Guest User
May 15, 2024
I was really angry. My mother and I stayed in this hotel. We were arranged to stay on the second floor. When we went upstairs, the boss turned on the lights. But when we went downstairs to eat in the morning, he turned off the lights on the stairs. As a result, when we went downstairs and walked towards the corridor, there was a threshold and my mother tripped and broke her right elbow. At that time, we were in a hurry to go to Qitai County to take X-rays, and we didn't argue with the hotel staff. First, family hotels with the elderly should be arranged on the first floor. Second, if they are arranged on the second floor, the lights should be turned on all the time. My mother will have surgery tomorrow. After the surgery, I will defend my rights.
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