Guest User
May 3, 2024
dirty! chaos! Difference! Management chaos!
Room hygiene: (Purely the opinions of the nine of us, please forgive me if I offend you) The room is old, this is just the appearance, it doesn't matter if the inside is clean and hygienic. But many of the facilities in the first room he took us to were moldy and we couldn't live in it. The housekeeper showed us the other two rooms. They were slightly better than the first one, but they were still very good. Dirty and old. If dirt is a subjective issue, it is understandable that everyone has different tolerance for dirt, but the smell is really unbearable. Don't want to touch their stuff. After looking at three rooms, we asked to change rooms again, and then we were finally taken to a room that was said to be a bit demanding. The landlord also said that he lived nearby. We were not allowed to go to the back garden after 10 pm, and we were not allowed to make too much noise to disturb the landlord. We thought it didn't matter if it was clean. After all, we had planned a lot of itineraries and planned to spend only two or three hours in the villa, and the rest would be to sleep and rest.
The rooms we changed this time were slightly cleaner, except for the pillows in a few rooms that were moldy. We originally planned to play a game and hit people with pillows as punishment, so a friend happened to open the pillows and take a look, and found mold! ! We brought a 4-piece set of disposable bed sheets, so we can make do with it. But I was really impressed by the musty smell of smelly socks at the top of the stairs from the first floor to the second floor. Everyone had to smell it every time they went up and down the stairs. I still don't understand where the musty smell comes from. I'm a little tired writing this, so I'll talk about the results first, and I ended up staying in this room.
Service: The service butler is okay and responds to requests, but the implementation is not in place. They helped us with the soaking pool and singing karaoke, but the wifi is really a bad review! There is no network or signal for mobile phones in the entire room. This has nothing to do with the room, I understand. But the wifi can't connect to the Internet. Who can bear this? In a house without internet, the wifi is broken. When it is broken, he promised to help us fix it. He said that someone would come to fix it in a while. After a while, it was time for us to have it the next day. I haven’t seen the so-called person yet, but it’s said that the landlord owes the Internet fee and has already notified her to pay. Hey, what's the matter? I waited all night but didn't pay. What can you do? We don’t waste time either, because we still need to cherish our time playing board games, so we don’t want to pursue it too much.
Management: Why is it said that the housekeeper is in a mess? Because when choosing a room, the villa has several areas, so when we changed rooms above, we did not all go together. Several friends wanted to see if other villas were better. Yes, if you can, just cancel it and just pick it up on the spot. My friend actually found a villa just next door. It was very clean and the facilities were relatively new. Later, we discussed it and asked them first if they were from the same company. If it was possible, just switch. If not, we would see if we could return it. Although I didn’t have any hope of canceling, Ctrip said that I couldn’t cancel after all. Hey, guess what, it's really the same family at first. That's great! And the price is the same. But because the butler is a different person. So I asked my friend to confirm first whether it was the same company, but then I didn’t know what happened. After talking and talking, I finally heard the original words on the other end from my friend’s phone: I know whether it is the same company, I only know that you want to This, just give me 1900, it’s that simple. I don't care about anything else. If you want this, just give me 1,900. Finally we asked, and the clear answer given was that it was not a company, so we ended up staying in the building above. The dramatic scene came when we had to soak in the pool at night because there was no hot water. Guess what, a housekeeper came to help, the housekeeper who showed my friend the house in the morning. They are from the same company. He deliberately said no and gave us the worse rooms first, just like squeezing out toothpaste. If you tell me, I will give you a slightly better one. If you tell me again, I will take you to a cleaner one. My friend was so angry that he argued with him on the spot. Didn't you say that he wasn't from the same company? Aren't you the housekeeper who took us to see the villa we wanted to live in this morning? ? ?
We turned around and asked the housekeeper who took us in at the beginning. Didn't he say that there were no other rooms? Why didn't he give it to us when there was a good one? Why did he say it wasn't from your company? The reasons given are also a bit funny: You said you want clean and better ones. I have shown you two or three of them, but you are not satisfied with them. I don’t know what your so-called clean and good standards are! ! ! Alas~ I don’t want to write anymore, the more I write, the angrier I get!
Whoever of you likes to go, go! !
Last but not least, we ordered 4 days in advance for 1899 for a set. We ordered 1499 on the same day~ 1499~ 1499~ No refunds~ Even if we called Ctrip official~
Finally, let’s summarize our feelings: ugh~
No pictures, no pictures, because I didn’t want to take any pictures at the time, and I didn’t want to say how to pursue the case. I just want to spend a day or two happily. I personally don’t want to stay in the villa for a long time, so I don’t want to get entangled. After all, I organized the villa and found the villa. I am also very embarrassed! But on the way back, my friends asked me to write a negative review of the article, otherwise they would feel uncomfortable, so I responded to the request and coded it.
Pls: There are no hot springs in the Tangquan Villa Park. The hot spring water is in a small pool for you to put hot water. It is not a resort, but a park with a large collection of villas.
Original TextTranslation provided by Google