Vienna International Hotel (Qingzhou Songcheng Ancient City)

Good environment, good front desk service, convenient parking, and a small market with local characteristics opposite. Very satisfied and recommended to stay

First of all, as a Vienna member, the front desk could not recognize me. I told them that I was a member, and they said that the ID card was not recognized. Then I asked them if they were sure! They said that the ID number was a member. I checked in with the ID card. Second, the hotel environment is well maintained. The room attendant cleaned the floor early in the morning, and the intercom was actually on the loudspeaker. I called the front desk three times to remind him to bring the intercom headset, but he didn’t bring it, and it was still on the loudspeaker. The third point is breakfast. There are two of us. One person went there first. I gave her the breakfast coupons and then specifically told her that another one would come later (after dinner, I found that the people who had dinner together were all from a big family, and we were just two girls). After that, I went to the restaurant less than five minutes later, and the restaurant waiter asked for the breakfast coupon. I said, didn’t the one who just went in give it to you. There was only one girl, and she was very confident. I didn’t know! She didn’t give it to me! After finding someone who was allowed in, I asked if she didn’t give it to me! She said to her face that she did! She didn't say anything. During the meal, there were three older children at the table next to us. They were drinking milk, but the whole family had not finished eating. The waiter said that if the milk could not be finished, it would be charged 32 yuan per person. Three children, do you charge like this? 96 yuan is enough to buy a whole box of pure milk. I know your original intention is to remind people not to waste, but this makes Vienna International Hotel look so low-class! Isn't it good to be friendly? 👎! There is also the front desk reception. I am here to travel. I can't check out on time when I go out to play. I called you in advance to check out and you said no. My luggage is packed, so I just need you to help me take it to the front desk. It said no, I need to be charged a late fee. I can't check out the room without a room card. Although it's very annoying! But there are also praiseworthy hotel sanitation maintenance. After all, it has been opened for several years. The service of the front desk manager and the service boy at the front desk have a good sense of service. I hope you can teach by example! I wish the hotel a prosperous business! The surrounding scenic spots are also great!

The hotel is clean and the facilities are very satisfactory. The front desk service attitude is very good. The parking space is also good and free of charge. I will stay here next time. It is not far from the ancient city. There is also a local morning market opposite the hotel, which is also very good.

The front desk lady was very welcoming, the room was very clean, the details were good, the mattress was very soft, it was very comfortable to sleep, the bathroom had hot water very quickly, and there was no odor. The sound insulation was OK, the hotel location was OK, it was close to the attractions, I was very satisfied overall, I will stay in Vienna next time I come to Qingzhou

Satisfied, Environment: Very good

Ctrip needs to review this. It says that the hotel was renovated in 2023, but after checking in, I found that there was no sign of new renovation and the facilities were shabby. The hygiene was acceptable, otherwise I would have checked out directly. The price is even higher than the one written in 2018. Isn't this a rip-off? I took a screenshot as evidence. If I wasn't too tired, I really wanted to check out. Now I think about it, it's still a bit irritating. Ctrip should check it out for yourself. It's a rip-off.