Mercure Queenstown Resort
1 night
Rooms and Guests
1 room, 2 adults, 0 children
All Properties in Queenstown
Mercure Queenstown Resort
Private Bag 50071 21 Sainsbury Road, Fernhill, Queenstown, Otago 9197, New Zealand
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We Price Match
Last booked 14 hrs ago
Highlights
Superb views
Ideal location
Cozy rooms
Lots to doAmenities
Outdoor swimming pool
Diving
Snorkeling
Surfing
Skiing
Hiking
Fitness Room
Private parking
All Amenities
Property Description
Situated on a unique vantage point with breathtaking views over Lake Wakatipu and the Remarkables Mountain range. Our resort offers 148 guest rooms with either spectacular Lake or relaxing Garden views.
For an adventure packed holiday or a relaxing sojourn, Mercure Queenstown Resort can provide you with a perfect base to explore all the wonderful activities and places to discover. Hotel facilities include a seasonal swimming pool, spa pools, sauna, gymnasium and a sports storage room.
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8.7/10
Very GoodBeautiful location
All 129 Reviews
Surroundings
Airport: Queenstown Airport
(9.9 km)
Landmarks: Minus 5° ICE BAR
(1.7 km)
Landmarks: Walter Peak High Country Farm
(1.7 km)
Landmarks: Queenstown Gardens
(1.8 km)
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Overview
Rooms
Guest Reviews
Services & Amenities
Policies
5
Superior Two Queen Room with Lake View
2 Double bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Check Availability
5
Two Queen Room with Lake View
2 Double bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Check Availability
4
King Room with Garden View
1 King bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Check Availability
1
Accessible Superior, 1 King Bed, Garden View
1 King bed
Has window
Free Wi-Fi
Non-smoking
Minibar
Tea bags
Conditioner
Wardrobe
Check Availability
3
King Room With Lake View
1 King bed
Has window
Free Wi-Fi
Non-smoking
Minibar
Tea bags
Conditioner
Wardrobe
Check Availability
4
Superior King Room with Lake View
1 King bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Check Availability
5
Two Double Room with Garden View
2 Double bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Check Availability
Hide Room Types
Guest Reviews
8.7/10
Very Good
129 reviews
Verified Reviews- Cleanliness8.9
- Amenities8.5
- Location8.9
- Service8.4
Average for similar properties in Queenstown
Happy 4
May 5, 2025
The front desk staff were very friendly, and all staff member we met inside was warm and welcoming. They explained everything clearly before we checked in. The price was very reasonable, and they even thoughtfully arranged a sea view room for our family. The room was well-equipped, and provide very nice breakfast . We were very satisfied with our stay!
High recommended .👍👍👍👍👍
Guest User
January 5, 2025
Spacious Room. Made a last minute decision to stay for additonal nights at Queenstown and booked the resort on the day of stay. Easy access to the main town of queenstown. Will stay there again if visiting Queenstown.
Doyyy
December 12, 2024
I recently stayed at this hotel for a short trip while looking for a room with a lake view, easy access to the airport, and proximity to town. Overall, the hotel met my basic expectations, offering both comfort and convenience.
Pros:
- Spotless and well-maintained room.
- Room with two double beds was spacious and perfect for four adults.
- 24-hour reception for assistance at any time.
- Convenient access to public transport, with a bus stop (Bus 1) about an 8-minute walk away.
- Great dining options, including in-room dining and a restaurant with stunning views of the lake.
- Unobstructed, picturesque lake views from rooms on level 4.
- Courtyard with seating areas with beautiful views.
- Swimming pools.
Cons:
- The hotel is located on an uphill slope, which might be inconvenient for some who is not driving.
- No balcony to enjoy the view outdoors in room.
- No microwave in the room.
It offers a pleasant and comfortable stay. The beautiful lake views and great dining options make it worthwhile. I would definitely recommend it to family and friends!
Pissamai Julsaard
May 23, 2025
Nice view, location is not too far from the city. Staffs are very kind and good service mind. Recommend
Tay Eng Huat
November 22, 2024
This resort is very old, and bathroom conditions are very bad. Upgrading is definitely required.
GRA_L
May 23, 2025
Love the lake view from the room! Hotel is not close to the city centre and theres not shuttle service, however, the reception manager is very helpful in assisting to show us the transportation we could use!
Guest User
April 23, 2025
Biggest issue was at reception as we checked in, this is related directly as to how they word their parking regulations, they say PARKING AVAILABLE, the guy at reception mentioned to me where is it saying paid parking available? And the way he said it was really condescending, I was trying to explain that I have travelled to so many place's and never have faced this situation, his reply was “so have I”
Just don’t get caught to this, read the fine print. Not sure if it was on the document TRIIP sent or on their site. But it was misleading for sure.
15$ per night to park in their lot but there is on road parking as well.
The hotel overall was excellent, breakfast was so so, best was the HOT TUB.
Abigayle Gilley
November 24, 2024
Beautiful location
VivianLoveTraveling
April 10, 2024
When I was taking a shower on the first day, I found that the shower gel provided by the hotel was in an empty bottle. I left at nine o'clock the next morning and put up a sign saying that the room needed to be cleaned. As a result, when I came back at three o'clock in the afternoon, the room was still not clean. I have stayed in so many hotels, but this is the first time I have encountered such poor service in a hotel.
Services & Amenities
Most popular business facilities
Outdoor swimming pool
Diving
Off-site
Snorkeling
Off-site
Surfing
Off-site
Skiing
Off-site
Hiking
Fitness Room
Private parking
Additional charge
24-Hour Front Desk
Luggage Storage
Bar
Bowling Alley
Off-site
Restaurant
Café
Taxi booking service
Car Rental
Bicycle Rentals
Wi-Fi in Public Areas
Outdoor swimming pool
Fitness Room
Bar
Restaurant
Restaurant
Restaurant
No additional info available
More Amenities
Internet
Wi-Fi in Public Areas
Outdoor swimming pool
Parking
Private (exclusively for guests) is available On-site parking, and Charge, NZD 15.00 Daily. Reservation not needed.
Private parking
Additional charge
Transportation
Taxi booking service
Car Rental
Bicycle Rentals
Front Desk Services
Tour/Ticket Service
Front Desk Safe
Luggage Storage
Concierge Service
VIP Check-In Service
24-Hour Front Desk
Express Check-In and Check-Out
Languages Spoken
English
Chinese (Mandarin)
Food & Drink
Café
Bar
Room Service
Snack Bar
Public Areas
Barbecue
Elevator
No Smoking in Public Areas
Smoking Area
Public Audio System
Vending Machine
Picnic Area
Health & Wellness
Bowling Alley
Off-site
Fitness Room
Diving
Off-site
Skiing Gear Storage
Hiking
Skiing
Off-site
Snorkeling
Off-site
Mini Golf
Kayaking
Off-site
Mountain Climbing
Off-site
Mountain Biking
Off-site
Parasailing
Off-site
Rock Climbing
Off-site
Ziplining
Off-site
Ski Lessons
Off-site
Ski Shuttle
Sailing
Off-site
Surfing
Off-site
Activities
Eco Tours
Off-site
Cleaning Services
Laundry Service (On-Site)
Dry Cleaning
Additional charge
Ironing Service
Clothes Dryer
Clothes Steamer
Accessibility
Accessible Rooms Available
Safety & Security
First Aid Services
CCTV In Public Areas
First-Aid Kit
Fire Alarm
Fire Extinguisher
Smoke Detector
Security Personnel
Property Policies
Check-in and Check-out Times
Check-in: After 14:00
Check-out: Before 11:00
Front desk hours: 24/7
To check-in, contact the property 1 day in advance by phone.At the same time, please provide your check-in time
Child Policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
Cots and Extra Beds
For all room types, cots and extra beds can be added.
Fees for extra beds and cribs are not included in the total and must be paid at the hotel.
| Age | Fee |
|---|---|
Children 2 years old and under | NZD 65.00 per person per night Extra cot: Free |
Children 3 years old and over | NZD 65.00 per person per night |
Breakfast
TypeContinental
StyleBuffet
| Age | Fee |
|---|---|
Adult | Buffet:NZD 32.28 per person |
Additional breakfast fees are not included in the total and need to be paid at the property.
Deposit Policy
DepositDeposit required
Deposit Collection MethodsA fixed amount of NZD 200.00 is charged.
Deposit Payment MethodsThis property accepts credit cards
Deposit RefundThe deposit will be returned to the original account of payment on the day of check-out.
Pets
Pets are not allowed
Age Requirements
The main guest checking in must be at least 18 years old
Paying at the Hotel
Property Description
- Opened: 1986
- Renovated: 2016
- Number of Rooms: 143
Situated on a unique vantage point with breathtaking views over Lake Wakatipu and the Remarkables Mountain range. Our resort offers 148 guest rooms with either spectacular Lake or relaxing Garden views.
For an adventure packed holiday or a relaxing sojourn, Mercure Queenstown Resort can provide you with a perfect base to explore all the wonderful activities and places to discover. Hotel facilities include a seasonal swimming pool, spa pools, sauna, gymnasium and a sports storage room.