InterContinental Quanzhou Reviews
InterContinental Quanzhou
No. 1005 Fenghai Road, Quanzhou, ChinaView Hotel Details
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InterContinental Quanzhou Guest Reviews
4.8/5
Excellent
3576 review
Verified reviewsLocation4.8
Amenities4.8
Service4.7
Cleanliness4.8
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All Reviews(3576)
Positive reviews(3530)
Reviews with photos/video(1199)
Delicious breakfast(562)
Friendly front desk staff(342)
Large rooms(246)
Fantastic river view(82)
Delicious buffet(68)
Great swimming pool(53)
Luxurious(31)
Negative reviews(46)
Draghignazzo
Classic Room
Stayed in May 2024
Business travelers
126 review
Posted on May 7, 2024
Some areas are very lousy such as gym lockers and so… hotel is very warm. Air conditioning is not working properly.
Response from Property: Dear customers, Thank you for choosing to stay at InterContinental Quanzhou! We are sorry that your stay did not fully meet your expectations. We would like to remind you that our gym is located on the 4th floor and can be accessed 24 hours a day using your room card. Our indoor heated swimming pool offers a beautiful view of Jinjiang to enjoy a relaxing swim and feel a unique sense of comfort.Please be assured that we will pay closer attention to the management and maintenance of the temperature control and facilities within the hotel to create a comfortable and relaxing atmosphere for all of our guests. We appreciate your feedback and look forward to your next visit, where we hope to exceed your expectations. Rita Li, General Manager
Virant Chau
2 Double Classic City View
Stayed in Oct 2023
Family
7 review
Outstanding
Posted on Oct 12, 2023
The service attitude of this O hotel is very good, especially the waiter at the front desk cookie is very nice, give her a thumbs up
Response from Property: Dear guest，Thank you for taking time to share your feedback with us following your recent stay.The hotel is located in Fenghai Road, Fengze District, with the riverside highway at the entrance extending in all directions, and it is very fast to the airport, the railway station and the old city.Most of the rooms overlook the Jinjiang River and the Ferris wheel.During the day you are in the room, the external wall glass can not see the room in the daytime, night need to use curtains, you can stay at ease oh.The hotel's Chinese restaurant, western restaurant have local characteristics of snacks, you can also go to the old town snack street, there are more characteristics of food. We aimed to be the best hotel in Quanzhou, and that's what we delivered during your stay. Hope can see you soon in the near future! Sincerely, Rita.
Kay Tiong
Classic Room
Stayed in Feb 2024
Business travelers
9 review
Outstanding
Posted on Feb 24, 2024
The room was clean and large, with a great view. The gym and swimming pool were excellent!
Response from Property: Hello _TISGt48gcln****,Thank you for choosing InterContinental Kunming, and for taking the time to leave us this amazing review. This review really made our day. We are also so glad you like Bobbi and Smulin's work. We'll pass along the kind words. Our hotel aims to provide a truly unique experience, and we are thrilled that we were able to exceed your expectations. It's a pity you didn't experience our hot spring pool. We are looking forward to your next visit when the hot spring pool has been renovated. Thanks for the love! Rita Li-Gnereal Manager
Guest User
Suite
Stayed in Apr 2024
Couples
4 review
Outstanding
Posted on May 26, 2024
Very good hotel and service staffs is very friendly and helpful.
Response from Property: Dear guest,Thank you for taking time to share your feedback with us following your recent stay.I'm pleased to see that your overall experience with us is so good. InterContinental Quanzhou is located in the complex Donghai Tahoe Plaza including Shopping Mall, Ferris wheel and our hotel. It's very convenient. We aimed to be the best hotel in Quanzhou, and that's what we delivered during your stay. Hope can see you soon in the near future!
Atef Boussaada
1 King Classic River View
Stayed in Jun 2024
Business travelers
6 review
Very Good
Posted on Jun 26, 2024
Everything was ok.
Response from Property: Dear guest, Thank you for choosing to stay at InterContinental Quanzhou and for sharing your feedback with us. We are sorry to hear that your stay did not fully meet your expectations. The InterContinental Quanzhou is located in the Donghai Tahoe Plaza, which offers conveniences such as a shopping mall and a Ferris wheel. We always strive to provide an excellent guest experience, and we appreciate your feedback as it helps us improve. We will take your comments into consideration to ensure that we exceed your expectations in the future. Sincerely hope to have the opportunity to welcome you back again. Best regards, Rita Li, General Manager
Guest User
1 King Classic City View
Stayed in Mar 2023
Business travelers
6 review
Amazing
Posted on May 2, 2023
The hotel is located at a quieter city area, which also means less convenient. But hte facilities are quite new.
Response from Property: Dear guest, Thank you for choosing InterContinental Quanzhou! Thank you for taking time to share your feedback with us following your recent stay.The hotel is located in Fenghai Road, Fengze District, with the riverside highway at the entrance extending in all directions, and it is very fast to the airport, the railway station and the old city.InterContinental Quanzhou is located at the complex Donghai Tahoe Plaza with Shopping Mall and Ferris wheel. We are aiming at continuously deliver high quality service to our customers. Thank you again and looking forward to welcome you back to InterContinental Quanzhou. Kind regards, Rita Li, General Manager
Paul SHE
1 King Classic River View
Stayed in Apr 2023
Business travelers
344 review
Outstanding
Posted on Apr 14, 2023
the hotel is wonderful with good location and view. also the service is good
Response from Property: Dear guest, Thank you for choosing InterContinental Quanzhou! It's great to learn from your comments that you are satisfied with our location and service, and had a nice stay with us. InterContinental Quanzhou is located at the complex Donghai Tahoe Plaza with Shopping Mall and Ferris wheel. We are aiming at continuously deliver high quality service to our customers. Thank you again and looking forward to welcome you back to InterContinental Quanzhou. Kind regards, Rita Li, General Manager
Allen Yam 😶
1 King Classic River View High Floor Lounge Access
Stayed in Feb 2024
Business travelers
8 review
Outstanding
Posted on Mar 23, 2024
good good good
WILLYZF
1 King Classic River View
Stayed in Dec 2023
Business travelers
22 review
Outstanding
Posted on Dec 5, 2023
As goog as expected
Response from Property: Dear guest, Thank you for feedback! It's our pleasure to see that your overall experience with us is so good. InterContinental Quanzhou is located in the complex Donghai Tahoe Plaza including Shopping Mall, Ferris wheel and our hotel. It's very convenientIy is a good choice for business travel. If you encounter any problems during your stay, please feel free to contact us.We aimed to be the best hotel in Quanzhou, and that's what we delivered during your stay. Hope can see you soon in the near future!
Hunter Ryan
1 King Classic River View
Stayed in Aug 2022
Couples
4 review
Great
Posted on Aug 15, 2022
We were just staying here passing through Quanzhou to Huian and the hotel was very nice. Located right next to the Quanzhou Eye Ferris Wheel which we rode to get a good view of the city and river.
The hotel pool was nice and cool, they had a sauna and a hot tub in the locker room which was a nice additional touch.
I would recommend anyone staying in quanzhou for a few nights to stay here.
Response from Property: Dear _WeChat****..., Thank you for feedback! It's our pleasure to see that your overall experience with us is so good. InterContinental Quanzhou is located in the complex Donghai Tahoe Plaza including Shopping Mall, Ferris wheel and our hotel. It's very convenientIt is a good choice for business travel. If you encounter any problems during your stay, please feel free to contact us.We aimed to be the best hotel in Quanzhou, and that's what we delivered during your stay. Hope can see you soon in the near future!Sincerely, Rita
Roy
Classic Room
Stayed in Feb 2022
Friends
86 review
Outstanding
Posted on Feb 21, 2022
Great rooms and very nice breakfast 🍳
Nice swimming pool
Response from Property: DearM444086****, Thank you for taking the time to tell us about your experience at InterContinenal Quanzhou. It's our pleasure to see that your overall experience with us is good. Your positive experience is the power of keeping us improving and pursuing of excellence.We will strive to be better which can make you more enjoy “The InterContinental Life” in the Start of Marine Silk Road – Quanzhou. We hope you will visit us again. Sincerely, Rita
jack
1 King Classic City View
Stayed in Sep 2023
Business travelers
4 review
Great
Posted on Sep 7, 2023
Best service
Response from Property: Dear guest, Thank you for feedback! It's our pleasure to see that your overall experience with us is so good. InterContinental Quanzhou is located in the complex Donghai Tahoe Plaza including Shopping Mall, Ferris wheel and our hotel. It's very convenientIt is a good choice for business travel. If you encounter any problems during your stay, please feel free to contact us.We aimed to be the best hotel in Quanzhou, and that's what we delivered during your stay. Hope can see you soon in the near future!Rita, Director General del Hotel InterContinental Quanzhou
Rittzz
Stayed in Aug 2021
Couples
50 review
Outstanding
Posted on Sep 1, 2021
Highly recommend hotel. It have all what needed for pleasant stay. It have a very kindly service focused staff.
Response from Property: Dear E3723****, Thank you for taking the time to tell us about your experience at InterContinenal Quanzhou. It's our pleasure to see that your overall experience with us is good. Your positive experience is the power of keeping us improving and pursuing of excellence.We will strive to be better which can make you more enjoy “The InterContinental Life” in the Start of Marine Silk Road – Quanzhou. We hope you will visit us again. Sincerely, Rita
christopher
Stayed in Jul 2021
Business travelers
65 review
Great
Posted on Jul 21, 2021
It was my 2nd stay at this hotel in Quanzhou, the front house staff were amazing, especially a member of staff called Kyle. Thank you for the human connection. The rooms where nice and clean, I was also given the opportunity to enjoy a late checkout as my flight back to Shanghai was early evening. There is a shipping mail next door to the hotel, it’s perfect. The breakfast selection was good, lots of choices however I was not happy about being placed in a segregated corner in the restaurant on the 5th floor away from the local people because of not being local. For an international hotel I was highly disappointed by this kind of xenophobia treatment. I came across 2 managers at breakfast, 1 was a gentleman and very polite and the other named Jack, speaking in local dialect of which I can understand, thought I came in from Guangzhou, what made him think that?? I’ve lived in Shanghai for many years and from England, it was an automatic assumption that was very unprofessional. I had to tell the manager not to be scared of foreigners. Why should I have to say that in an international hotel. Apart from this bad review, maybe if I was another race, it would of been a smooth business stay at the intercontinental.
Response from Property: Dear D310049****, Thank you for taking the time to tell us about your experience at InterContinenal Quanzhou. It's our pleasure to see that your overall experience with us is good. We are glad to see your interest in our breakfast buffet.At the same time, I'm sorry to make you feel uncomfortable because of the dining position. The cafeteria has many different scenic positions. If you like to have a meal in a certain position, you can tell our service staff directly.As an international five-star hotel, we attach great importance to the satisfaction of our guests. Our colleagues are carefully selected and trained. We welcome guests from all over the world to come to the beautiful city of Quanzhou.I've shared your feedback with the team, so that we could continuously make changes to our brand to improve the guest experience.Please know that your feedback is extremely valuable to us. We hope that you will give us the opportunity to serve you again in the future.Sincerely, Rita
Guest User
1 King Classic City View
Stayed in Jun 2021
Business travelers
15 review
Outstanding
Posted on Oct 18, 2021
Excellent hotel with a nice view to the river, will definitely come again.
Response from Property: Dear M330211****,I am very glad that you were satisfied with our hotel. Intercontinental Quanzhou features 290 luxury guest rooms and suites with panoramic views of Jinjiang. Each room's design fully reflects the local design culture in a highly contemporary setting. We are dedicated to make each guest's stay exceedingly comfortable. We hope you will visit us again in the near future! Sincerely Rita