Anonymous User
May 7, 2023
I booked the luxury-standard room a few days in advance and asked on the phone about the 40 yuan difference between the ordinary-standard room and the luxury-standard room. The front desk called and told me that the ordinary-standard room was noisy next to the road, while the luxury-standard room was quiet next to the square.
I set a high price and the merchant confirmed it. When we arrived at the destination, the front desk informed us that there were no luxury standard rooms, only the last ordinary standard room. When I asked the front desk how to solve the problem, the front desk said they didn't know how to solve the problem. I took the initiative and said that I would stay here first and talk about it the next day.
The next day the front desk told me that I wasn't at work yesterday, so don't look for me. Just push one by one, without apologizing, but instead the front desk shirks responsibility from each other.
And the toilet door in the room is against the toilet, so you must open the door to use the toilet. The bathroom also leaked water into the living room while taking a shower.
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