ImFrancyJ
September 7, 2021
The first time I checked in was in mid-August. A man helped me check in. After checking in, I felt that everything was OK, and I really wrote a good review. Check in again at 21:50 on August 28th and check out on August 29th. Check-in this time is for girls, small. I just asked a few questions, is your attitude so arrogant? So impatient? He also said that you are just a member of Ctrip, and it has nothing to do with our city convenience. That is your business. As an employee of the hotel, you also represent the convenience of the city, can you reply to the guest's information like this? In my opinion, I can ignore others, but you are really rude, so I won't write your name here. Later, Ctrip's customer service helped me solve my problem, thank you Ctrip customer service. It was nearly 1 am that night. When I came out of the shower, I found that my left arm and left thigh had deep tingling pains on three sides. Later, I found out that it was caused by the shower head. It is sharp, and if you accidentally touch it, you will scrape your own flesh, but fortunately, it is not scraped deeply. I'm used to taking a shower with a shower, but I really didn't expect the hotel to not replace such a sharp shower head. I live in 415, standard double. Everyone pays attention. The next day I checked out and said this, but the front desk staff ignored it, and this matter was over. My photo was taken 1 day later and the scratches have faded a bit. I forgot to take a picture of the shower head, it's a real thing. Remember to check the facilities in the room when you check in.
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