Guest User
August 16, 2024
We arrived at the hotel at 3pm after almost 4pm, checked in at the hotel front desk, kept waiting, and no response. After 5 minutes said no room came out, let us wait. To be honest, the weather was extremely hot, and the front desk left me standing dry. After talking for a while, we came out, and the result kept us cool next to each other. Maybe it did take a little long reacted and said let us sit next to each other, I asked how long I needed to wait, the other said half an hour. I was really a little speechless, my order actually allowed for early check-in, but I didn’t think it was necessary. I couldn't arrive so early, so I was told there was no room in the afternoon. I understand, but the hotel's service really does every bit of the hotel-style service that the hotel should do. Now high-end communities are using hotel services to attract residents. As a result, the real hotel is not even as good as the property. Let us wait dry, I say any welcome fruit? My children and I haven't had lunch yet, so we just said you have a room in the room😓 I really don't have a big word. Finally checked in, the ground was wet, this hygiene is really worrying😓 A very bad hotel stay. No service! No environment! No hygiene!
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