Huadong Hotel

The location of the hotel is very convenient, just at the top of a street in the ancient city. Traveling is also very convenient. The hotel is large and the environment is good. We booked a double bed room, but when we found out there was no room available, we were upgraded to a free room. The service was attentive and I was very happy! The double bed room we stayed in was also very large and very clean. Highly recommended! I will stay here again next time I go.

The room is hygienic and clean. The breakfast is good. There are many varieties. There are ones suitable for children and adults. The lobby environment is not bad. Although the decoration is outdated, it is really well maintained. The receptionist at the front desk is very considerate.

The location and facilities are very good, but the front desk service is poor. I originally booked a room in Tower B. When I opened the page, I chose a light room. I didn't understand your room type selection. When I arrived at the front desk, there was a beautiful woman named Mai in red clothing at the front desk. The clerk, after collecting the payment, informed us that we had to check out or pay. He told us with an expressionless face that your hotel did not offer Ctrip’s diamond card membership benefits, and there were no room upgrades and other discounts. This is the first time I have encountered this in a Ctrip member hotel. For such services, should Ctrip upgrade their rights to members? Don’t just talk the talk, I am speechless when members encounter such services when they go to the hotel. It may be that there are too many guests in this hotel. Guests who spend money in the hotel are extrapolated. If she hadn't charged the room fee without notifying me, I would have canceled the order directly. I hope I won't encounter such service again in the future. I also ask for your service. We should make improvements and don’t lose the warm and hospitable people of Qitai. The industry is so complicated now. The hotel industry relies on service to survive. Don’t wear a red vest to feel better than others. Only when the guests recognize you is you. If they don’t recognize you, you are nothing.

It's good. There is a separate bathroom and the bed is big

位置很好在古城商業街旁，位置便利很繁華，距離奇台博物館很近，周邊商業設施齊全，距離生態園-靖寧公園很近。

自認為對酒店很包容，幾乎不給任何酒店差評，這一次是真無語了，看到是掛牌四星，才決定入住，但是服務離四星不是差了一星半點，前台接待，毫無服務水平，回答問題眼睛都不看你，辦好入住後的一系列必須的告知事項，你問一個，她答一個，還顯得有點不耐煩，第二天早退房開發票，回答開不了發票，也不説緣由，這不是你應該一次性給我解釋清楚的事情？還需要我來問為什麼開不了和之後該怎麼補開？這是連最基本的家庭旅館都應該具備的素質！真的不能理解這個掛牌四星怎麼是這樣的服務？再説説房間，我訂的大還是夠大的，但是裏面物品都是破損的，窗户外部玻璃厚厚的灰塵也就算了，裏面也是厚厚的灰！十幾年，很少給酒店差評，尤其是服務差評，你們某位前台，需要好好的培訓……