Four Points by Sheraton Qingdao, West Coast Reviews

Great Hotel at nice location with good breakfast options and many restaurants in vicinity!

Surprisely Aircon is cooling for this stay. The staff at the breakfast lounge are especially attentive and courteous. Overall service from reception, f&b and also housekeeping is of above average standards.

It's quiet and clean. But it neglects small parts. The window was not fixed, so I had to sleep listening to the wind all night. I think you should change rooms or fix them more actively.

On the whole very good, with the service provided by staff excellent. Breakfast was good, but had to time it right to get cooked eggs hot, and never got a sunny side up fried egg properly cooked and not cold. Could do with updating the electrics in the rooms, with no USB sockets. Also electric socket where kettle was blew so had to use socket on floor.

It’s one of my most booked and requested properties in the City. The intimate residential-style luxury environment earns many repeat guests who check in for long and short stays.

clean. comfortable. lots of restaurants around.

This hotel was one of the best in Qingdao, I have stayed at this place every time I visit for the past 8 years. On this visit I notice the decline in service, No room service after 2pm and no RS after 8pm The breakfast was so frugal you really saw the decline there. If you miss your breakfast (you pay for) best of luck to get anything at this place, you will need to order KFC They have an executive dinner on the 23rd floor that serves Buggers, out of 10 listed on their menu (the Only thing you will get after breakfast is closed) they had just one that they could toss up, my question is why have a list of 10 varieties and off just one . You cannot regulate the aircon or heater manually in any of their rooms, it is set centrally at 28 degrees which is so uncomfortable, when asked why ? the manger told me to slide open the windows (?????)

Good place to stay , clean and large rooms , the only prob with this place is that theirs room service is really bad , you could be waiting for someone to pick the line for about 1/2 , would not suggest to order from room service if you have kids and want eat something when you are hungry

we arrived 15:40 and room was still busy so they invited us for coffee till room be free and the funny they forgot to tell us room ready so we stay in lobby long time till we ask again

Very nice hotel. Great location for interesting ocean views and restaurants. Good value for money.

Not so clean for the first rate hotel. Far away from the sea beach. Noisy in the mornings: the neighbors woke up us at 6 am by knocking at the next door. After all continued to walk around and booming the doors till 8 am in the morning, of course it was impossible to sleep or rest ever after. Even then we got to the sea they didn’t allow us to relax or to swim. The guards constantly annoyed us by the whistles and letting us know that we are not allowed even to sit in the beach. What a great weekend: you came to the beach and you are not allowed even to sit on the sand :( ! The most amazing time spending was at the hospital: we needed to do the test where was not possible to register and no one could help us to do that, after they sent us to the main department and they finally made for us the registration afterwards again sent us to stroll around the hospital to do the test. All that travel to do the test took us 3 hours to enjoy! By the way: the second day results didn’t show off! So the stuff has no any slightest idea how to ease the stay of their guests. I think all these terrible experience will not let other guests book this hotel and choose some better options!

We enjoyed our stay

If you want a quieter getaway with a fantastic beach and loads of great restaurant options nearby, this is your spot. It is quite a long drive to the train station or into Qingdao, so you are a little stuck, however, we wanted the quieter beach feel, and we got it. The hotel facilities were taken up for daily weddings, so we could not use the open lobby area and the executive lounge was closed. The restaurant was packed each morning and it was hard to get a spot, but the breakfast was good. The pool was busy, but nice with great big lounge chairs. The room was huge and mostly clean, but had not been vacuumed. They could improve their room cleaning routines. Make sure you try to get a room higher up. We were on the 7th floor and our view was through dirty windows right over the large roof. It was not our hoped for sea view suite. Overall, we enjoyed our stay and would consider staying again if we were in the same area. The beach and the public space with great food choices next door made up for the hotel shortcomings.

Service is very good, everyone in all sections of the hotel very approachable and made sure all is fine especially as we are foreigners so they made sure they always had someone to approach us in English, from reception or spa area or during breakfast or with anything we needed.