Guest User
August 15, 2024
First of all, the location of the hotel is very awkward. It is far away from the subway. It takes about 15 minutes to walk, and there are steep climbs and descents on the way, which is not conducive to travel. Secondly, the room facilities are outdated. Since it is close to the seaside, the windows are small and the rooms on the first floor are very humid. There are also mosquitoes in the room. There are not many types of breakfast and the restaurant is small. During the peak summer vacation period, there is no place to eat in the morning. The most unsatisfactory thing is the hotel's service. The front desk staff has no enthusiasm for customers, and they ignore the guests' requests and have no response. The service staff should be on duty without good training and are not familiar with the reservation system, causing customers to wait for a long time when checking in. The front desk staff was unable to distinguish between outsiders and hotel guests and interfered with hotel guests entering their rooms. The service of this hotel has seriously damaged the image of this beautiful city of Qingdao. Relevant cultural and tourism departments are requested to promptly rectify this type of neglected hotel to prevent Qingdao tourism from being labeled as sky-high prices again, and arbitrarily robbing guests. Label
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