Anonymous User
September 15, 2021
I have never stayed in a hotel that is worse than this. The mess is really unbreakable. The most outrageous thing is that if you want to change the bedding and clean the room, you need to pay. Isn't this something that the hotel needs to do every day? The front desk will not inform the guests about the check-out time, but will be delayed a few hours before asking if you need to check out, and then charge the full price of the second night’s room rate. There is no one on duty at the front desk at night, and the customer service will be notified to the front desk. I just ignore it when I call. I really don’t understand how the current environment is produced.
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