Hotel Terrasse Dufferin

The hotel staff is very friendly and accommodating. The location is great and the view spectacular!!

Excellent location and very friendly staff! It's an older building but the rooms were very clean and cozy.

This is a nice little hotel in an amazing location in Old Quebec (practically next to the Fairmont, and fronting the promenade overlooking the St. Lawrence). It is by no means a luxurious or trendy hotel, but it is clean and very reasonable rates for the location, and the management was very friendly (and spoke both French and English), and they accommodated my late evening arrival with self-check in instructions. I had a regular queen room without the river view (it just looked onto the other buildings behind the hotel), which was perfectly fine, especially if you plan to be out and about most of the day. There was some light noise from the room directly overhead, but overall it was fairly quiet (it is a small hotel, so there aren't many other guests to make noise!) There was no included breakfast, but the room was stocked with free little snacks in the refrigerator (granola bar, etc.) and had a small in-room coffeemaker w/coffee and tea provided. The location was great - I walked everywhere (to/from train station, all around upper and lower old city, to/from Plains of Abraham and port area where the Strom spa is, and to/from St. Roch (a trendier neighborhood below the old city). As long as you are prepared for uphill/downhill on walks, there's no need for a car if you stay here. I would definitely stay here again if I were to revisit Quebec!

From beginning to end, this was a wonderful stay. Amelie makes the whole experience fantastic. She is the perfect host: helpful, responsive, warm, delightful. Our room on the third floor was like a one-bedroom apar**ent. Bright, immaculately clean, warm, with a beautiful view of the river. Location is excellent between the Chateau and the toboggan slide, a few feet away from restaurants, shops, and Chris**as markets. We can't wait to return!

We arrived at Hotel Terrasse Dufferin and WOW what an awesome surprise. We were greeted by Amélie, who instantly made us feel welcome and like we were the most important guests ever! The hotel in our opinion is perfectly situated right near the Chateau with views of the river. Our room was also great we couldn’t fault it, large and very comfortable. We originally booked for 2 and stayed for 5 nights. Amélie and Simon have only taken over the hotel recently, we wish them the very best in their new venture with all the plans for improvements they have and are positive they will be extremely successful. We will be back!!

I'm dismayed to have to write such a critical review, but in all my years, I've never encountered such a disreputable management of any hotel. Simply put, the manager is a thief! I booked two rooms. Unfortunately, due to the approaching hurricane Lee, our transportation to PEI cancelled. So, I cancelled with the hotel; first, I attempted this via phone, 8 days before our arrival and had to leave a message. Then, the next day, in the morning, I followed up with an email and phone call. The manager was extremely rude and condescending. He spoke perfect English, yet upon being informed that I would be charged the first night's rent, I objected and pointed out that his website stated 48 hours is all that's required. He replied, "No, no, no, no, no...7 days." Fine, I replied: I'm giving you 7 days notice right now -- eight, if you consider yesterday's call. Suddenly, he claimed he didn't understand English and to send him an email! "I already did that," I responded, whereupon he hung up on me. Then, two days later, he charged my card $300! Then, three days after that, he charged my card another $435!! All of this days before we were even suppose to arrive. I'm handling their theft via my credit card company, mais c'est incroyable, n'est ce pas? /Users/zehutiman/Desktop/IMG_0103.jpeg

This is quaint very old hotel. It needs some sprucing up; The furniture in our room was early garage sale. The room was very clean though and comfortable. The location was the true beauty of the property. Walking to everything was so easy. We enjoyed staying there. We knew it was not going to be luxurious. I think they could visit a few resale shops and pick up some nicer furniture,

The location is very nice, right near the walking terrase (view of the golf) and close to the city center. The room was very small (and had a strange smell...of old), the bed was very-very small (could hardly fit 2 thin persons) + the matress was not comfortable at all. The room window could not be opened - for airing the room we opened a bit the windown in the bathroom. The bathroom was also small. (If you come from the train station you need to pass the whole center to get to the hotel - you can use as reference the big hotel Fairmont)

Highly recommended. Friendliness of all the staff