Xiaoshanshishidakai
September 9, 2024
I decided to write a good review about this. The summer vacation is over, but the impression is still deep. It's my second stay. After all, there are not many better hotels in Qingzhen. When I took a shower at night, I obviously felt that the floor drain was not smooth. I was afraid that it would be inconvenient for the elderly at home to take a shower. So I called the service phone as soon as possible. No one answered the first call. No one answered after 2 minutes. The third call rang for a long time. There was a loud and impatient "Hello". I first expressed my doubts, why no one answered the phone, and the other party naturally replied with a general attitude, "I'm busy, just dealing with it..." I told him that the floor drain was not smooth. After the other party hung up the phone, it took about 10 minutes to arrange for the service staff to come and check. The service staff said that they came immediately after receiving the notification. So, did they deliberately leave me alone for a while before notifying the waiter? The waiter couldn't handle it and still notified the engineering department. It was more than 10 o'clock in the evening. I had told him that I had a child to breastfeed and sleep, but he didn't apologize, let alone offer to change our room. Afterwards, I complained to the manager. After they found out the situation, they also said it was true and promised to give me a low price discount next time I travel to Guiyang. I think in order to help you improve, I still have to express my true thoughts.
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