To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.5
Amenities4.3
Service4.5
Cleanliness4.5
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All reviews(642)
Positive reviews(617)
Reviews with photos/video(183)
Friendly front desk staff(47)
Delicious breakfast(42)
Great air circulation(40)
Luxurious(29)
Perfect for kids(20)
Great swimming pool(16)
Secluded lake view(10)
Has rooms for families(7)
Negative reviews(24)
Thamarai Naik
Deluxe Room - Lake-View (Double Bed) (Bathtub)
Stayed in Feb 2024
Family
1 review
4.0/5
Very Good
Posted on Feb 19, 2024
Chinese New Year, the staff were highly hospitable except the gentleman in the games room.
Response from Property: Dear Guest, Thank you for choosing our hotel and sharing your experience with us. We have read your review carefully, we are very happy to spend this Chinese New Year with you, and we are very sorry that you had a bad experience with our hotel. We will train our staff and optimize the flow of service to provide a better experience for our guests. Welcome again next time, look forward to seeing you next time!
Guest User
Family Suite
Stayed in Jan 2024
Family
1 review
4.0/5
Very Good
Posted on Jan 3, 2024
I thoroughly enjoyed my overall experience at your establishment. The staff was courteous and cooperative, and the facilities were excellent. While the breakfast service was a bit delayed, I understand that these things can happen, and it didn't significantly impact my stay. The food quality was good, although I would appreciate a bit more variety, especially catering to the preferences of international guests.
I look forward to returning and experiencing more of what your wonderful place offers.
Thank you!
Response from Property: Dear guest, thank you for choosing our Evergrande Hotel Qingyuan and sharing your experience. We are very pleased to receive your recognition of the service of our staff and thank you for your high opinion of the cleanliness of our rooms. We are very sorry for your dining experience, your comments and suggestions will be fed back to the relevant departments in order to make further improvement. Thank you again for your support and feedback. We are looking forward to your next visit!
MARCO
Deluxe Room - Lake-View (Double Bed) (Bathtub)
Stayed in Jan 2023
Couples
78 review
5.0/5
Outstanding
Posted on Jan 24, 2023
Very good forleasure and relax . Super clean … nice and excellent service . Structures for fitness and leasure at top level in China
Response from Property: Dear guests, thank you for your praise!So happy that our service has received your recognition,your recognition is our goal and driving force.Hope to see you again and wish you a happy life !
AAMMEERRIICCAA
Superior Room - Mountain-View (2 Beds) (Bathtub)
Stayed in Jan 2022
Family
4 review
4.7/5
Amazing
Posted on Mar 14, 2022
Everything was good. Pool is a walk away, hot springs leaves some to be desired. I liked the sauna though. Nothing actually in hotel, need to walk down the street. Area very nice and secluded though.
Response from Property: Dear guests, thank you for your support to Qingyuan Evergrande Hotel. The hotel is located at the intersection of Longjing Expressway and the traffic is very convenient. The air in this areas is fresh and the visons is beautiful, and the six centers surround the Yingyue Lake, so that u can enjoy a lovely day in different centers. Welcome for your next stay.
Matt8888
Deluxe Room - Lake-View (Double Bed) (Bathtub)
Stayed in Dec 2021
Family
9 review
5.0/5
Outstanding
Posted on Dec 23, 2021
It’s a really nice hotel and it’s right on the beach. I highly recommend it.
Christian Garcia
Deluxe Room - Lake-View (Double Bed) (Bathtub)
Stayed in Aug 2021
Family
39 review
4.0/5
Very Good
Posted on Oct 31, 2021
Big place nice location
Hualizhixiangpenyin heyong
Superior Room - Mountain-View (Double Bed) (Bathtub)
Stayed in Feb 2024
Travel with friends
1 review
5.0/5
Outstanding
Posted on Feb 13, 2024
The room is big and clean. What's particularly surprising is that the hotel upgraded the room with lake view for free. Thank you!
Original TextTranslated by Google
Response from Property: Dear guest, thank you for choosing to stay in our hotel and sharing your stay experience. We are very glad that you are satisfied with the size and cleanliness of the room, and we are even more grateful for your recognition of our service. We have been committed to providing every guest with a comfortable and warm accommodation experience, and hope that you have a pleasant time here. At the same time, we are also very glad that you like our lake view room type, and we will continue to work hard to improve the quality of service and provide you with a better accommodation experience. Thank you again for your visit and look forward to seeing you next time!
Guest User
Superior Family Friendly Room
Stayed in Feb 2024
Family
15 review
5.0/5
Outstanding
Posted on Feb 29, 2024
The room is large and well-equipped. The park has mountains, water and hot springs, which is suitable for family gatherings. The air is fresh and the greenery is dense. The breakfast is rich, and there are also lucky bags and spring couplets activities in spring. It was a pleasant stay!
Original TextTranslated by Google
Response from Property: Dear guest, thank you for choosing to stay in our hotel and sharing your stay experience. We are very happy to hear that you are very satisfied with the size of the room and the completeness of the facilities, as well as the environment of the park and the richness of the breakfast. We have been committed to providing guests with a comfortable and convenient accommodation experience, so that guests can feel the warmth and comfort of home. We are also very happy to provide a pleasant place for your family gathering. Thank you for your praise for us, we will continue to work hard to improve the quality of service, and look forward to your visit again!
Anonymous User
Superior Room - Mountain-View (2 Beds) (Bathtub)
Stayed in Feb 2024
Family
20 review
3.7/5
Posted on Feb 7, 2024
The environment is very good and the hotel is luxurious, but it is a bit old and the facilities are a bit old-fashioned. When I came, I don’t know if it was because of the weather or something else, there were very few people and it was a bit deserted.
Original TextTranslated by Google
Response from Property: Dear guest, thank you very much for your evaluation and feedback on our hotel. We attach great importance to your opinions and suggestions, and we apologize for your dissatisfaction with the hotel facilities and services.
We are also very grateful for your evaluation of our hotel environment. We will continue to work hard to maintain the luxury and comfort of the hotel and provide every guest with a better accommodation experience.
Finally, thank you again for your feedback and support. We look forward to your visit again and let us provide you with better service and experience.
Maxhong
Deluxe Room - Lake-View (Double Bed) (Bathtub)
Stayed in Jan 2024
Family
1 review
5.0/5
Outstanding
Posted on Jan 22, 2024
The room was generally OK. The lake view room faced south and had a nice view. However, the heating in the room was too hot and could not be adjusted. The sound insulation was average. I wonder if there were many people living in the room next to me. I could hear people talking (their voices were a bit loud).
Original TextTranslated by Google
6/8
Response from Property: Dear guest, thank you very much for your evaluation and feedback on our hotel. We attach great importance to your opinions and suggestions, and we apologize for the problems you encountered during your stay.
We will seriously reflect and take measures to improve. To ensure that every guest can enjoy a comfortable accommodation experience, thank you again for your feedback and support. We will continue to provide better service and experience for every guest, and look forward to your visit again.
Anonymous User
Superior Room - Mountain-View (Double Bed) (Bathtub)
Stayed in Dec 2023
Business travelers
3 review
5.0/5
Outstanding
Posted on Jan 26, 2024
It was my first time staying at Evergrande Hotel. Although it is a bit old, it is very clean and comfortable. The facilities are complete, and the fitness center is well-equipped. The breakfast is delicious. I didn't go to the hot spring, so I can't comment on it. The whole environment of the hotel is very good. It is very comfortable to take a walk after breakfast. The service of the hotel is still very good. After all, it is a brand hotel. Although there is nothing around, it is still very comfortable to stay here on a business trip. Good review 👍
Original TextTranslated by Google
Response from Property: Dear guest, thank you very much for your praise and support for Evergrande Hotel. We are glad that you spent a pleasant holiday in the hotel, and thank you for your recognition of our facilities and services. We look forward to your visit again and let us provide you with better service and comfortable accommodation experience.
Rainbow Girls
Superior Room - Mountain-View (2 Beds) (Bathtub)
Stayed in Dec 2023
Family
40 review
5.0/5
Outstanding
Posted on Dec 6, 2023
First of all, the hotel's external environment is very satisfactory, just like entering a forest, with a lot of negative ions. The hotel lobby is magnificent and luxurious. The room is a double bed, the space is very large, the decoration is a bit old, but the facilities are very complete. The bedding is very satisfactory, very comfortable, and very clean. The room also has a balcony, and there are trees downstairs, which feels super good. Then the cleaning lady's handwritten welcome message, the small details are quite good. I took a hot spring bath at night. There are not many pools, but they are very clean. Dinner was eaten at the hotel, the taste is good, and the dishes are large. The robot that delivers the food is very cute. The overall feeling this time is: rich + clean + very satisfied. I have already included it in my plan to come again next time!
Original TextTranslated by Google
6/7
Response from Property: Dear customer, thank you very much for your comments and support to our hotel. We are also very happy that you have affirmed all aspects of our hotel. We will continue to provide every guest with a comfortable, clean accommodation environment and considerate service. At the same time, we are also very grateful for your praise for our dinner and robot service. We will continue to work hard to improve the quality of catering and service level to bring better experience to guests. Thank you again for your support and feedback, and look forward to your next visit!
Guest User
Superior Room - Mountain-View (Double Bed) (Bathtub)
Stayed in Dec 2023
Travel with friends
1 review
5.0/5
Outstanding
Posted on Dec 3, 2023
Facilities: The decoration looks old, but it is still magnificent and high-end. Except for the aging of the central air conditioner, which is a bit noisy, other facilities are complete.
Hygiene: I often see hair and unknown hair in 5-star hotels with good business, but I didn't see it here. It should be because there are fewer people staying. The carpet is also very clean and not black.
Environment: The best thing here is the supporting facilities. If Evergrande had not declined, it would cost at least 2,000 per night with this supporting facilities. Refer to Kunming InterContinental.
Compared with the 5 rooms in the villa next door, 2,500 per night, most of the rooms do not have independent bathrooms, and the towels are a black hand towel. The hygiene is so bad that it can't be worse. This place is really cost-effective. Don't be fooled by online pictures. No matter how old a regular hotel is, it can withstand star certification. B&Bs are garbage.
Original TextTranslated by Google
Response from Property: Dear distinguished guests, thank you for your support of our hotel and for sharing your experience with us. We will also improve our shortcomings to provide you with better services. There is no rainbow without wind and rain. The hotel has been open for more than ten years. Fortunately, with your support, we continue to make progress in the hardships. I hope that every day in the future we will get better and better, just like: the boat has passed through thousands of mountains!
Guest User
Superior Room - Mountain-View (2 Beds) (Bathtub)
Stayed in Nov 2023
Family
21 review
5.0/5
Outstanding
Posted on Dec 24, 2023
The hotel has convenient parking. If you buy a dinner package, there is a buffet on Saturday night. The hotel has a package of recreational activities, such as boating, archery in the fitness center, and cycling for children.
Original TextTranslated by Google
6/8
Response from Property: Dear guest, thank you for choosing to stay in our hotel and sharing your stay experience. We are very happy to hear your praise for our convenient parking, dinner package and package rides. We have been committed to providing guests with a comfortable and convenient accommodation experience and a variety of activities. At the same time, we will continue to improve and enhance the quality of our service so that every guest can feel our sincerity and care. Thank you again for your visit and look forward to seeing you next time!
Guest User
Superior Room - Mountain-View (2 Beds) (Bathtub)
Stayed in Nov 2023
Travel with friends
66 review
5.0/5
Outstanding
Posted on Nov 26, 2023
The location is relatively remote, but the greenery is good, with shade trees and full of negative ions. The room is large, luxurious, well maintained, and not old. The front desk service attitude is good, patient and enthusiastic. There is a rare 50-meter swimming pool with constant temperature and good water quality. The hot spring is actually a hot water pool, and the service staff is good. There are not many varieties of breakfast, but it suits the taste and the product is good. The dinner set is delicious and large in quantity, which is great! The bear cookies sent are very cute.
Original TextTranslated by Google
Response from Property: Dear distinguished guests, thank you for sharing your experience of this trip with us. We will continue to work hard to provide quality services to every guest who comes. We also hope to make friends with travelers from all over the world through our good reputation. As the end of the year is approaching, we look forward to meeting you again and starting a new journey in the new year.