Fairmont Le Chateau Frontenac Reviews

I’ve been wanting to visit since watching the Korean drama Goblin! What a gem, beautiful place with historic elements. Room is slightly on the smaller side. What I love most is the free activities that came with it. We did the ferry tour to Levis and riedel wine tasting! A wonderful experience!

We upgraded the room,when we checked in, which has 2 queen sized beds with sofa bed and living room space. so beautiful and comfortable. Amazing view of quebec city. Excellent location and beautiful historic building with great services. Pricy but worthy. Will be back again.

Staff keep selling upgraded room for additional charges

The breakfast was not worth almost $40 person. The parking lot are very small and scary at night. I don’t really feel safe—there was nobody in the area at all. If park on the higher floor, there is no elevator from the 10th up. Better load the luggages before parking.

Beautiful hotel and room. The location is good in old Quebec but to get to other locations requires a walk down and up the steep hill. Amenities such as the gym is quite basic but does the job.

Grand hotel, great service! Pretty convenient to get everywhere.

The room is very clean and comfortable. The location is extremely good. The hotel staffs are friendly as well. I love it!

Very good

Could be better. A bit old and expensive.

Good service nice view and clean room

Very comfortable room

The hotel is old, the room is small and scratched, the corners are not clean. I called once and the staff said I can’t do anything. Then I complained to the hotel front desk and they were willing to compensate for breakfast for two people and two slide tickets. The front desk attitude was not bad. But the price was too expensive and the view outside was not good.

The overall cost performance is not high. The Chateau Hotel is indeed a must-see in Quebec City and is very close to nearby attractions, but it is really not a must-stay hotel. The room is not large, and the overall experience of staying here is that the heater fan installed on the windowsill is the most unbearable. For a room fee of several thousand dollars, the only "five-star luxury service" that can be felt is that the heater fan is as loud as a tractor. I wanted to ask for a room change, but the other room I booked was in the same situation, so I didn't bother.

The hotel service is first-rate. The front desk and other staff are friendly and courteous, and take the initiative to help guests. I checked out from another hotel at 12pm that day and when I arrived at the Castle Hotel, I was very lucky that the front desk staff immediately arranged to check into the room and upgraded me to a high-rise river view room for free. Hotel activities have different free activities for guests to participate in. The swimming pool and fitness room are worth a visit, and it's worth mentioning that you can bring a water bottle to fill it up. The interior of the castle can be visited at night to avoid the crowds. The accommodation experience was very good, it was a pity to only stay for one night!