AIdepanbian - 4yuequanxinhuigui
October 4, 2024
I have been to Xianju Laoshan once before and had a great experience. I booked again in September and was very disappointed...
First of all, before check-in, the hotel suddenly dropped the price after booking, and the room type booked for more than 600 yuan was reduced to more than 400 yuan. I negotiated with the hotel to cancel the decision and disagreed, saying that they had never changed the price... I asked Ctrip and they said it was the hotel that changed the price... In the end, I let Ctrip communicated with the hotel for a long time and agreed to cancel the order and rebook, but the price suddenly rose to 588... (At this time, the hotel still did not acknowledge the price change)
Secondly, when I checked in, I was shocked when I opened the door. There was a big spider on the wall. There was a very strange smell in the living room. There was a thick smell of smoke in the bedroom, which made me choke. Even opening the window for ventilation still didn't help. , it still hasn’t dispersed after a long time. The hygiene and cleanliness in the room was also extremely inadequate. The water stains in the bathroom were not wiped clean, and there was still dust on the floor! The smell still didn't go away before going to bed at night, so I called the hotel to ask how to solve it. The staff brought air freshener... which couldn't solve the problem at all, so I decided to cancel the order, change the room and book again (at this time, the price had changed again) dropped to more than 400), the hotel did not agree, and refused to give up until it asked Ctrip to cancel the order... From the beginning to the end, it always used "non-cancellation" to explain the matter. Which hotel has such rigid rules!
I have never understood how a hotel like this could have no bad reviews in the past few months. It wasn't until I checked out of the hotel that I saw the activity of "post a five-star review and get cash"...
It’s better to choose a hotel like this with caution. Prices are extremely expensive during the National Day. Be sure to think twice before booking. You can consider other B&Bs in the surrounding area! Will never stay here again...
P.S.: Although I like the style of Xiaoyuan, I can't accept the extremely poor quality. Everything in the comments is not intended to be critical, but just tells the facts. The pictures have nothing to do with the hotel.
Original TextTranslation provided by Google