Xana Lite Hotel (Jimo Gucheng Baolong Guangchang)

The hotel is generally OK, the service is satisfactory. It opened in April and some corridors still have the smell of decoration, which is understandable. The room facilities and equipment are good, and green plants are added to add vitality, but you should pay attention to the small insects in the soil of the plants, so pay attention to disinfection. The overall color tone of the room is very matched and fresh. The hotel is equipped with a voice system and robots to deliver things, which is quite unexpected. It would be better if the TV can cast the screen, but it can't do so at present. Watching movies also costs money, which is a bit disappointing. It would be better if the laundry powder in the laundry room could be replaced with laundry liquid. Overall, it's not bad, and the service is timely. It can still be recommended.

A chain store. They don't even have the most basic hot water. I contacted the front desk and asked someone to come. After a long time, they still couldn't fix it!

My electric toothbrush is missing and I asked room service but there is no solution yet. Won't come again

The room is very new, but it smells bad. The pollution must be very serious. I felt dizzy and nauseous when I woke up in the morning. The smell of the air conditioner in the corridor is particularly strong. I think it is using the fragrance to cover up the smell of pollution. In short, I don't recommend staying there in the near future. At the same time, I hope the store should take some measures to control it. People's health is the most important thing now.

One of the special features of Xi'an is that there is a Bluetooth speaker on the ceiling of the room, but you have to turn up the volume of your phone to maximum to play music. The overall style is fresh and girly. The restaurant didn't have air conditioning on the day of breakfast, and the chef didn't know how to turn it on. I later reported it to the hotel on WeChat, but by the time the chef came to fix it, we had already finished our meal. The chef also said that many customers complained that it was hot, and I was one of the customers who stayed longer. The hotel seems to have opened in April. Another tricky thing is that this store is called Baolong Plaza Store, even though it is located at the bus terminal. Jimo is only two or three kilometers away, which is very misleading.

Booked a room for two days, but the room card couldn't open the door the next day. I held my child and asked my friend to swipe the card again, but the door still couldn't be opened. I went down to swipe the card myself and it opened. Later, a manager explained to me that the front desk staff were all new at the opening. Later, the store manager sent me a message, but the message was a bit official. I stayed in the most expensive room in the hotel. The hardware was okay, but the breakfast was really bad. As a chain hotel, it's a bit unreasonable to have such a breakfast.