Sheraton Qingyuan Lion Lake Resort & Golf Club

Sheraton Qingyuan Lion Lake Resort & Golf Club Reviews

Sheraton Qingyuan Lion Lake Resort & Golf Club

No.1 Lion Lake Avenue, Henghe Street, Qingcheng District, Qingyuan, Guangdong, 511520, ChinaView Hotel Details
Sheraton Qingyuan Lion Lake Resort & Golf Club
Sheraton Qingyuan Lion Lake Resort & Golf ClubSheraton Qingyuan Lion Lake Resort & Golf ClubSheraton Qingyuan Lion Lake Resort & Golf Club
Check available rooms for your travel dates
We Price Match
1 night

Sheraton Qingyuan Lion Lake Resort & Golf Club Guest Reviews

4.7/5
Outstanding
2125 review
Verified reviews
Location4.8
Amenities4.6
Service4.8
Cleanliness4.8
Filter by:
Sort by:
All reviews(2125)
Positive reviews(2086)
Reviews with photos/video(952)
Perfect for kids(263)
Secluded lake view(104)
Delicious buffet(83)
Great swimming pool(76)
Has facilities for children(70)
Tasty dinner(29)
Family activities available(21)
Negative reviews(38)
TheoCarpenter
Deluxe Garden-view Double Room
Stayed in Okt 2024
Couples
5 review
2.7/5
Posted on 5 Okt 2024
The hotel is in a great location and is very beautiful. That being said the hotel is more of a resort for children. The service was not good. The bedding wasn’t changed, and the room service was exceptionally slow.
Response from Property: Dear guest, hello! Welcome to Sheraton Qingyuan Lion Lake Hotel! We apologize for any imperfections during your stay. Regarding the problems mentioned in your review, we have immediately informed the room department to ensure that guests are provided with a comfortable holiday environment. Sorry again for the inconvenience during your stay, the hotel is always committed to providing guests with warm and thoughtful service! We look forward to your next visit! I wish you all the best! FOM Owen Wang
Anonymous User
Deluxe Garden-view Double Room
Stayed in Jan 2024
Solo travelers
1 review
5.0/5
Outstanding
Posted on 30 Jan 2024
Great location, a really pleasant, spacious and clean room with a marvelous view on the lake. But the thing that makes this such a good place to stay are the staff, especially Lynn, Luna and Dylan. They are incredibly helpful and generous with their time and advice. As for food, breakfast was excellent (Chinese+Western cuisine).
Response from Property: Dear guests, thank you for choosing Sheraton Qingyuan Lion Lake Hotel as your stay! Thank you again for your recognition and appreciation of our staff service, we will be the first time to share your praise to them. You are welcome to visit the hotel again and taste more of the signature food, we sincerely look forward to your visit again! Director of Rooms Shao Jian
Aliman
Deluxe Garden-view Double Room
Stayed in Mei 2024
Solo travelers
8 review
4.0/5
Very Good
Posted on 17 Mei 2024
Overall a pleasant stay. However, the management should pay attention to the quality of food at the Western Restaurant. Borderline unacceptable!
Response from Property: Dear guest, Welcome to Sheraton Qingyuan Lion Lake Hotel! We apologize for any imperfections during your stay. Regarding the issues raised in your review, we have immediately informed the F&B department to ensure an exceptional dining experience for our guests. We look forward to your next visit! director of Rooms Anson Shao
Jackychl
Deluxe Lake-view Queen Room
Stayed in Ogo 2024
Family
6 review
5.0/5
Outstanding
Posted on 25 Sep 2024
very good I would share this hotel to my friends. Good seviers
Response from Property: Dear Guest,Welcome to Sheraton Qingyuan ! Thank you for choosing to stay with us and giving us a perfect score review. We appreciate your support and recognition, and we look forward to your next visit.
The World Travelor
Deluxe Garden-view Double Room
Stayed in Nov 2023
Couples
17 review
4.7/5
Amazing
Posted on 19 Nov 2023
Very good love it so much, nice scenery with good food worthy
Response from Property: Dear guest, warm greeting from Sheraton Qingyuan! Thank you for choosing Sheraton Qingyuan. Thank you for your advice and guidance to the hotel team, we will continue to strive to do our best. Wish a happy life! Shao Jian director of rooms
Guest User
Deluxe Lake-view Queen Room
Stayed in Dis 2023
Family
1 review
5.0/5
Outstanding
Posted on 24 Dis 2023
The staff were mazing right from the porters, the front desk young man Casper, received us and enlightened us on how to get about, one of the managers Fancy Su ensured we started off nicely. The environment was full of where to go which we couldn’t complete and have to return to continue. Thanks to all of you who made our stay comfortable.
Response from Property: Dear guests, thank you for choosing to stay at Sheraton Qingyuan Lion Lake Hotel and for your high recognition and praise of the hotel. Thank you again for your recognition and appreciation of our staff's service, look forward to your visit again. Room Director Shao Jian
Hifi man
Deluxe Garden-view Double Room
Stayed in Dis 2023
Family
22 review
4.7/5
Amazing
Posted on 25 Dis 2023
What a nice hotel in mainland China, Really excellent.
Response from Property: Dear guests, thank you for choosing to stay at Sheraton Qingyuan Lion Lake Hotel and for your high recognition and praise of the hotel. Thank you again for your kind comments and look forward to your coming again. Director of Rooms Shao Jian
Guest User
Deluxe Garden-view Double Room
Stayed in Jan 2024
Couples
19 review
5.0/5
Outstanding
Posted on 9 Jan 2024
good service attitude and environment
Response from Property: Dear Guest, thank you for choosing to stay at Sheraton Qingyuan Lion Lake Resort. Thank you for your praise of the hotel's service and environment. We look forward to see you again.
Guest User
Deluxe Suite
Stayed in Ogo 2022
Family
4 review
4.5/5
Great
Posted on 12 Ogo 2022
Among the many memories of the hotel, I was most impressed by him who showed us around the hotel with a golf cart on the first day. The sunset was beautiful, and it remained the most beautiful memory of this trip. It was inconvenient because there were quite a few facilities that were not operated, but everything was understood because he gave me good memories on the first day. thank you, anson👍
Response from Property: Dear guest, Thank you for choosing to stay with us.To give our guest warm service and lovely environment is what we need to do, hope to see you again in our hotel and wish you all the best. -Director of Rooms : Anson Shao
Ash & Meds
Premier Lake-view Double Room
Stayed in Jun 2022
Family
10 review
3.5/5
Posted on 5 Jun 2022
Our stay at the Sheraton Lion Lake Hotel can be summarised in one word, disappointing. I believe this was/has the potential to be a lovely hotel to visit. The hotel and its grounds are massive, however, most areas are closed and there is a general feeling of abandonment. Fountains and water features are empty, shops closed, grass is overgrown and facilities a little dated and tired. The indoor pool and one of the restaurants were closed and the outdoor pool was not very clean. What it did have was excellent customer service, the Moroccan theme was very cool and the rooms overlooking the lake were clean and had a lovely balcony. Overall, not worth the money. If you are looking for a base to sight-see Qingyuan, there are much cheaper hotels around and if you are wanting to enjoy a staycation this will be a disappointment.
Response from Property: Dear guest, thanks for writing such a long comments (169 words) to give us detail experience with pictures. we will follow up immediately. To give our guest warm service and lovely environment is what we need to do, hope to see you again in our property and wish you all the best. - Director of Rooms : Anson Shao
Blondie_in_China
Signature Suite
Stayed in Apr 2022
Couples
2 review
4.5/5
Great
Posted on 6 Apr 2022
Lovely stay at Sheraton. Second time visiting, decided to book the signature suite and it really didn’t disappoint. Amazing room and views of the lake. Staff was very helpful and friendly. Will come back again.
Response from Property: Dear customer, thanks for choosing our property again. It's great to see your kindly comments and lovely pictures. Hope to see you again in the near future. Have a nice day! - Resident Manager: Jay Zhou
Guest User
Premier Room - Garden-View (2 beds)
Stayed in Ogo 2022
Family
1 review
4.2/5
Very Good
Posted on 4 Sep 2022
Huge hotel, outdated but still in good condition. Great for families BUT the indoor playground really needed a deep clean, the pool water was full of bugs on a Sat.afternoon (better next morning)and the water in the indoor pool way too cold.Outdoor playground was great, rooms very nice though smelling heavily of damp. Breakfast was fantastic!Staff were helpful wherever we went. I would not recommend the Chinese restaurant or the buffet-do yourself a favour and drive 10min down the main road to a countryside restaurant,where you can eat massive portions of delicious ribs, roast chicken,tofu,veg,etc.Generally,we had a nice stay and would come again but the things I mentioned above really need to be taken care of.
Response from Property: Dear guest, thanks for writing such a long comments to give us detail experience. we will follow up immediately. To give our guest warm service and lovely environment is what we need to do, hope to see you again in our property and wish you all the best. - Director of Rooms : Anson Shao
love1-1
Deluxe Lake View Twin Room
Stayed in Jan 2023
Business travelers
113 review
5.0/5
Outstanding
Posted on 17 Feb 2023
Thanksgiving thanks thanks thank thanks thank thanks
Response from Property: 尊敬的客人,您好!感謝您選擇入住本酒店並給了滿分好評!謝謝您對酒店的支持和認可,期待再次回來,祝您萬事順意!房務總監邵鍵
danaehatzi
Deluxe Garden-view Double Room
Stayed in Jan 2022
Couples
2 review
4.2/5
Very Good
Posted on 19 Apr 2022
Overall a good experience during Chinese New Year. Went a few days before the official start of the holiday season so it was less crowded. Got upgraded to the lake view room and were given a 200 RMB off coupon each for the spa ( make sure to ask for any special guest discounts at the reception). The spa experience was nice, a bit pricey but well up to Sheraton’s standards. Dine in service was a bit disappointing and very expensive however the breakfast was good with plenty of choices. The resort is huge, you can walk or rent a cute bicycle to explore it for an hour. There are some boats you can also rent to go on the lake. Everything is extra. Far away from the main attractions (mainly the bridges) but you can hire a car for about 80 RMB.
Response from Property: Dear guest, thanks for writing such a long comments (143 characters) to give us detail experience with pictures. To give our guest warm service and lovely environment is what we need to do, hope to see you again in our property and wish you all the best. - Resident Manager: Jay Zhou
Anthony Pandaway
Deluxe Garden View Twin Room
Stayed in Jul 2022
Family
41 review
5.0/5
Outstanding
Posted on 4 Ogo 2022
Amazing place, Amazing stuff! My kids join to stay there ! It's very charming hotels. But there is no way to charge EV cars (only tesla)
Response from Property: Dear guest, Thank you for choosing to stay at our hotel and sharing your experience with us. Thank you very much for your advice, we will follow up immediately. To give our guest warm service and lovely environment is what we need to do, hope to see you again in our property and wish you all the best. - Director of Rooms : Anson Shao