Ibis Styles Hotel (Qilian Store)

The hotel room is OK, but the sanitary environment and service attitude are extremely poor. It was cold in Qilian, and there were a lot of big flies in the room. As soon as I entered the door, I found one on the ceiling. After taking a picture, I found 4 lying on the ground. I called the hotel, and the hotel directly responded, "Oh my God, this is how it is here. What do you mean? What do you want to do?" Which hotel did not apologize first and asked us what we meant when we received feedback? I asked if they could give us electric mosquito coils, but the hotel replied that they did not, so I had to hang up the phone. I called the hotel again and asked for their duty manager. He directly threw a phone to me very impatiently, and I couldn't get through when I called. Later, I contacted Ctrip customer service, and the customer service contacted the hotel, but there was no response. I stayed for 2 days, and until now after checking out, the hotel has not given me any response or feedback. This is the first time I have seen such a poor attitude and service in a hotel. We can tolerate a bad environment, but we do not allow bad service and experience.

Very good hotel, very quiet, breakfast is reserved. It is a recommended hotel under the Qilian Mountains Zhuoer Mountain

The room is clean and has a balcony. You can see the beautiful scenery of Zhuoer Mountain opposite from the room. There is oxygen supply in the room. Parking is convenient and the breakfast is simple, but it should be good.

Very good, very close to Zhuoer Mountain, the room is large with a large balcony, and the dry and wet separation facilities are complete.

It was too cold, there was no air conditioning, the water was not big enough and not hot enough, I didn’t dare to take a shower!

Facilities: A relatively good local hotel, with large rooms, dry and wet separation, toothpaste and toothbrush, etc. are all very high-end, oxygen is provided in the room, and the altitude can be displayed! Hygiene: Good hygiene Environment: On the edge of Qilian County, you will pass by when you go to Zhuoer Mountain, parking is convenient at the door, and you can see Zhuoer Mountain from the room Service: The service is very good and enthusiastic. It may not be the peak season, so the breakfast is delivered directly to the room at a set time. It is very rich and you don’t have to go to the restaurant. I like this very much! !