3-Star Hotels in Qualicum Beach

This complaint involves a very troubling incident that took place at the Qualicum Beach Inn, Vancouver Island, on May 17th. We were assigned Room 105 when we initially booked into the hotel and paid $550.00 for our two night stay. First impressions of the room was that it was kinda dirty and not recently made up. Further inspection bore this out. Obvious that the floors had not been cleaned. The sheets on the first bed had not been changed as evident by the hair and flakes of skin on the sheets. The inspection of the second bed revealed something much more disgusting that we have never encountered on all our years of travel. There were several large brownish stains on the bottom sheet that appeared to be some type of bodily fluid. This was totally gross and could have posed a serious health hazard if the stains had contained an active pathogen of some type. We immediately reported this to Brad, the night manager, shortly after 8:00 PM on the 17th. Brad was rather muted in his response. He showed little emotion and did not offer an apology of any kind. He did acknowledge that this was not acceptable. I was very upset and told Brad I wanted a clean room. He gave us another room on the second floor for the remainder of our two night stay. We are very disappointed and upset how this whole situation was handled by Qualicum Beach management. The hotel took the position that the replacement room on the second floor was considered an upgrade which represented adequate compensation for our inconvenience. We never requested an upgraded room. We were puzzled by the hotel’s indifference to our outrage over the unsanitary conditions in the room. We were both very upset and distressed by the lack of an empathetic response to our situation. Most reputable hotels would have bent over backwards to make sure we were taken care of. Instead, we get ‘attitude’ from Brad and No Apology. The reality is that the Qualicum Beach Inn dropped the ball on this one. Disgusting dirty room, poor customer service and attitude. To address our concerns we expect an apology from the Qualicum Beach Inn and monetary compensation for our stress, anxiety and inconvenience caused by this incident. We sent a detailed email on May 22nd with photos of the soiled sheets to the General Manager, Irina Ciumac, outlining the basis of our complaint and our expectations for a resolution. We have not received a response of any kind from the Qualicum Beach Inn regarding this incident.

Without a travel consultant, I think I might miss this hotel. However, it was a great discovery! Everything in this small hotel was flawless. We spent two nights in the Siam Presidential Room here, big, clean and romantic. The enthusiastic hosts, and all the staff, were friendly (sometimes elsewhere you feel the enthusiasm was deliberately made). The food provided by Butlers restaurant was delicious too. It was a small and fine hotel and we will remember it for a long time afterwards. We have a long way back to England but a good break gives us energy and makes sure we get there as soon as possible.

When you stay at Ocean Crest Motel in Qualicum Beach, you'll be near the beach, within a 5-minute drive of Qualicum Beach Visitor Centre and Qualicum Beach Memorial Golf Club. This motel is 1.5 mi (2.5 km) from Qualicum Beach Museum and 1.7 mi (2.8 km) from Qualicum Beach Community Park.Take in the views from a terrace and make use of amenities such as complimentary wireless internet access and a picnic area.The front desk is staffed during limited hours. Free self parking is available onsite.Make yourself at home in one of the 19 air-conditioned rooms featuring refrigerators and LCD televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include desks and coffee/tea makers, as well as phones with free local calls.

When you stay at Casa Grande Inn in Qualicum Beach, you'll be on the beach, within a 5-minute drive of Qualicum Beach Visitor Centre and Qualicum Beach Memorial Golf Club. This beach hotel is 1.5 mi (2.4 km) from Heritage Forest and 1.8 mi (2.8 km) from Qualicum Beach Museum.Take in the views from a terrace and make use of amenities such as complimentary wireless internet access and a fireplace in the lobby. This hotel also features tour/ticket assistance, a picnic area, and a vending machine.Featured amenities include express check-out, complimentary newspapers in the lobby, and luggage storage. Free self parking is available onsite.Make yourself at home in one of the 17 air-conditioned rooms featuring refrigerators and microwaves. Your pillowtop bed comes with premium bedding. Flat-screen televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms with shower/tub combinations feature deep soaking bathtubs and complimentary toiletries.

No breakfast, but a simple kitchen, you can help yourself. The hotel is an ordinary motel with simple and functional facilities. The scenery is really good. The hotel is conveniently located next to the road.

With a stay at Sand Pebbles Inn in Qualicum Beach, you'll be on the beach, just a 1-minute walk from Qualicum Beach Visitor Centre and 6 minutes by foot from Qualicum Beach Memorial Golf Club. This beach hotel is 0.5 mi (0.8 km) from Heritage Forest and 0.8 mi (1.3 km) from Qualicum Beach Museum.Take in the views from a terrace and a garden and make use of amenities such as complimentary wireless internet access.Featured amenities include express check-in and express check-out. Free self parking is available onsite.Make yourself at home in one of the 21 individually decorated guestrooms, featuring refrigerators and flat-screen televisions. Rooms have private furnished balconies or patios. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers.

With a stay at Qualicum Beach Ocean Suites in Qualicum Beach, you'll be on the beach, just a 4-minute walk from Qualicum Beach Visitor Centre and 8 minutes by foot from Qualicum Beach Memorial Golf Club. This beach hotel is 0.8 mi (1.3 km) from Heritage Forest and 0.9 mi (1.4 km) from Qualicum Beach Museum.Enjoy a range of recreational amenities, including an indoor pool, a hot tub, and a sauna. Additional amenities at this hotel include complimentary wireless internet access and gas grills.Featured amenities include a 24-hour front desk and laundry facilities. Free self parking is available onsite.Make yourself at home in one of the 8 guestrooms, featuring kitchens with refrigerators and ovens. Rooms have private furnished balconies or patios. 50-inch Smart televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Conveniences include separate sitting areas and microwaves.