Home Inn Hotel (Qinhuangdao Beidaihe Tiger Stone Shop) Guest Reviews
4.6/5
Very Good
358 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.6
Amenities4.5
Service4.6
Cleanliness4.6
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All reviews(358)
Positive reviews(343)
Reviews with photos/video(83)
Large rooms(25)
Friendly front desk staff(23)
Convenient parking(16)
Close to beach(16)
Poor air conditioning(10)
Has rooms for families(7)
Many dining options(7)
Perfect for families(6)
Negative reviews(15)
Anonymous User
Family-friendly 2-bed Room
Stayed in Jul 2024
Travel with friends
3 review
5.0/5
Outstanding
Posted on Aug 16, 2024
Service: The staff are very polite and greet you when entering and exiting.
Facilities: Complete supplies, fully automatic and convenient to use
Environment: Clean and tidy, with space and not crowded
It was a good experience and I would choose it again
Original TextTranslated by Google
Response from Property: Dear guests: Hello! Thank you for your stay and review! We have received your feedback, thank you for your recognition! We will continue to work hard to provide you with better services! Wish you a happy life!
Guest User
Superior Queen Room
Stayed in Jun 2024
Couples
8 review
5.0/5
Outstanding
Posted on Jul 27, 2024
The hotel facilities and environment are very good. The staff have a very good service attitude. They are proactive and enthusiastic. They will say hello every time they come in and out. The smart facilities are in place and easy to use. The location is relatively convenient. It should be in the center of Beidaihe District. There are many chain fast food restaurants nearby and parking is available in the courtyard. The bathroom is a bit small and the sound insulation effect is not good.
Original TextTranslated by Google
Response from Property: Dear, thank you for your continued support of Xiaoru. It is precisely because of "family members" like you that Xiaoru can progress faster, develop better, and provide better accommodation environment for more "family members" , Xiaoru looks forward to your next stay, thank you!
LaiLAIlai
Family-friendly 2-bed Room
Stayed in Jun 2024
Family
3 review
2.5/5
Posted on Jul 18, 2024
Facilities: There are robots in the hotel, but the delivery guys go directly upstairs and knock on the door, which is very unsafe and affects other people’s sleep. There is no bed fence. The child fell out of bed on the first night.
Hygiene: The hygiene condition is that if the child runs on the floor and is not used for ten seconds, the soles of his feet are covered with dust and there are a lot of small debris. After staying for three days, the garbage at the door of the house is not collected. I take it outside the door every day.
Environment: The environment is not very soundproof
Service: The service is really bad. I arrived at check-in time at around two o'clock in the afternoon and had to wait for more than 40 minutes and less than an hour. While waiting for the room to be cleaned, the child fell asleep without any arrangements. As soon as I entered the room, the floor was covered The water mopping made the floor very wet and smelly. The next night, the child was walking in the room and bumped into the corner of the TV cabinet. The height of the TV cabinet is about 90 to 95. The child was less than 1 meter and hit the eyebrow bone above the eye. There was a deep triangular pit that was bleeding. I called the front desk to tell him that I had hit it in the room and asked if there were any ice packs for my child. The front desk was very indifferent and offered no apology or solution. They just told me no and asked if they could buy some for me. Or if there was anything ice-cold, they said they didn’t let me take it out myself. At least it was the injury I suffered in your hotel. The parent-child rooms are all for children. If the sharp corners are not protected and there are no injury measures, it is very bad. I lost one of my room cards during the process. A boy at the front desk said there was no charge for ten yuan, but it still wasn't worth the bad experience of checking in.
Original TextTranslated by Google
Response from Property: Thank you for choosing to stay and providing your valuable feedback. We deeply apologize for the inconvenience and safety concerns caused to you by delivering takeout directly upstairs, and will review the takeout management system. Regarding the missing bed rails and floor hygiene issues, we immediately strengthened the guest room configuration and daily cleaning to ensure the safety and health of family guests. We attach great importance to the poor sound insulation and the slippery condition of the room when you first enter and will work to improve it. We sincerely apologize for the service waiting time and the accidental injury of the child, and will improve the front desk's emergency response capabilities and guest room safety standards to avoid similar situations from happening in the future. Your dissatisfaction is the driving force for our improvement and we look forward to welcoming you again with better service. We should be more flexible and thoughtful in handling lost room cards. Thank you again for your correction, we will do our best to optimize the guest experience.
Guest User
Family-friendly 2-bed Room
Stayed in May 2024
Family
1 review
5.0/5
Outstanding
Posted on Jun 17, 2024
The hotel is in a good and prosperous location. It is very close to the Laohushi beach and has convenient meals. There are KFC, McDonald's, Pizza Hut and various restaurants nearby. The decoration of the hotel is very new and clean. It is suitable for bringing children to stay together. The hotel also has a buffet style breakfast for many children at no cost. The bathroom is also separated from wet and dry, and the staff has good service
Original TextTranslated by Google
Response from Property: Dear, thank you for your continued support of Xiaoru. It is precisely because of "family members" like you that Xiaoru can progress faster, develop better, and provide better accommodation environment for more "family members" , Xiaoru looks forward to your next stay, thank you!
Anonymous User
Superior 2-bed Room
Stayed in Apr 2024
Travel with friends
6 review
5.0/5
Outstanding
Posted on May 15, 2024
The hotel is in a very good location, with its own small parking lot 🅿️. There are many places to eat around, and it is not far from Laohu Shi Beach 🏖️. Opposite the hotel is Lawson, and there are KFC, Kudi, and Luckin nearby, where you can buy breakfast and coffee. Not far. The hotel has an intelligent voice system that calls Xiaodu every day. The service attitude of the little brother and sister at the front desk is also very good and very enthusiastic. You can still see the vague sea view if you live on the top floor, hahaha. The price/performance ratio is very good.
Original TextTranslated by Google
Response from Property: Dear, thank you for your continued support of Xiaoru. It is precisely because of "family members" like you that Xiaoru can progress faster, develop better, and provide better accommodation environment for more "family members" , Xiaoru looks forward to your next stay, thank you!
Guest User
Family-friendly 2-bed Room
Stayed in May 2024
Family
19 review
4.7/5
Amazing
Posted on Jun 3, 2024
It's a very quiet hotel. It's very convenient for transportation and meals. It takes about 10 minutes to walk to the beach. I like it very much. The parent-child twin room we booked was quite spacious, clean and tidy overall, and the service was very good. The Xiaodu intelligent voice control device brought us incomparable warmth and comfort after a tiring day. But I still have to say that some places in the room are not very clean.
Original TextTranslated by Google
Response from Property: Dear guest, first of all, thank you for informing us about the problems you discovered during your stay at our hotel. We regret that we did not meet your expectations and please allow us to express our sincerest apologies to you. Hope to have the opportunity to provide you with better service in the near future!
Guest User
Superior 2-bed Room
Stayed in Jun 2023
Other
5 review
4.2/5
Very Good
Posted on Jul 30, 2023
The facilities are new, hygienic and clean, and the environment is quiet. We were initially given a room on the first floor because it meant that the elderly had allergies, so we moved to the 6th floor.
Original TextTranslated by Google
Response from Property: Dear, thank you for your continued support of Xiaoru. It is precisely because of "family members" like you that Xiaoru can progress faster, develop better, and provide better accommodation environment for more "family members" , Xiaoru looks forward to your next stay, thank you!
Guest User
Family-friendly 2-bed Room
Stayed in Jun 2023
Family
1 review
5.0/5
Outstanding
Posted on Jul 17, 2023
It's very clean, comparable to a four-star hotel, with intelligent controls throughout the house and a smart toilet. It's very close to the seaside, only a ten-minute walk. Downstairs is a commercial street leading directly to the seaside. Many restaurants. Steam seafood buffet. Quite a good experience. It’s convenient to get up early to catch the sea in Laohu Rock Park! There are small conches, small rainbows and oysters on the rocks!
Original TextTranslated by Google
Response from Property: Dear guests: Hello! Thank you for your stay and review! We have received your feedback, thank you for your recognition! We will continue to work hard to provide you with better services! wish you a happy life!
Алексей178
Queen Room
Stayed in Jul 2024
Solo travelers
1 review
5.0/5
Outstanding
Posted on Aug 28, 2024
Приветливый персонал. Чистота вне и внутри номера. Унитаз с функциями биде. Всё включается и отключается с пультов ( шторы, свет). Уютно. Очень понравилось. По возможности приедем ещё.
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Response from Property: Благодарим Вас за теплые слова и высокую оценку нашей работы. Рады, что Ваше пребывание было комфортным, и все удобства номера соответствовали Вашим ожиданиям. Ожидаем Вас снова и будем рады обеспечить не менее приятный отдых.
Anonymous User
Family-friendly 2-bed Room
Stayed in Jul 2024
Family
4 review
5.0/5
Outstanding
Posted on Sep 12, 2024
Отель отличный, находится в центре от центрального пляжа минут 10, рядом много кафе-ресторанов. Номер большой, просторный с хорошим видом. В номере все необходимое было, убирались каждый день. Только о завтраки совсем не вкусные и скудные (для русских), лучше сходить в кафе.
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Response from Property: Благодарим вас за положительный отзыв об удобстве расположения отеля и комфорте номера. К сожалению, ваше разочарование завтраками принято к сведению. Мы будем работать над улучшением качества и выбора блюд для удовлетворения требований всех гостей. Приятно, что вы нашли замечательные кафе поблизости. Ожидаем вашего следующего визита.
Response from Property: 尊敬的客人,非常感謝您的高度評價和支持。我們很高興能為您提供超值的入住體驗,舒適智能的環境是我們的追求,特別是能讓帶小孩的家庭感受到家一般的温馨,更是我們的榮幸。您的滿意就是我們的動力,期待您再次光臨,共享更多愉悦時光。
Anonymous User
Superior 2-bed Room
Stayed in May 2024
Family
3 review
4.5/5
Great
Posted on Jul 7, 2024
Очень хороший, современный отель, обслуживание на уровне! Детям надарили игрушки, очень приятно)) расположение тоже хорошее, до моря идти недалеко, всем советуем
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Response from Property: Pro, спасибо за поддержку, которую вы всегда были для Xiaoju, именно потому, что с такой « семьей», как вы, маленький, как вы можете быстрее прогрессировать, лучше развиваться, вы можете обеспечить лучшую среду проживания для большего количества « семьи», как с нетерпением ждем вашего следующего пребывания, спасибо!