Taosan_
February 10, 2025
First of all, there were supposed to be two bottles of mineral water in the room, but there was only one.
The air conditioner in the room was broken at a freezing outdoor temperature of minus five degrees. Although it was fixed later, it caused me great inconvenience, especially when I first checked in.
The bed sheets were not clean, which made me deeply worried about the sanitation of the hotel. There were no curtains on the glass door of the balcony in the room, where the pictures showed curtains. The staff also explained that there were no curtains, but this was seriously inconsistent with the pictures I saw when I booked the room.
There were also many problems with the bathroom. The hot water came very slowly, and the washbasin leaked very slowly, which seriously affected the user experience.
In short, the hotel stay experience this time was extremely poor, far from what I expected. I hope the hotel can pay attention to these problems and improve them, so as not to let other guests experience the same bad situation.
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