206 we arrived roughly around 6pm we fell asleep as soon as we got in to our room due to tiredness travelling from Fox glacier as we stop along the way to check out some of the sceneries, upon getting into our room we turn on the heater an hour and a half later we woke up, and feeling cold. We found out That the heater wasn't working. We rung the reception and reported that the heater wasn't working, he came to our room and double check that the heater wasn't working. So he came up with the solution to give us another heater and we agreed with that, then later on he came back and said to move us to another room which is in room 310 upstairs, the only problem is it has 2 singles instead of queen bed, we ask if they can put it together and make it queen but he said he can't because there is no cleaners in there that time, then he promise that when the cleaners comes in the morning which is the next day they will come into our room and put it together to make it queen bed. So the next day on our way out we even put the sign to service our room on the door handle, later on that afternoon we came back to our room, to our disappointment, nothing has been done to our room. Me and my wife was very disappointed that a total let down.
Nabin24
Family Room
Stayed in Mar 2023
Couples
1 review
4.5/5
Great
Posted on Apr 4, 2023
Good location and can enjoy great views from the place. Reasonable price for accommodation.
Response from Property: Kia Ora Nabin,We would like to thank you for your positive feedback. Once again, we would like to thank you for choosing to stay with us and will be looking forward to seeing you in the near future.Regards,Shubham KaushalFront Office Manager