Chimelong Giraffe Castle
1 night
Rooms and Guests
1 room, 2 adults, 0 children
All Properties in Qingyuan

Chimelong Giraffe Castle

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No.5 of Family Hotels in Qingyuan
Chimelong Tourist Resort Area, Changlong Road, Qingcheng District, Qingyuan, 511500 Guangdong, P.R. China, Qingcheng District, Qingyuan, Guangdong, China
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Giraffe Castle is the first immersive and family-style hotel. The joyful African reception band and the warm welcome ceremony by the giraffe chief will immerse you in a new and memorable experience, when you step into the hotel. Giraffe Castle is located in Chimelong Resort Qingyuan, which is a new Giraffe theme hotel created by Chimelong. The hotel is a comprehensive forest themed resort that integrates different functions which include leisure, vacation, banquet, hot spring therapy, family entertainment, business travel and conferences. Giraffe Castle has a total of 1,258 guest rooms, with 5 design styles (zebra, giraffe, rooster, business, castle) and 9 types.Show More
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hotel overview picture
Last booked 15 mins ago on our site
China travel essentials
Varied breakfast
Cozy rooms
Easy to reach
Most card payments accepted
Free parking
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Amenities
Fitness Room
Public parkingFree
Car Charging Facilities
6 Restaurants
Meeting Room
Multi-Function Room
24-Hour Front Desk
Wi-Fi in Public Areas
All Amenities
Property Description
Giraffe Castle is the first immersive and family-style hotel. The joyful African reception band and the warm welcome ceremony by the giraffe chief will immerse you in a new and memorable experience, when you step into the hotel. Giraffe Castle is located in Chimelong Resort Qingyuan, which is a new Giraffe theme hotel created by Chimelong. The hotel is a comprehensive forest themed resort that integrates different functions which include leisure, vacation, banquet, hot spring therapy, family entertainment, business travel and conferences. Giraffe Castle has a total of 1,258 guest rooms, with 5 design styles (zebra, giraffe, rooster, business, castle) and 9 types.
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4.5/5
Good
Cleanliness4.6
Amenities4.4
Location4.5
Service4.4
All 421 Reviews
Surroundings
Airport: Guangzhou Baiyun International Airport
(51.3 km)
Train: Yinzhan Railway Station
(7.6 km)
Train: Longtangzhen Railway Station
(14.0 km)
Landmarks: Qingyuan Chimelong Resort
(260m)
Landmarks: Qingyuan Chimelong Forest Kingdom
(260m)
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Rooms

Guest Reviews

Services & Amenities

Policies

Hot Spring Room (Double Bed)

Hot Spring Room (Double Bed)

1 King bed
38m² | Floor: 1
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
TV
Room Details
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Deer Theme Double Bed Room
5

Deer Theme Double Bed Room

1 King bed
38m² | Floor: 6-13
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
TV
Room Details
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Guestroom (2 Beds)
26

Guestroom (2 Beds)

2 Double bed
38m² | Floor: 13,15-16
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
TV
Room Details
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Castle Suite
4

Castle Suite

1 King bed and 1 Single bed
83m² | Floor: 16
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
TV
Room Details
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Hot Spring Family Room

Hot Spring Family Room

1 King bed and 1 Single bed
38m² | Floor: 1
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
TV
Room Details
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Deer Theme Family Room
7

Deer Theme Family Room

1 King bed and 1 Single bed
38m² | Floor: 2-3,5-13
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
TV
Room Details
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Guestroom (Double Bed)
8

Guestroom (Double Bed)

1 King bed
38m² | Floor: 13,15-16
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
TV
Room Details
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Hot Spring Room (2 Beds)

Hot Spring Room (2 Beds)

2 Double bed
38m² | Floor: 1
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
TV
Room Details
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Zebra Twin Room
6

Zebra Twin Room

2 Double bed
38m² | Floor: 1,3,5-6
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
TV
Room Details
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Suite
25

Suite

1 King bed
83m² | Floor: 6-13,15-16
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
TV
Room Details
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Deer Theme Twin Bed Room
4

Deer Theme Twin Bed Room

2 Double bed
38m² | Floor: 6-13
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
TV
Room Details
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Zebra Double Bed Room
6

Zebra Double Bed Room

1 King bed
38m² | Floor: 1-3,5-6
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
TV
Room Details
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Family Room

Family Room

1 King bed and 1 Single bed
38m² | Floor: 13,15-16
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
TV
Room Details
Check Availability
Guestroom
7

Guestroom

1 King bed
37m² | Floor: 2-3,5-13
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
TV
Room Details
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Guest Reviews

4.5/5
Good
421 reviews
Verified Reviews
  • Cleanliness4.6
  • Amenities4.4
  • Location4.5
  • Service4.4
Average for similar properties in Qingyuan
Most Mentioned
C‍H‍O‍R‍ ‍Y‍I‍N
March 31, 2025
They have upgraded me to family room!!! So happy. Breakfast has very big variety of choice. Thanks Chimelong Giraffe Hotel. Keep it up.
狄‍先‍生
March 24, 2025
Far. Only two restaurants. Long queue upon check in. But it’s clean and new
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
March 16, 2025
Absolutely loved our stay here! The staff went above and beyond to make our family feel welcome, the rooms were spotless and comfy, and the kids had a wonderful time in the playhouse. Can’t wait to come back!
D‍o‍ ‍度
March 20, 2025
The hotel is very new and beautiful, and is still in trial operation. Basic facilities such as restaurants and fitness rooms are already open; some facilities such as hot spring hotels and swimming pools are not yet in operation! I stayed for 4 nights and requested a quiet room. Unfortunately, I was woken up early in the morning by three construction vehicles and the sound of road chiseling downstairs on the first day. Fortunately, the front desk staff actively assisted in changing rooms. Great! Entering the resort is like being in a real forest! Most of the facilities in the Forest Kingdom are complete, the environment is spacious and beautiful, and there are many kinds of animals. It may be newly opened. Compared with Chimelong in Zhuhai and Panyu, there are not many people, so you can have fun! The so-called animal migration is nothing more than the staff leading the animals to run like herding sheep! Hahaha! The travel behavior of some domestic tourists is disgusting! Smoking in the sightseeing train, banging on the glass to wake up the animals so as to take pictures... these uncivilized behaviors are still common!
Original TextTranslation provided by Google
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
March 10, 2025
The hotel has good hardware configuration, the service staff is warm and friendly, and the breakfast is rich and delicious. I deliberately chose to travel on Sunday and Monday to avoid peak hours. The whole tour process was also very pleasant and happy. The close mode between people, animals and nature is natural and safe. I look forward to coming again after its large self-driving car is opened!
Original TextTranslation provided by Google
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
March 29, 2025
I brought my child to Chimelong for his birthday. It was a good experience on a weekday. The hotel facilities are very new and clean, the room is very warm and comfortable, the staff is very enthusiastic, and the housekeeper Jie Li added us on WeChat in advance to provide us with thoughtful service at any time. There are many types and numbers of animals in the park, and the animals are all working actively^o^. The children are reluctant to leave after playing.
Original TextTranslation provided by Google
S‍h‍i‍w‍a‍b‍e‍n‍g‍e‍m‍i‍n‍g‍d‍e‍s‍i‍m‍a‍t‍a‍n
March 24, 2025
This is the third Chimelong hotel I've stayed at. Compared with the ones in Guangzhou and Zhuhai, the facilities in Qingyuan are not as mature, but the experience of off-peak travel is also very good. I hope it will be better after it is improved. There is no heavy smell of paint as those online reviews say, at least I didn't smell it in the room I stayed in, and I didn't see Qingyuan chickens, haha, but there are some green-headed ducks. I feel that the current facilities are suitable for young children. There are also water projects in summer. The whole park environment is very clean. I hope the mobile games in the park will open earlier. I look forward to the changes next time.
Original TextTranslation provided by Google
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
February 24, 2025
Facilities: The hotel's facilities are quite complete! Hygiene: Because it is newly opened, the whole hygiene looks very clean and comfortable! Environment: The environment is not bad, the closed-type baby walk is in the mountains, so the air is also very good! Service: When checking in, the hotel also helped to upgrade the room. After checking in, the hotel's Zhiyin housekeeper gave the phone number and added WeChat for one-to-one housekeeper service. This work is still great! They also helped to arrange for welcome fruits to be delivered to the room. If there are any questions, they are almost answered at any time, so thank you very much, and they also gave children small gifts! The staff are very enthusiastic, especially the hotel's playground, which has staff in every corner. Parents can be said to be completely free of their hands in it. The facilities in the playground are larger than expected. As a frequent visitor to the big park in Chimelong, I express my praise! Although the zoo is not particularly large, it has everything and the environment is particularly comfortable!
Original TextTranslation provided by Google
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
April 1, 2025
The children love the bunk bed in their favorite room. Hygienic👍, comfortable environment, and very good service attitude! Especially the next morning, we took another small train with not many people. There were many animals and they were active in the early morning. We could shoot and watch "freely" in the carriage, and we could see animals on both sides [strong][rose] Children can play the projects they want to play without queuing up. They live in the castle hotel👍 and receive the legendary picture book of the forest kingdom animals when they enter the park early in the morning. Checking in at the "Deer Castle Secrets" in the park also added fun to us young and old and left us with beautiful memories. In addition, the breakfast in the castle is so rich. My favorite crispy croissant is really five-star level. The service attitude of the park and castle staff is very good. The housekeeper Zhiyin sent us messages in time to remind us about the park. Thank you [rose][bow][bow]
Original TextTranslation provided by Google

Services & Amenities

Fitness Room
6 Restaurants
Meeting Room
Multi-Function Room
6 Restaurants
城堡餐厅
Style: Buffet
Cuisine: Cantonese
Open for: Breakfast, Lunch, Dinner
Business hours: [Mon - Sun] 07:00-11:00, 11:30-14:00, 17:00-21:00
森林美食街
Style: A la carte
Cuisine: Cantonese
Open for: Breakfast, Lunch, Dinner
Business hours: [Mon - Sun] 08:00-21:00
酋长酒廊
Open for: Breakfast, Lunch, Afternoon tea, Cocktails
Business hours: [Mon - Sun] 08:00-11:00, 17:00-19:00
室内水吧
Style: A la carte
Business hours: [Mon - Sun] 09:00-23:30
森吧
Style: A la carte
Open for: Afternoon tea, Cocktails
Business hours: [Mon - Sun] 10:00-22:00
泉畔餐吧
Style: A la carte
Cuisine: Thai
Open for: Breakfast, Lunch, Dinner
Ambience: Romantic
Business hours: [Mon - Sun] 07:30-10:30, 11:30-15:00, 17:30-23:59
More Amenities
Internet
Parking
Public (not only for guests) is available On-site parking. Reservation not needed.
Business Services
Front Desk Services
Food & Drink
Public Areas
Health & Wellness
Facilities for Children
Safety & Security

Property Policies

Check-in and Check-out Times
Check-in: After 15:00
Check-out: Before 12:00

Front desk hours: 24/7

Guests Accepted
Guests from all countries/regions are welcome at this property

Child Policies
Children of all ages are welcome at this property.
Children between 0 and 17 years old can stay for free if no extra bed is needed.

Cots and Extra Beds
For all room types, extra beds can be added. Cot policies vary according to room type. Please refer to the relevant room type policy.
Fees for extra beds and cribs are not included in the total and must be paid at the hotel.
AgeFee
Children 2 years old and under
Contact hotel
Children 3 years old and over
CNY 200.00 (approx. NZD 47.95) per person per night

Breakfast
TypeWestern, Chinese
StyleBuffet
Opening hours[Mon - Sun] 07:00-10:00 Open
HeightFee
Children under 1m in height
Free
Children between 1–1.5m in height
CNY 68.00 (approx. NZD 16.31) per person
Children over 1.5m in height
CNY 128.00 (approx. NZD 30.69) per person
Adult
Buffet:CNY 128.00 (approx. NZD 30.69) per person
Additional breakfast fees are not included in the total and need to be paid at the property.

Deposit Policy
DepositNo deposit required by the property

Pets
Pets are not allowed

Service Animals
Service animals are allowed

Age Requirements
The main guest checking in must be at least 18 years old.

Paying at the Hotel

Property Description

  • Opened: 2025
  • Number of Rooms: 1173
Giraffe Castle is the first immersive and family-style hotel. The joyful African reception band and the warm welcome ceremony by the giraffe chief will immerse you in a new and memorable experience, when you step into the hotel. Giraffe Castle is located in Chimelong Resort Qingyuan, which is a new Giraffe theme hotel created by Chimelong. The hotel is a comprehensive forest themed resort that integrates different functions which include leisure, vacation, banquet, hot spring therapy, family entertainment, business travel and conferences. Giraffe Castle has a total of 1,258 guest rooms, with 5 design styles (zebra, giraffe, rooster, business, castle) and 9 types.

Frequently Asked Questions

What are the check-in and check-out times at Chimelong Giraffe Castle?

The check-in time at Chimelong Giraffe Castle is 15:00 and the check-out time is 12:00.

Does Chimelong Giraffe Castle have a swimming pool?

No, Chimelong Giraffe Castle doesn't have a pool.

Are pets allowed at Chimelong Giraffe Castle?

Unfortunately, pets are not allowed at Chimelong Giraffe Castle.

Does Chimelong Giraffe Castle provide breakfast?

Yes, guests at Chimelong Giraffe Castle can enjoy breakfast during their stay. Breakfast option(s): Western, Chinese.

How much does it cost to stay at Chimelong Giraffe Castle?

Prices at Chimelong Giraffe Castle are subject to change according to dates, hotel policy, and other factors. To view prices, please search for the dates you wish to stay at the hotel.

Which airport is closest to Chimelong Giraffe Castle?

Guangzhou Baiyun International Airport is the closest airport to Chimelong Giraffe Castle, and it is about 51 mins from hotel by car (51.3 km).

What is the cancellation policy for Chimelong Giraffe Castle?

The cancellation policy for Chimelong Giraffe Castle varies depending on the type of room and booking conditions.

About This Property

Nearest AirportBaiyun Intl. Airport
Distance to Airport51.9KM
Nearest Train StationLongtangzhen Railway Station
Distance to Train Station14KM
Average Price FromNZD417
Hotel Star Rating5