Shell Hotel (Chengyang Agricultural University Subway Station) Reviews

Response from Property: Hello dear guest! Thank you very much for your support and recognition of the hotel. Everything we do is to bring a different stay experience to each guest. We are really touched to see your satisfaction and affirmation. We We will continue to work hard and be ready for you to come back at any time.​

Response from Property: Hello, thank you for staying at Shell Hotel! The hotel has experienced countless receptions, and the facilities will inevitably leave traces of time. We will continue to strengthen the daily maintenance and maintenance of equipment and facilities. At the same time, we have been committed to providing guests with a warm and comfortable accommodation environment and creating a caring "home away from home" for you. We will also make up for this deficiency with better services. I hope you will continue to pay attention to and support us. Thank you again for your review and sincerely look forward to your visit again.

Response from Property: Dear guest, hello! Thank you very much for your support and recognition of the hotel. Everything we do is to bring a different experience to every guest. We are really touched by your satisfaction and affirmation. Will keep working hard and will always be ready for you to come back anytime. the

Response from Property: Dear guest, thank you for your choice and feedback. We apologize for the experience this caused you. Your suggestion is very important, we have fed it back to the housekeeping department and made improvements immediately. We sincerely apologize to you again and look forward to your next stay to experience our better service. the

Response from Property: Dear guest, thank you for your choice and feedback. We apologize for the less than pleasant experience this brought you. Your suggestion is very important, we have fed it back to the housekeeping department and made improvements immediately, I believe that our colleagues will be more meticulous when serving guests in the future. We sincerely apologize to you again and look forward to your next stay to experience our better service. the

Response from Property: Dear guest, thank you for your choice and feedback. We apologize for the less than pleasant experience this brought you. Your suggestion is very important, we have fed it back to the housekeeping department and made improvements immediately, I believe that our colleagues will be more meticulous when serving guests in the future. We sincerely apologize to you again and look forward to your next stay to experience our better service. the

Response from Property: Dear guest, thank you very much for taking the time to share your stay experience in the hotel. We apologize for the problems you encountered during your stay, and we have communicated with relevant departments to thoroughly investigate what happened. The hotel will retrain and make sure this type of problem doesn't happen. We will continue to strive to improve every detail and look forward to your next visit

Response from Property: Dear customer, the hotel apologizes for your experience during your stay. The hotel investigated the incident and indeed cleaned the room when the guest was not in the room. The hotel decided to punish the staff involved. The guest you are worried about is in the room This situation will not happen here, the hotel staff will knock on the door three times to confirm whether there are people in the room. Regarding the impact on you, the hotel decided to give you a long-term 30% discount card. You can enjoy a 30% member discount when you come in the future. I hope you can give the hotel a chance to make up for it.

Response from Property: Dear customer, after reading your review, the hotel will conduct a self-inspection as soon as possible. Since January 1, 2022, there has been no invoicing failure. If your time is delayed due to poor communication, let me know. Sorry, the hotel front desk can issue tickets at any time 24 hours a day. If necessary, you can contact the front desk to issue tickets

Response from Property: Dear guest, hello! Thank you very much for your support and recognition of the hotel in all aspects. Everything we do is to bring a different experience to every guest. Seeing your satisfaction and affirmation, we are really touched. We Will keep working hard and will always be ready for you to come back anytime.

Response from Property: Dear guest, hello! Thank you very much for your support and recognition of the hotel. Everything we do is to bring a different experience to every guest. We are really touched by your satisfaction and affirmation. Will keep working hard and will always be ready for you to come back anytime. the