Guest User
August 27, 2023
This is the first time I give a bad review to this hotel. The hotel staff is extremely unprofessional. The invoice that should be issued when checking out could not be issued because the computer was broken. As a guest, I understand this. After checking out, I contacted the front desk staff. The computer was repaired but not yet. The other party said that they were not there that day and needed to issue it the next day. The amount was wrong the next day and they needed to issue it again. The front desk staff said that they didn’t know how to do it. They are not gods and can’t know everything. As a guest, I really can’t accept this and I can’t understand such work ability. They also said that the hotel computer breaking down all the time has nothing to do with them. Does that have anything to do with us guests? The hotel room is also very poorly soundproofed. I asked the front desk to arrange a quiet room. The room was arranged at the end of the corridor, with a bar outside the window.
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