Hilton Qingdao Golden Beach

Hilton Qingdao Golden Beach Reviews

Hilton Qingdao Golden Beach

No. 1 Jialingjiang East Road, Qingdao, ChinaView Hotel Details
Hilton Qingdao Golden Beach
Hilton Qingdao Golden BeachHilton Qingdao Golden BeachHilton Qingdao Golden Beach
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Hilton Qingdao Golden Beach Guest Reviews

4.6/5
Very Good
3894 review
Verified reviews
Location4.7
Amenities4.6
Service4.7
Cleanliness4.7
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All Reviews(3894)
Positive reviews(3740)
Reviews with photos/video(1092)
Loved the beach(510)
Perfect for kids(410)
Close to beach(397)
Delicious breakfast(310)
Friendly front desk staff(236)
Great swimming pool(193)
Delicious buffet(134)
Has play area for children(129)
Negative reviews(146)
Guest User
KING PREMIUM ROOM
Stayed in Mar 2024
Solo travelers
35 review
4.5/5
Great
Posted on Mar 25, 2024
The hotel is spacious and nicely located near to the golden beach of Huangdao, however you have to cross a major road to reach that b ach area. The rooms furniture is a bit outdated but the room is in general comfortable and nice. The longe was closed in the winter time and even now in late March. Breakfast is divers and offers great choices. The hotel is worth the money and not overpriced.
Response from Property: dear guest, on behalf of the entire team we would like to thank you very much for you choosing to stay with us at the hilton qingdao golden beach. and also for sharing your stay experience. we appreciate for your feedback about the lounge and now it opens everyday. thanks for your recommendation for our hotel's location. best regards,
Guest User
TWIN GUEST ROOM
Stayed in Mar 2024
Business travelers
1 review
5.0/5
Outstanding
Posted on Mar 31, 2024
Concierge Servise is Excellent, very attentive, helped me to buy tickets to Weihai by train very quickly, also helped to find a taxi, very happy with their services. Particularly I would like to thanks Ron Ma, Tom Zhang and Andy Lin
Response from Property: Dear Guest, Thank you for taking the time to share your feedback on your recent stay at Hilton Qingdao Golden Beach. We are glad that you are satisfied with our overall image and especially our excellent service. We will continue to work hard to provide quality service and hope you will visit us again in the near future!
Guest User
TWIN GUEST ROOM
Stayed in Apr 2024
Family
1 review
5.0/5
Outstanding
Posted on Apr 21, 2024
Daisy and Kayla did a really great job. Love this hotel! Love the hospitality!
Response from Property: Dear Guest, Thank you for taking the time to share your feedback on your recent stay at Hilton Qingdao Golden Beach. We are glad that you are satisfied with our overall image and especially our excellent service. We will continue to work hard to provide quality service and hope you will visit us again in the near future!
Eike
KING GUEST ROOM
Stayed in Aug 2023
Couples
17 review
4.2/5
Very Good
Posted on Aug 8, 2023
Nice if you would like to go to the beer festival. No other hotel is as near by as the Hilton.
Response from Property: Dear Guest,Thank you for taking the time to share your feedback about your recent stay at Hilton Qingdao Golden Beach. We are very delighted that you generally enjoyed our overall image. We will continue to strive in delivering quality services, and hope to welcome you back soon in the future!
Travelsaurus
KING GUEST ROOM
Stayed in Jun 2023
Family
7 review
5.0/5
Outstanding
Posted on Jun 24, 2023
One of the best hotels I’ve stayed at. Great design and service. Close the beach and the breakfast buffet was good. Dinner buffet was also good but could’ve had more fish options and kids candy. The view from the room was amazing and room service was top notch and delicious.
Response from Property: Dear Guest, Thank you for taking the time to share your feedback about your recent stay at Hilton Qingdao Golden Beach. We are very delighted that you generally enjoyed our overall image, especially for breakfast buffet, excellent service and clean room. We will continue to strive in delivering quality services, and hope to welcome you back soon in the future!
Jubilee S
KING EXECUTIVE ROOM - OCEAN VIEW LOUNGE ACCESS
Stayed in Sep 2023
Family
9 review
2.2/5
Posted on Oct 1, 2023
I booked three rooms for a family trip of 5 people. The location is too far from the airport, The hotel does not provide a shuttle or arrange pickup, so I had to arrange a private car to get to the hotel. The hotel is only 9 years old, but the inside of the hotel is surprisingly rusty… it feels like the hotel is at least 20 years+ old. The bathroom tiles are all pale and full of blue molds. I paid extra for an ocean view room, but the room had a pinch of an ocean view on the side with a huge amount of neon signs of some amusement park. I also paid extra for lounge access, but the lounge had a limit of one time visit/ day which is hard to understand and the service staffs were a bit undertrained to prepare the right food at the right time. It is also sad that the lounge did not have a breakfast option. The breakfast restaurant was super crowded with no tables to sit, and there were people waiting outside to get in. For the in-room amenities, it is important to ask for a teaset if you are a tea drinker, and do not expect any good coffee since the only in room coffee options are instant coffee powder. The entire space smelled unhygienic and humid. I really do see a huge room for an improvement in the overall hygiene, service, food, amenity quality to match other Hilton hotels that I visited recently. However, overall my family had a good time. I want to come back if the hotel is willing to make the necessary changes.
Response from Property: Dear Guest, Thank you for sparing the time to share your feedback on ctrip.com. Please accept our most sincere apologies for disappointment you experienced. We take your feedback seriously and would definitely review your experience and focus our best efforts to refine our service. We hope you will continue to put your trust in us and will be returning for another experience. Best Regards,
Guest User
KING GUEST ROOM
Stayed in Aug 2023
Friends
5 review
4.7/5
Amazing
Posted on Oct 7, 2023
We had a great visit. The hotel is right on the beach and the pool is a good size. Food is tasty and drinks are well priced. You must visit the sky bar on the roof, great views of the area. Very much enjoyed our visit.
Response from Property: Dear Guest, Thank you for taking the time to share your feedback on your recent stay at Hilton Qingdao Golden Beach. We are glad that you are satisfied with our overall image. We will continue to work hard to provide quality service and hope you will visit us again in the near future!
ilyakamashev
KING GUEST ROOM WITH GARDEN VIEW
Stayed in Jun 2023
Business travelers
1 review
4.2/5
Very Good
Posted on Jun 13, 2023
Great location close to beer festival venue and two beaches. Territory with a large park area. 2 excellent restaurants on territory. Huge rooms and lobby. Lot of staff speaks english.
Response from Property: Dear guest, Thank you for taking the time to share your feedback about your recent stay at Hilton Qingdao Golden Beach. We are very delighted that you generally enjoyed our overall image, especially for excellent service, hotel restaurants and nice room. We will continue to strive in delivering quality services, and hope to welcome you back soon in the future!
Guest User
KING GUEST ROOM
Stayed in Feb 2024
Couples
7 review
5.0/5
Outstanding
Posted on Apr 10, 2024
Best location, food was really nice
Response from Property: Dear Guest, Thank you for taking the time to share your feedback on your recent stay at Hilton Qingdao Golden Beach. We are glad that you are satisfied with our overall image and especially our excellent location and food. We will continue to work hard to provide quality service and hope you will visit us again in the near future!
VJ1010
KING GUEST ROOM
Stayed in Apr 2023
Business travelers
30 review
3.7/5
Posted on Jun 19, 2023
Just as the brand name but the quality of service is not to the brand level
Response from Property: Dear Guest, We are sorry that you had a disappointing experience during your stay with us. At Hilton, we always aim to ensure every Guest feels cared for, valued and respected. Your feedback will help us deliver this brand promise. Guest satisfaction is very important to us and we try hard to make sure all of our guests have a rewarding stay. Thank you again for your feedback and we hope you will consider staying with us again.
Nicolene
KING GUEST ROOM
Stayed in Jul 2022
Couples
10 review
4.5/5
Great
Posted on Jul 31, 2022
The staff are great, super friendly and helpful. They changed my room and allowed me to choose if I. Was happy with it. The building had a bit of damage, our room had some water damage and carpet lifted which I thought the Hilton shouldn’t have as it’s a huge brand. The pool was lovely and they offered a foam party for the kids which adults also enjoyed. I didn’t like that we had to wear a swim cap as it damages my hair, usually hotels I’ve been to don’t require this. The food was Devine, although a bit cold as it’s a buffet, it still tasted great. Overall a lovely stay, if you’re a group I highly recommend booking the BBQ service at the pool.
Response from Property: Dear Guest, Thank you very much for sharing your thoughtful comments of your recent visit at Hilton Qingdao Golden Beach. We are delighted to hear you enjoyed your stay with us, especially our iconic outdoor swimming pool and helpful service. At the same time, it is unfortunate to read that some of our room facilities were unable to meet your expectations. We have shared your feedback with our Room Director to take on board. Although I cannot take away your disappointment and how you felt during your stay with us, we would be delighted to make your next stay with us extra special when and if you plan to return.We do look forward to welcoming you back. Best Regards,
Mary Magdalena Marleena
KING GUEST ROOM
Stayed in Dec 2022
Family
2 review
2.7/5
Posted on Dec 28, 2022
Very disappointing. Booked our stay here for a couple of days but left early because none of the facilities were open. Some of the staff, despite wearing masks, were all very sick.
Response from Property: Dear Guest, Thank you for sparing the time to share your feedback on ctrip.com. Please accept our most sincere apologies for disappointment you experienced. We take your feedback seriously and would definitely review your experience and focus our best efforts to refine our service. We hope you will continue to put your trust in us and will be returning for another experience. Best Regards,
Guest User
Sea-view Double Room
Stayed in May 2022
Couples
63 review
5.0/5
Outstanding
Posted on Jun 1, 2022
Traditionally Hilton with first class room and facilities located in a nice vicinity to the public beach.
Response from Property: Dear Guest, we do appreciate that you have chosen to stay at Hilton Qingdao Golden Beach. We are happy that you were able to relax and have fun here. We always strive to exceed our guests'expectations and we are so happy that we accomplished this. We can't wait to welcome you again soon :)
Guest User
KING EXECUTIVE ROOM WITH LOUNGE ACCESS
Stayed in May 2022
Business travelers
1 review
3.2/5
Posted on May 17, 2022
The hotel is close to the beach and beer fest area. Sadly the hotel was not very clean and my room had still some garbage from the previous tenants on the floor and this was still there after 3 times room service. The air conditioner did not work and even with 18 degrees outside the room was very hot and could only be cooled with opening the door. The gym was decent and clean. The breakfast was only basics and nothing fancy. Sadly the service was not paying much attention and it was sometime hard to get a coffee to the table without self ordering at the counter. Cereal choices where limited as were the fruit options. Overall it is a good hotel that’s lacking a little on the service side.
Response from Property: Dear Guest, thank you for taking the time to share insight on your recent stay. I was sorry to hear your expectations were not met whilst staying with us. We endeavour to provide every guest with a true Hilton standard experience on each occasion and we are sorry you felt a little disappointed during this stay. We will be sure to further discuss with our management team who will assist in improving our service delivery and offerings at the hotel. We do truly appreciate your feedback and hope we can welcome you back next time. Kind Regards,
Dr. O
KING EXECUTIVE ROOM WITH LOUNGE ACCESS
Stayed in Apr 2022
Family
18 review
5.0/5
Outstanding
Posted on May 10, 2022
Firstly a very big thank you to COCO & YOYO these two ladies are amazing. They have welcomed us with great smiles and are very happy people. The Hilton breakfast is good and the executive lounge is also very good service.Perfect location for families. The kids play area is also very good clean and lots of fun.
6/9
Response from Property: Dear Guest, Greetings from Hilton Qingdao Golden Beach. It is fantastic to read through your wonderful feedback. We are very happy that we were able to provide you with a remarkable experience. Looking forward to welcoming you back in the near future. Warmest Regards.