Delta Hotels Quebec

We booked two deluxe king rooms and stayed for two nights at this hotel in late September. The rooms were quite spacious, but one had a partially missing bathroom door. Unfortunately, this missing section was located right by the shower, so we had to be careful to prevent water from splashing onto the floor. When we reported the issue to a receptionist, her response was disappointingly curt: “It is like that; there’s nothing we can do.” We understood that an immediate fix wasn’t possible, but a more accommodating response would have made a difference. Offering us an alternative room or at least acknowledging our inconvenience with a polite thank-you would have shown a higher level of service, especially given that the hotel appeared busy with a conference. This experience fell short of what we expected. Otherwise, we might have chosen to stay at the Hilton next door.

Upon checking into our room had to use 2 separate elevators (neither of with were in good condition). Get to our room and it's 30deg in the room and it absolutely stinks of wet dog ( I know the smell). Next morning the --＞ Extra 26$/pp breakfast ＜-- in the hotel was horrible (just don't eat there. So many good restaurants in walking distance). The --＞ Extra 25$/day ＜-- Parking is overprice, go on Palais Montcalm (10 min walk) for 15$/day. For the money spent a this Marriott, our experience was very disappointed. Marriott Delta Quebec City used to be a higher end hotel now it's low end. Old and Tired Dirty rooms and bins of garbage in common areas doesn't help too. We are both heavy travellers, and this experience at Delta is one of the worst I've been go through.

Very helpful and nice staff with excellent serving attitude. Price was friendly and the room is quite comfy. Will recommend!

1. Excellent location which is close to the old Quebec City. 2. The hair dryer in the room is not very clean and it is an antique! 3. The staff are very helpful and the hotel provided fresh apple as refreshment.

It was great! Facilities were clean and tidy. Good location.

Spacious, clean room, comfy beds