Guest User
May 6, 2024
I stayed in this hotel for two consecutive days. The service from the guy on the first day was very polite and the check-in experience was also good. Today, after finishing my business, I checked in again and paid the room fee in advance. When I arrived at the front desk, I was told that I had to pay another 200 yuan deposit. No problem. After paying the cash, the two girls told me impatiently that I would go to the front desk to return the deposit after the room was cleaned up tomorrow. I asked about it casually, but they ignored me. They meant that if you want to stay, then don't stay. Is this the way to work in the service industry? With this attitude, if it wasn't too late, I would definitely change another hotel. Just based on their attitude, I will never come to this hotel again.
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