Guest User
April 19, 2025
I post this twice to prove that this hotel is not good. Let me talk about the room first. I thought I could rest comfortably, but as soon as I entered the room, I was "attacked" by the pungent smell of furniture. It was obvious that the new furniture was put into use before the odor was fully dissipated. After ventilation for a long time, the strange smell still lingers, making people dizzy and seriously affecting the staying experience.
The soundproofing is extremely poor and there is absolutely no privacy. When it was late at night and everyone was asleep, I could hear the voices and TV in the next room clearly, and even the sound of doors opening and closing was audible, making it impossible to sleep peacefully. I wanted to relax during my stay, but I was disturbed by noise all night and felt exhausted the next day.
What is most infuriating is the service attitude of the front desk! At noon, I was having lunch in the mall next door when I received a call from the front desk urging me to check out. I truthfully explained that my car was still parked in the parking lot, and returned half an hour later to check out. Unexpectedly, the front desk clerk responded rudely: "Why do you care about the parking fee when you're staying in a hotel and driving?" His words were full of sarcasm and impatience, and he lacked the courtesy and professionalism that should be expected in the service industry. As a consumer, I communicated the check-out time reasonably, but was treated so rudely. It is really unacceptable!
There was nothing special about this accommodation experience. The poor room environment, extremely poor sound insulation and bad service attitude made people completely disappointed with this hotel. It is strongly recommended that you choose carefully and avoid making mistakes!
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