Guest User
April 14, 2024
There is no voice wake-up instructions when checking into a smart hotel. There are so many voice assistants and I don’t even know what the wake-up word is. But after the TV turned on automatically, the remote control ran out of power and the host could not be turned off manually. It was already past ten o'clock in the evening when I checked in, and I wanted to sleep. Couldn't turn off the TV. The only information on the desk is about damage compensation and charge for ordering food, which is quite unfriendly. The first time I called the front desk, I was informed that the remote control was not working and asked for the wake-up word of the voice assistant. The other party said it was Xiao Ai's classmate and did not want to solve the remote control problem. After hanging up the phone, trying "Xiao Ai Classmates" cannot wake it up. The second time I called the front desk, they said they would send an engineer to solve the problem. No one came to solve the problem for half an hour, and I was really sleepy. On the third call, another employee said the wake-up word was Xiaodu Xiaodu. I finally woke up successfully and turned off the TV, but the experience was very bad.
Meanwhile, upon entering the room, there was no soap, no hand sanitizer. As a star hotel, this should be the most basic equipment! I also had to call and ask for hand sanitizer.
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