Crowne Plaza Qingdao Ocean Spring Resort

Crowne Plaza Qingdao Ocean Spring Resort Reviews

Crowne Plaza Qingdao Ocean Spring Resort

188 Binhai Avenue, Jimo District, Qingdao, Shandong, 266237, ChinaView Hotel Details
Crowne Plaza Qingdao Ocean Spring Resort
Crowne Plaza Qingdao Ocean Spring ResortCrowne Plaza Qingdao Ocean Spring ResortCrowne Plaza Qingdao Ocean Spring Resort
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Crowne Plaza Qingdao Ocean Spring Resort Guest Reviews

4.5/5
Good
2310 review
Verified reviews
Location4.6
Amenities4.5
Service4.6
Cleanliness4.5
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All reviews(2310)
Positive reviews(2206)
Reviews with photos/video(759)
Nice sea view(193)
Close to beach(134)
Friendly front desk staff(112)
Perfect for kids(100)
Relaxing hot springs(85)
Luxurious(44)
Negative reviews(104)
Dezy88
Superior Room (Double bed)
Stayed in Aug 2024
Couples
27 review
5.0/5
Outstanding
Posted on Aug 28, 2024
Its like living a castle . Great for family vacation or couple . Clean beach but wish the outdoor pool was not closed . 4 x different restaurants in one place place from Japanese to German beer 🍺. Bedrooms were big and bathrooms were too . Affordable price for a short stay: Overall experience was great for 1-2 night stay for couples and families
6/9
Response from Property: Thank you very much for your stay and appreciation! It's a pleasure to bring you a wonderful time on your trip. Your appreciation gives the hotel a great encouragement, but also the driving force for our progress, we will continue to maintain enthusiasm, and strive to make every guest enjoy the feeling of staying at home, eagerly looking forward to your visit again。
Sebaa
Deluxe Suite
Stayed in Aug 2024
Family
21 review
4.2/5
Very Good
Posted on Aug 7, 2024
The Hotel location is good even far away from downtown but quiet place and directly on the beach side. Rooms and price are within a reasonable price range. Breakfast variants of choices. The hotel is a bit old and need a renovation.
6/9
Response from Property: Dear guest: Hello, thank you for staying and taking the time to share your stay with us. Sorry for the bad experience during your stay, the hotel has been in operation for more than ten years, and the facilities you see are constantly being improved and restored. Do our best to maintain, strive to bring you better service, please believe that we want to do more for guests. Looking forward to your visit again!
QueenNatWoo
Superior Ocean-view Room-Queen Bed
Stayed in Jun 2024
Family
18 review
5.0/5
Outstanding
Posted on Jul 1, 2024
A great location for a holiday trip. There was plenty to do. The hotel amenities had something for everyone. I wished the outdoors pools and grounds were unkept a little more. On the way to the beach the boardwalk was destroyed. The building is a little old and could use some updating for the rooms but they staff works hard to keep things clean, orderly, and organized. Staff were very helpful from Check-in to checkout. Food options were plentiful. And the view was amazing.
6/8
Response from Property: Dear_TSUScfuvza7****: Thank you very much for your stay and appreciation! It's a pleasure to bring you a wonderful time on your trip. Your appreciation gives the hotel a great encouragement, but also the driving force for our progress, we will accept your comments, we will continue to maintain enthusiasm, and strive to make every guest enjoy the feeling of staying at home, eagerly looking forward to your visit again!
Simba king
Superior Ocean-view Room-Queen Bed
Stayed in Jun 2024
Family
11 review
4.0/5
Very Good
Posted on Jun 8, 2024
The service and staff are amazing helpful the hotel is a little bit far from city , very good view, good for family staying The hotel was a little bit old
Response from Property: Dear E48498**** : Thank you so much for your interest in our hotel! The pace of progress will never stop, for your trust, we will be more persistent, in the sea, in the castle, waiting for your arrival! See you or see you! May you smile often!
Guest User
Superior Room (2 beds)
Stayed in Feb 2024
Family
2 review
2.7/5
Posted on Feb 11, 2024
The location is fantastic, few minutes from the subway station in Shiupo, accessible by both taxi and public means. Check in process was smooth and the staff helpful. The hotel is generally falling apart, from the walls to the door handles, the dusty, dirty carpets that had us sneeze the entire time we stayed there. The buffet breakfast and dinner was anything but great,we ended up diarrheaing from the 2nd day and that is how we stayed away from the food. Maybe it's because we are not Chinese, that is why the food wasn't a favourite. Great pool, the hot spring was beautiful and quite an experience.
Response from Property: Dear guest,Thank you for choosing our hotel as your accommodation. We sincerely appreciate your support and trust in us, and we are delighted to hear that you had a pleasant stay.We highly value your feedback and suggestions, which will help us enhance our room cleaning and catering services. Rest assured that we will continue to work diligently to provide you with an even more comfortable and enjoyable experience during your next visit.We eagerly look forward to welcoming you back soon!
DaisyTur
Superior Room (2 beds)
Stayed in Feb 2024
Family
13 review
4.7/5
Amazing
Posted on Feb 7, 2024
Great place to relax and spend time with family. The swimming pool is clean and big.
Response from Property: Dear guest:Thank you very much for your stay and appreciation! It's a pleasure to bring you a wonderful time on your trip.Happy Chinese New Year.
Guest User
Superior Room (Double bed)
Stayed in Jul 2024
Family
1 review
2.7/5
Posted on Jul 31, 2024
It was a great hotel that it is not maintained. Many things are broken: the stairs to the beach are collapsed, the pool has loose tiles, there are not enough sun-beds by the pool, the room looks old, the carpet is dirty. We had to change the room because the sink just collapsed. The water park is also old and not maintained.
Response from Property: Thank you for choosing our hotel!As for your mentioned, we have carefully recorded and informed the relevant departments to rectify and deal with it, and we apologize for the inconvenience caused to you. Your comments are the direction of our continuous improvement of service. We hope that you can see our efforts when you stay in the hotel again, and sincerely hope to get your understanding, looking forward to your visit again and wish you a happy life!
Guest User
Superior Room (Double bed)
Stayed in Jul 2024
Solo travelers
9 review
4.2/5
Very Good
Posted on Jul 5, 2024
A good hotel. But the interior needs to be updated. The beach is not ready for recreation, algae, broken stairs, there is no normal descent. There are no umbrellas or sun loungers. The pool is dirty and not deep. Among the advantages is a beautiful style, a very varied and delicious breakfast. Plus, there is a hotel with a spa nearby, a great place to relax.
Response from Property: Dear _TIXX12iszf5e****:Thank you for your love and recognition of the service experience at our hotel. We always strive to create a comfortable and thoughtful stay experience for our guests, and we hope that we can add joy and emotion to your vacation. The hotel looks forward to your next stay!
Guest User
Superior Room (Double bed)
Stayed in Jun 2023
Couples
9 review
2.0/5
Posted on Jun 22, 2023
This hotel is really looks fancy but most of shops outside is closed and this beach is yellow (is it that’s why it’s “golden beach”?) i had fun more like from hot springs right next to hotel(for two people a day 198rmb). and two nights delivered “KFC”. breakfast is just not bad. floor is not clean so better wear slippers whole time.
Response from Property: Dear Guest: First of all, thank you for your careful comments. We have shared the problems you have responded with the relevant departments of the hotel. Please allow us to express our sincerest apologies to you. We hope to invite you again in the near future and serve you even better.
QusayQais
Superior Ocean-view Room-Two Beds
Stayed in Dec 2023
Family
55 review
5.0/5
Outstanding
Posted on Dec 25, 2023
Hotel is nice to stay but too cold outside
Response from Property: Dear guest:Thanks for your comments and look forward to seeing you again at Crowne Plaza Qingdao Ocean Spring Resort!
Guest User
Superior Room (Double bed)
Stayed in Mar 2024
Solo travelers
1 review
5.0/5
Outstanding
Posted on Mar 7, 2024
Great experience
Guest User
Deluxe Suite
Stayed in Aug 2022
Family
8 review
1.0/5
Posted on Aug 14, 2022
Very poorly maintained hôtel rain inside the hotel carpet wet inside hotel and inside room Fly in restaurant on dishes No PCR station inside hôtel for convenience of thousands of guest ( the one near by open only 3:30 every day
Response from Property: Dear guest, thank you very much for your precious time to share your experience in the hotel.For you inWe apologize for the problems encountered during our stay. We have communicated with relevant departments about this. The hotel will conduct retraining and ensure that similar problems will not happen.We will continue to improve every detail, looking forward to your next visit.
Speller
Superior Suite
Stayed in Jul 2022
Couples
3 review
4.5/5
Great
Posted on Jul 13, 2022
Great experience at Crowne Plaza! Although the pool was not available which was disappointing. One of the hotel managers, Wilson, was great! He was very kind and helpful especially regarding our dietary requirements and Covid Testing.
Wou Keom
Superior Room (2 beds)
Stayed in Jul 2022
Family
3 review
4.2/5
Very Good
Posted on Jul 30, 2022
Spacious room and great ocean view. Breakfast was awesome.
Response from Property: Dear guests, How do you do?Thank you for choosing Crowne Plaza Qingdao Haiquan Bay Resort and sharing your stay with us.About the breakfast, we are very sorry for the inconvenience.The hotel will organize relevant departments to adjust the breakfast problem. Thank you for your suggestionLook forward to your visit again!Steven Yang, general manager of Crowne Plaza Qingdao Haiquan Bay Resort & Spa
Anonymous User
Superior Ocean-view Room
Stayed in Sep 2021
Travel with friends
63 review
4.7/5
Amazing
Posted on Sep 22, 2021
Well laid out resort with beach access and adjacent to the hot springs facility.
Response from Property: Dear guest, thank you for staying at Crowne Plaza Qingdao Ocean Spring Resort and taking time out of your busy schedule to share your stay experience with us.Thank you so much for your valuable advice.We will continue to improve our services.Looking forward to your visit again, wish you all the best. Best regards from Steven Yang General Manager at Crowne Plaza Qingdao Ocean Spring Resort