Chimelong Giraffe Castle
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1 room, 2 adults, 0 children
All properties in Qingyuan
Chimelong Giraffe Castle
Opened in 2025
2026 Asia 100 - Family Hotels
No. 1 Changlong Avenue, Qingcheng District, Qingyuan, Guangdong, China
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We Price Match
Last booked 31 mins ago on our site
China travel essentials
Easy to reach
Most card payments accepted
Lots to do
Newly opened
Free parkingShow more
Amenities
Hot Spring
Fitness Room
Public parkingFree
Car Charging Facilities
4 Restaurants
Meeting Room
Multi-Function Room
Children's Playground
All amenities
Property Description
Giraffe Castle is the first immersive and family-style hotel. The joyful African reception band and the warm welcome ceremony by the giraffe chief will immerse you in a new and memorable experience, when you step into the hotel. Giraffe Castle is located in Chimelong Resort Qingyuan, which is a new Giraffe theme hotel created by Chimelong. The hotel is a comprehensive forest themed resort that integrates different functions which include leisure, vacation, banquet, hot spring therapy, family entertainment, business travel and conferences.Giraffe Castle has a total of 1,258 guest rooms, with 5 design styles (zebra, giraffe, rooster, business, castle) and 9 types.
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9.3/10
Good good good Good good good Good good good Good good good Good good good Good good good
All 2,857 reviews
Surroundings
Airport: Guangzhou Baiyun International Airport
(46.2 km)
Train: Yinzhan Railway Station
(7.5 km)
Train: Longtangzhen Railway Station
(13.9 km)
Landmarks: Qingyuan Chimelong Resort
(270m)
Landmarks: Chimelong Hot Spring
(420m)
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Overview
Rooms
Guest Reviews
Services & Amenities
Policies
34
Hot Spring Suite With Courtyard
1 King bed
180m² | Floor: 1
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
TV
Check Availability
12
Deer Theme Double Bed Room
1 King bed
38m² | Floor: 6-13
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
TV
Check Availability
25
Chieftain Twin Room
2 Double bed
38m² | Floor: 13,15-16
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
TV
Check Availability
11
Castle Suite
1 King bed and 2 Double bed and 1 Bunk bed or 2 King bed
83m² | Floor: 16
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
TV
Check Availability
18
Deer Theme Family Room
1 King bed and 1 Bunk bed
38m² | Floor: 2-3,5-13
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
TV
Check Availability
22
Chief Double Bed Room
1 King bed
38m² | Floor: 13,15-16
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
TV
Check Availability
16
Zebra Twin Room
2 Double bed
38m² | Floor: 3,5-6
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
TV
Check Availability
23
Deer Theme Suite
1 King bed
83m² | Floor: 6-13,15-16
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
TV
Check Availability
12
Hot Spring Room With Courtyard
1 King bed
60-85m² | Floor: 1
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
TV
Check Availability
9
Deer Theme Twin Bed Room
2 Double bed
38m² | Floor: 6-13
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
TV
Check Availability
16
Zebra Double Bed Room
1 King bed
38m² | Floor: 3,5-6
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
TV
Check Availability
5
Family Room
1 King bed and 1 Single bed
38m² | Floor: 13,15-16
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
TV
Check Availability
24
Guestroom
1 King bed
37m² | Floor: 2-3,5-13
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
TV
Check Availability
Hide Room Types
Guest Reviews
9.3/10
Very Good
2,857 reviews
89 guests in a row gave their stay a positive rating.
- Cleanliness9.4
- Amenities9.2
- Location9.4
- Service9.1
Average for similar properties in Qingyuan
Review summary
Powered by AI
Room and Facilities: Rooms are spacious, clean, and feature giraffe-themed decor, making them particularly appealing to families. Child-friendly amenities such as bunk beds, child-sized basins, and playful room designs are available, enhancing the family experience.(based on 431 reviews)
Lizi_Chestnut
October 28, 2025
房間設計獨特，貼合長頸鹿森林主題，整潔👍
場內不同崗位員工代人接物殷勤周到，貼心💕
園內軟硬件，動物展出、動物活動環境、豐容，解説，人和動物間互動都排在前列位置，一貫長隆優勢🤝
合適不同人參觀✌️💕
建議來園最好安排三天二晚，才可比較仔細體驗完整
🦁🐯🐻🐺🐵🦓🫎🐴🐢🐍🐎🦌🦙🦥🦘🐘🦛🦒🐐🦧🦔🦅🦉🦜🦤🦢🦩🦚🦃
🎢🎡🎠🎪
✌️✌️✌️
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Fanjufenzi
October 14, 2025
酒店非常雄偉，由於是國際知名集團，每年接客量巨大，這座新的長頸鹿酒店都考量進去了。首先停車位，國慶假期是最爆滿的，地下停車場必定滿負荷，所以在旁邊一大塊空地設定了兩個偌大的停車場，專門有電瓶車接送。另外就是足夠的服務員，分工明確，微笑耐心服務，有求必應[強]走道非常乾淨，各式餐廳供你選擇，🈶直達森林王國＋温泉世界通道，户外還有一條通道免費看長頸鹿🦒和斑馬🦓，動物裝扮者＋小丑🤡時不時遊街搞氣氛，房間都是動物主題，深得小朋友喜愛！
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_WeChat419219****
November 18, 2025
這次寶寶生日還是選擇了二刷清遠 雖然這次遇到了秋遊大隊人很多 但遊客有專門通道還是很友好的 酒店衞生環境都很乾凈 工作人員服務態度也特別好 特別喜歡巡遊的氛圍感 npc互動性很高 體驗感滿滿！沖就完了！
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Weisuanqipaoshui
November 18, 2025
第一次來請遠長隆，選擇的是一晚包含早餐的套餐，當天很早就到酒店了，沒想到酒店提前讓我們辦理入住（原本14:00提早至09:00）
酒店到園區有專屬通道，非常快速!
園區有很多大大小小的表演，還有動物跟遊樂器材，單純一天的話根本玩不完!好險我門安排了兩天才能夠遊刃有餘!
其中我們最喜歡的是獅王摩天輪、長頸鹿區域、小火車這些都很有特點!
能夠錯峯出行怎麼樣玩都覺得很舒服!
下次希望能夠去嘗試下温泉區域（這次的套票沒有包含温泉有點可惜）
稍有不足:
1.新的房間裝潢好還是會有點異味，和工作人員反應後，有拿空氣凈化器到我們房間。不無小補。
2.長隆的早餐選擇十分多樣化（但是很多都是偏澱粉碳水化合物居多），希望能多增加一些肉類! 唯有此兩個小小建議，其他都很滿意!
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Yigeheikuijia
November 19, 2025
房間乾淨整潔，設計合理完全照顧了成人和孩子們的需求，園區內各項設施完備，玩樂項目齊全，餐飲休息，母嬰室一應俱全，酒店客服人員熱情周到，自助餐品類豐富，味道鮮美。温泉設定温馨。
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Hailunnuonuonuo
November 18, 2025
酒店的房間很寬敞，乾淨整潔沒得説，重點是房間有好多長頸鹿元素，從壁紙到小擺件，連孩子的拖鞋都是長頸鹿造型的。童趣感拉滿了，床上用品也很舒適，房間很隔音，去森林王國玩了一整天回來睡得也很安心。
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catneine
November 10, 2025
小週末選擇帶娃來清遠長隆森林王國，入住了長頸鹿城堡酒店，我們住的是斑馬雙床房，還有兩天的門票➕早餐，住客的話早上還可以提前入園，錯峯遊玩，這點不錯。森林王國的動物們都很可愛，去過了番禺的長隆，清遠長隆的和動物互動性很高，小朋友很喜歡。還有巡遊和演員們互動，很開心的兩天一夜，下次還來～
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M297441****
November 10, 2025
帶着3歲的孩子來到清遠長隆玩，孩子太開心了。酒店房間很乾凈整潔，房間各種貼心服務很小童友好，小童拖鞋、小童鞋刷、小童杯子（甚至還有水杯消毒櫃！！！）、小童踩高凳，升級房提供的上下鋪孩子也太喜歡了，主動要求午覺睡上鋪，晚覺睡下鋪，給媽媽大大的解放了一晚上，等孩子大點還來玩～
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Services & Amenities
Most popular amenities
Hot Spring
Additional charge
Fitness Room
Public parking
Free
Car Charging Facilities
Off-site
4 Restaurants
Meeting Room
Multi-Function Room
Children's Playground
Additional charge
24-Hour Front Desk
Wi-Fi in Public Areas
Luggage Storage
Hot Spring
Fitness Room
4 Restaurants
Meeting Room
Multi-Function Room
Children's Playground
4 Restaurants
城堡餐厅
Style: Buffet
Cuisine: Cantonese
Open for: Breakfast, Dinner
Business hours: [Mon - Sun] 07:00-10:00, 17:30-21:00
森林美食街
Style: A la carte
Cuisine: Cantonese
Open for: Breakfast, Lunch, Dinner
Business hours: [Mon - Sun] 08:00-21:00
森吧
Style: A la carte
Business hours: [Mon - Sun] 10:00-22:00
泉畔餐吧
Style: A la carte
Cuisine: Thai
Open for: Lunch, Dinner
Ambience: Romantic
Business hours: [Mon - Sun] 14:00-22:00
More Amenities
Internet
Wi-Fi in Public Areas
Parking
Public (not only for guests) is available On-site parking. Reservation not needed.
Public parking
Free
Car charging facilities
Off-site
Front desk services
24-Hour Front Desk
Concierge Service
Luggage Storage
Food & drink
Lobby Bar
Health & wellness
Hot Spring
Additional charge
Fitness Room
Public areas
No Smoking in Public Areas
Shopping Mall
Elevator
Facilities for children
Children's Playground
Additional charge
Children's Bathrobe
Children's Slippers
Kids' Toothbrush
Business services
Multi-Function Room
Meeting Room
Wedding Service
Safety & security
Access Control System
Smoke Detector
Fire Extinguisher
Security Personnel
Property Policies
Check-in and Check-out Times
Check-in: after 15:00
Check-out: Before 12:00
Front desk hours: 24/7
Guests Accepted
Guests from all countries/regions are welcome at this property
Child policies
Children of all ages are welcome at this property.
Children between 4 and 17 years old can stay for free if no extra bed is needed.
Cots and Extra Beds
For all room types, cots and extra beds can be added.
Fees for extra beds and cribs are not included in the total and must be paid at the hotel.
| Age | Fee |
|---|---|
Children 3 years old and under | CNY 200.00 (approx. AU$43.27) per person per night Extra cot: Free |
Children 4 years old and over | CNY 200.00 (approx. AU$43.27) per person per night |
Breakfast
CuisineWestern, Chinese
StyleBuffet
Opening hours[Mon - Sun] 07:00-10:00 Open
| Height | Fee |
|---|---|
Children under 1m in height | Free |
Children between 1–1.5m in height | CNY 58.00 (approx. AU$12.55) per person |
Children over 1.5m in height | CNY 98.00 (approx. AU$21.21) per person |
Adult | Buffet:CNY 98.00 (approx. AU$21.21) per person |
Additional breakfast fees are not included in the total and need to be paid at the property.
Deposit Policy
DepositNo deposit required by the property
Pets
Pets are not allowed
Service animals
Service animals are allowed on request
Age Requirements
The main guest checking in must be at least 18 years old
Paying at the hotel
Property Description
- Opened: 2025
- Number of Rooms: 1253
Phone:+86-763-3888888
Giraffe Castle is the first immersive and family-style hotel. The joyful African reception band and the warm welcome ceremony by the giraffe chief will immerse you in a new and memorable experience, when you step into the hotel. Giraffe Castle is located in Chimelong Resort Qingyuan, which is a new Giraffe theme hotel created by Chimelong. The hotel is a comprehensive forest themed resort that integrates different functions which include leisure, vacation, banquet, hot spring therapy, family entertainment, business travel and conferences.Giraffe Castle has a total of 1,258 guest rooms, with 5 design styles (zebra, giraffe, rooster, business, castle) and 9 types.
Frequently Asked Questions
What are the check-in and check-out times at Chimelong Giraffe Castle?
Check-in at Chimelong Giraffe Castle is from 15:00 and check-out is by 12:00.What are the check-in and check-out times at Chimelong Giraffe Castle?
Does Chimelong Giraffe Castle have a swimming pool?
No, Chimelong Giraffe Castle doesn't have a pool.Does Chimelong Giraffe Castle have a swimming pool?
Are pets allowed at Chimelong Giraffe Castle?
No, pets are not allowed at Chimelong Giraffe Castle.Are pets allowed at Chimelong Giraffe Castle?
Does Chimelong Giraffe Castle provide breakfast?
Yes, guests at Chimelong Giraffe Castle can enjoy breakfast during their stay. Breakfast option(s): Western, Chinese. Does Chimelong Giraffe Castle provide breakfast?
How much does it cost to stay at Chimelong Giraffe Castle?
Prices at Chimelong Giraffe Castle may change depending on dates, hotel policy, and other factors. Enter your travel dates to see the latest prices.How much does it cost to stay at Chimelong Giraffe Castle?
Which airport is closest to Chimelong Giraffe Castle?
The nearest airport is Guangzhou Baiyun International Airport, just about 1 hour 3 mins from hotel by car (46.2 km) away.Which airport is closest to Chimelong Giraffe Castle?
What is the cancellation policy for Chimelong Giraffe Castle?
The cancellation policy for Chimelong Giraffe Castle depends on the room type and booking terms.What is the cancellation policy for Chimelong Giraffe Castle?
About This Property
| Nearest Airport | Baiyun Intl. Airport |
|---|---|
| Distance to Airport | 51.9KM |
| Nearest Train Station | Yinzhan Railway Station |
| Distance to Train Station | 7.49KM |
| Average Price From | AUD343 |
| Hotel Star Rating | 5 |