No. 1 Self Prepared by Gangbian No. 1 Village Committee of Sankeng Bukeng Village, Qingxin District, Qingyuan, Guangdong, ChinaView Hotel Details
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ZEN HOT SPRING RETREAT Guest Reviews
4.6/5
Very Good
272 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.6
Amenities4.6
Service4.6
Cleanliness4.5
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All reviews(272)
Positive reviews(260)
Reviews with photos/video(145)
Classy environment(64)
Relaxing hot springs(23)
Well designed(21)
Large rooms(19)
Perfect for kids(15)
Tasty food(15)
Loved the view(11)
Has facilities for children(6)
Negative reviews(12)
Harriet
Sky Garden Hot Spring Suite_A
Stayed in Dec 2022
Couples
17 review
4.7/5
Amazing
Posted on Dec 30, 2022
We had a wonderful time staying at Zen Hotspring Retreat. The facilities were great and the breakfast buffet exceeded our expectations! We really enjoyed our stay and I would highly recommend it for both couples and families.
Guest User
Japanese-Style Deluxe Hot Spring Room
Stayed in Apr 2024
Couples
11 review
5.0/5
Outstanding
Posted on Apr 30, 2024
The room is nice. The front desk service is also very friendly. There is a charging station at the door. It is also very convenient when the tram comes. The room is also very unique. They also opened a KTV for us to sing for free🎤The team building is first-class. Breakfast is also included. It is very cost-effective.
Original TextTranslated by Google
Response from Property: Dear guest: Hello, thank you for staying with us and taking your precious time to share your stay experience with us. Our Zhilin Hot Spring Resort B&B is located in Gangbian Village, Sankeng Town, Qingxin County. It is a tourist resort with hot springs as the main feature, integrating leisure vacation, eco-tourism, agricultural sightseeing, and health and fitness. The temperature of the hot spring is maintained between 40℃-55℃ all year round. It is a rare real warm mineral spring from underground. The water quality is extremely clear and pure, and it can be drunk and bathed. After testing, it is a high-quality warm mineral spring of higher grade, and it also meets the water quality standards of natural mineral water. It is a great honor to receive your love. I will share your praise with my colleagues, and I hope you can share your wonderful holiday experience with your family and friends. Thank you for your recognition of the B&B. We sincerely welcome you to visit again and experience our excellent service. You are welcome to call us at any time for inquiries.
Guest User
Japanese-Style Deluxe Hot Spring Room
Stayed in Apr 2024
Couples
14 review
5.0/5
Outstanding
Posted on Apr 18, 2024
Great, great, great, great, great, impeccable, the hot spring pool is very large, the hot spring water temperature is very suitable, two people can soak for a whole day and night, and it is also very quiet at night, it is really good
Original TextTranslated by Google
Response from Property: Dear guest: Hello! Thank you for your stay. We have received your comments. We are very happy to have your support and recognition. We will continue to work hard to do better! May your life be warm and happy, safe and happy.
Guest User
Japanese-Style Deluxe Hot Spring Room
Stayed in Mar 2024
Family
5 review
4.5/5
Great
Posted on Mar 20, 2024
When we went there, it was back to the south. The lady at noon had already turned on the dehumidifier, so the room was very comfortable, but the quilt had a little damp smell~
In the afternoon, I played mahjong in the entertainment room, and in the evening, I took a hot spring bath. It was a big pool and very comfortable~
Original TextTranslated by Google
6/7
Response from Property: I have discovered a particularly comfortable relationship. It is not always that you and I reply immediately. Sometimes I am willing to send you everything I see at once, without organizing the language into concise ones. I am not afraid of saying something wrong even if I am verbose. After sending the message, I will not rush to wait for a reply, because I know you will always see it. It is the trust and the sense of security that will never be abandoned. Thank you for your support, which has always inspired us to do our best. I look forward to seeing you again next time!
Guest User
Courtyard Hot Spring Duplex Family Room
Stayed in Mar 2024
Family
2 review
5.0/5
Outstanding
Posted on Mar 18, 2024
Nice decoration, comfortable environment, not noisy and quiet, and there are many entertainment facilities. The KTV sound quality is good. The breakfast is also ok. The hot spring has three pools of water, which is great. I hope to come again with my family next time.
Original TextTranslated by Google
Response from Property: I have discovered a particularly comfortable relationship. It is not always that you and I reply immediately. Sometimes I am willing to send you everything I see at once, without organizing the language into concise ones. I am not afraid of saying something wrong even if I am verbose. After sending the message, I will not rush to wait for a reply, because I know you will always see it. It is the trust and the sense of security that will never be abandoned. Thank you for your support, which has always inspired us to do our best. I look forward to seeing you again next time!
Guest User
Japanese-Style Hot Spring Couples'Room
Stayed in Feb 2024
Travel with friends
2 review
2.7/5
Posted on Mar 1, 2024
Environment: Nice environment, hot spring is OK.
Hygiene: Because of the weather, I paid 100 more to upgrade to a family room. The bathroom smelled of urine, and the toilet would backflow, which was very smelly, but I didn't dare to ask the front desk to deal with it.
Facilities: There are two air conditioners in the room, one of which is broken... I called the front desk and said, "Did you not turn it to the highest temperature?" Later, when she arrived, she said she felt very warm as soon as she entered the room. She must be warm because she was wearing so many clothes... In this kind of weather, don't think that people have never stayed in a hotel and turned on the heating. Normal heating can be worn in the room with a short-sleeved shirt... The front desk feels warm, so it's warm...😅 It's cold to wear a sweater on the first floor... I had no choice but to sleep in the attic.
Service: As soon as I entered the room, I asked the front desk to help me get disposable slippers. She said she would ask the aunt to give it to us. Okay, we will wait. As a result, she didn't come after waiting for more than 10 minutes, so I went to the front desk to get it myself. It was almost more than an hour after I woke up that the aunt brought the slippers😅 It's very funny. Only two bottles of water are provided, and you can buy them yourself later.
Original TextTranslated by Google
Response from Property: Dear guest: Hello! Thank you for your stay and your review. We are deeply sorry for the problems you encountered during this period. Thank you very much for pointing out our shortcomings in a timely manner and prompting us to improve and perfect the stay experience. In the next work, we will definitely improve our quality and improve our shortcomings as soon as possible. With your criticism and correction, we can do better. We look forward to your visit again.
Anonymous User
Japanese-Style Hot Spring Couples'Room
Stayed in Feb 2024
Travel with friends
6 review
1.0/5
Posted on Mar 1, 2024
I really want to know what kind of ghost I live in the 700 yuan room. It's just like the shabby house in my own country. There is only a broken bed and a pool. The photos are really deceptive! The attitude of the waiter is terrible. He kept knocking on the door at 12 noon to urge me to check out. I clearly checked out at 2 o'clock, but he urged me to check out at 12 o'clock... Very rude! Bad review! Super bad review!
Original TextTranslated by Google
Response from Property: Dear guest: Hello! Thank you for your stay and feedback. We apologize for the unpleasant experience you have had. Your suggestions are very important to us. We have made improvements immediately. I believe that our colleagues will be more attentive when serving guests in the future. We apologize again for your displeasure. However, our check-out time has always been before 12:00...
Guest User
Japanese-Style Hot Spring Couples'Room
Stayed in Feb 2024
Couples
1 review
5.0/5
Outstanding
Posted on Apr 18, 2024
The room was very clean and the service was very good! Fruits were delivered to the room every day and each room was equipped with an umbrella! So considerate. Finally found a suitable hot spring. The pool was also very big! There were not many takeaways around, but the surrounding farms tasted good. It was suitable for couples and also for a few friends to come and play. Mahjong and billiards were available. The breakfast was also pretty good. In short, I had a great time.
Original TextTranslated by Google
6/9
Response from Property: Dear guest: Hello! Thank you for your stay and your praise! Greetings from afar, warm in my heart, beautiful moments, will also last forever; this feeling is long-lasting, the mountains and rivers remain the same, and happiness flows; greetings from friends, I will stay forever. I hope our blessings can also set off a happy heart boat for you, warming you and me. The store hopes to make continuous progress, and looks forward to your satisfaction and comfort during your stay. I hope you will accompany me on the road of growth~
Anonymous User
Sky Garden Hot Spring Suite_A
Stayed in Feb 2024
Family
1 review
5.0/5
Outstanding
Posted on Feb 22, 2024
The room is very nice, and the restaurants nearby are also good. It is recommended to bring some snacks when traveling, as you will be very hungry after soaking in the hot springs. There is no takeaway nearby, but there is a strawberry farm nearby where you can pick strawberries
Original TextTranslated by Google
Response from Property: Dear guest: Hello! Thank you for your stay. We have received your comments. We are very happy to have your support and recognition. We will continue to work hard to do better! May your life be warm and happy, safe and happy.
Toby Lok
Japanese-Style Hot Spring Couples'Room
Stayed in Feb 2024
Travel with friends
9 review
5.0/5
Outstanding
Posted on Feb 20, 2024
High cost-effectiveness, quiet environment, high privacy, fresh, unique, harmonious and natural design, just a few dozen meters walk to the main street, with many convenience stores and restaurants to choose from, mainly farm dishes.
Original TextTranslated by Google
Response from Property: I have discovered a particularly comfortable relationship. It is not always that you and I reply immediately. Sometimes I am willing to send you everything I see at once, without organizing the language into concise ones. I am not afraid of saying something wrong even if I am verbose. After sending the message, I will not rush to wait for a reply, because I know you will always see it. It is the trust and the sense of security that will never be abandoned. Thank you for your support, which has always inspired us to do our best. I look forward to seeing you again next time!
🌈KuWaIhEnG🎼💫
Japanese-Style Hot Spring Couples'Room
Stayed in Feb 2024
Travel with friends
37 review
4.5/5
Great
Posted on Feb 19, 2024
A casual choice, breakfast is a simple meal, and the environmental sanitation is better. It is convenient to eat at the nearby food stalls, and it is convenient to go to the market to buy Qingyuan chicken. It is still ok~
Original TextTranslated by Google
Response from Property: Dear guest: Hello! Thank you for your stay and your praise! Greetings from afar, warm in my heart, beautiful moments, will also last forever; this feeling is long-lasting, the mountains and rivers remain the same, and happiness flows; greetings from friends, I will stay forever. I hope our blessings can also set off a happy heart boat for you, warming you and me. The store hopes to make continuous progress, and looks forward to your satisfaction and comfort during your stay. I hope you will accompany me on the road of growth~
Erinkexin
Hot Spring Deluxe Suite
Stayed in Feb 2024
Family
5 review
5.0/5
Outstanding
Posted on Feb 11, 2024
Very suitable for family activities. The sweet potatoes and soy milk for breakfast taste good. There is a billiard room, mahjong table, and KTV room, but unfortunately I didn't have time to use them. There are also disposable toothbrushes for children, which is very considerate. The sink is a bit low, and it is tiring for adults to wash. I will come again if I have the chance.
Original TextTranslated by Google
Response from Property: Dear guest: Hello, thank you for staying with us and taking your precious time to share your stay experience with us. Our Zhilin Hot Spring Resort B&B is located in Gangbian Village, Sankeng Town, Qingxin County. It is a tourist resort with hot springs as the main feature, integrating leisure vacation, eco-tourism, agricultural sightseeing, and health and fitness. The temperature of the hot spring is maintained between 40℃-55℃ all year round. It is a rare real warm mineral spring from underground. The water quality is extremely clear and pure, and it can be drunk and bathed. After testing, it is a high-quality warm mineral spring of higher grade, and it also meets the water quality standards of natural mineral water. It is a great honor to receive your love. I will share your praise with my colleagues, and I hope you can share your wonderful holiday experience with your family and friends. Thank you for your recognition of the B&B. We sincerely welcome you to visit again and experience our excellent service. You are welcome to call us at any time for inquiries.
Yuki217
Starry Sky Hot Spring Suite A
Stayed in Feb 2024
Family
42 review
5.0/5
Outstanding
Posted on Feb 9, 2024
The B&B is very good. There is a different world after entering. The backyard is very large, with all kinds of recreational facilities, KTV, billiards, and a children's playground. I have to say that the KTV effect is quite good. The swimming pool is also quite large, but it was quite cold this time and the swimming pool was not in operation. The food ordered by the boss was also delicious and the price was OK. Overall, it was pretty good, mainly because the boss was good. I accidentally left something at the hotel, and the boss took the initiative to call to confirm and help mail it. Thumbs up, I have recommended it to my relatives, and I will definitely stay here again when I come to Qingyuan in the future.
Original TextTranslated by Google
Response from Property: I have discovered a particularly comfortable relationship. It is not always that you and I reply immediately. Sometimes I am willing to send you everything I see at once, without organizing the language into concise ones. I am not afraid of saying something wrong even if I am verbose. After sending the message, I will not rush to wait for a reply, because I know you will always see it. It is the trust and the sense of security that will never be abandoned. Thank you for your support, which has always inspired us to do our best. I look forward to seeing you again next time!
Guest User
Courtyard Hot Spring Duplex Family Room
Stayed in Feb 2024
Family
24 review
4.0/5
Very Good
Posted on Feb 11, 2024
The hostel is very clean, but the quilt and pillowcases are a bit old. I also suggest that the store use disposable face towels and bath towels, which are cleaner and more hygienic. I was woken up by bats at around 5 a.m., and the sound was so loud that I thought it was a mouse. I suggest that the store can hang some warning signs in the hostel so that I don’t think it’s a large mouse. The decoration is very good, the private bathing pool of the accommodation is very clean, and the balance between privacy and outdoor environment is also relatively good, so there is no worry when bathing! I have recommended it to my friends, and I hope it will get better and better!
Original TextTranslated by Google
Response from Property: Dear guest: Hello, thank you for your stay and comments. Customers are not only guests to us, but also our indispensable friends and relatives. Meeting during the journey is a beautiful scenery in itself. We have been looking for a beautiful encounter during the trip, which can accompany us to experience a unique memory.... I am very happy to meet you, and I am also very happy to accompany you in this city to have such a warm memory. Dear friend, you are welcome to come back at any time, and I look forward to your five-star praise next time!
Guest User
Sky Garden Hot Spring Suite_B
Stayed in Feb 2024
Couples
1 review
5.0/5
Outstanding
Posted on Feb 5, 2024
The environment is great👍There is also free KTV and Xbox. The boss and the boss lady are very friendly. They can help me solve any problems immediately. Finally, seeing that I like their umbrella, they gave me one🤤
Original TextTranslated by Google
Response from Property: Dear guest: Hello, thank you for staying with us and taking your precious time to share your stay experience with us. Our Zhilin Hot Spring Resort B&B is located in Gangbian Village, Sankeng Town, Qingxin County. It is a tourist resort with hot springs as the main feature, integrating leisure vacation, eco-tourism, agricultural sightseeing, and health and fitness. The temperature of the hot spring is maintained between 40℃-55℃ all year round. It is a rare real warm mineral spring from underground. The water quality is extremely clear and pure, and it can be drunk and bathed. After testing, it is a high-quality warm mineral spring of higher grade, and it also meets the water quality standards of natural mineral water. It is a great honor to receive your love. I will share your praise with my colleagues, and I hope you can share your wonderful holiday experience with your family and friends. Thank you for your recognition of the B&B. We sincerely welcome you to visit again and experience our excellent service. You are welcome to call us at any time for inquiries.