Four Seasons Yony Hotel

The environment is good, but it's a pity that I went too late and didn't see the night view. The service is also very good, it is worth recommending

I decided to travel to Jiuhua Mountain on May Day and stayed at Jiuhua Mountain Four Seasons Yongyi Hotel. The hotel environment is good and the service is good. Due to the tight schedule, I only had half a day to visit. The lady at the front desk enthusiastically recommended the attractions. After dinner, I returned to the room and found that the room card was used as the power card when I opened the door. It happened that the room attendant Miss Yang Xia was serving the night room. She professionally checked my information with the front desk and helped me open the door. I am very grateful for her service.

I have stayed in this hotel several times and the service has always been good, including the fruit and turndown service.

Although it is a five-star hotel, the environment is really average. The room is big enough, but the hygiene is very poor. When I was taking a shower, I found cigarette butts on the floor of the shower room. The towels were also torn and yellow, and the bathroom was leaking directly to the toilet. The soundproofing in the room was very poor, and the voices of people outside were clearly heard. The bed was also very hard, and I could smell the cigarettes in the pillow in the second half of the night. This hotel should be a hotel that cooperates with travel agencies. I don’t know if this is the reason why the service staff are very indifferent. I asked the front desk if the hotel staff could send the takeaway up, but they replied that it was not possible and I had to go down and get it myself. This is not the service level that the service staff of a five-star hotel should have. In short, the experience is very poor!

The service was very considerate. When we were still playing outside, Wang Jincheng had already contacted us. Knowing that we were a family of three, he also sent us a breakfast. The check-in experience was as good as always. Manager Wang also sent us mineral water and children's toothbrushes. The breakfast was also good, and I will choose it next time!

The front desk has good heating and cooling services, and the room environment is nice

The location is good, with mountains in the distance and water nearby, like a fairyland. The room is also very good. Of course, the hotel service is still the best. I will go there again next time!