Secan Hotel Qingdao, Curio Collection by Hilton

The hotel is very good, located halfway up the mountain, with beautiful environment and fresh air. It is a good place for tourism and vacation. The front desk staff is attentive and patient. The trees and flowers outside the hotel are very beautiful. I forgot to mention this suggestion after leaving the hotel for a long time. The hotel has tofu brain for breakfast, which is very surprising, but the sign translates it as Toufu Brain. I'm afraid foreigners will be scared to death when they see it. The correct translation should be Toufu Pudding. If you see the message, please change it! Overall, I highly recommend this hotel!

1. You can smell a strong smell of formaldehyde as soon as you enter the room; 2. The air conditioner in the room does not cool at all. I called to inquire more than an hour after checking in, and the reply was to wait and see; the second time was 4 hours later, the control panel still showed 26 degrees, and asked to send someone to check before arranging. The master came to check and said that there was no problem with the air conditioner, because the room was too big, the wall was too thick and too insulated, and the temperature difference between indoor and outdoor was large; the third time was 8 hours later, around 12 midnight, the control panel still showed 26 degrees (the set temperature has always been 16 degrees), and the front desk said to send someone to check (12 midnight). I took the initiative to ask to change rooms before I arranged. 3. The bathtub was very dirty, and I reported it to the front desk. The front desk said that I could use a disposable bathtub cover. ??? ? No cleaning was arranged to clean. 4. The refrigerator does not cool.

The facilities are good, but... maybe because there are not many guests staying in the hotel... the hotel did not turn on the water cooling tower... the result is that the air conditioning cannot cool... at first I thought it was just the air conditioning in my room that was broken (set temperature 20, actual temperature 27), but when I walked to the elevator, I found that the air conditioning in the corridor also had a set temperature of 23 and an actual temperature of 27, so I was sure that the water cooling tower was not turned on. In order to save electricity... what should I do with this temperature all night?

The sanitation is good, the environment is good, and the service is good. I checked in yesterday. I turned on the air conditioner for half a day, but the room was still 27.8 degrees. It was very hot. I asked and found out that it was the fresh air system. Anyway, it didn't cool. The front desk changed me to another room. It was still very hot. I didn't sleep well all night and woke up several times because of the heat. Secondly, the sanitation of the children's playground needs to be cleaned well. The mop was very dirty. Many small details were average. The water in the wash basin in the room could not be opened.

Very average, the service attitude is also cold and arrogant, and there is no lifebuoy etc. available in the swimming pool. Will not go again.