Kunhe International Hotel

The room is clean and tidy, the service staff is warm and friendly, but it is best not to eat here. The food takes too long to be served. I ate 3 times and waited for at least 40 minutes for each dish and rice. The dishes were just right for eating, but not hot. The staple food might be cold. If you have dietary restrictions and dishes, you must confirm them again, otherwise there is a possibility of error.

I generally don’t give negative reviews. As a star-rated hotel, the store has been promoted by millions of Internet celebrities. The decoration is very shocking and beautiful, but the service cannot keep up. 1. You need to go down and get the takeaway by yourself. There are no robots, let alone more than 10 waiters in the front office. I don’t know why I hired so many people to guard the door. 2. The room was very stuffy and hot with a strong pungent fragrance. As soon as I entered the door, I couldn't breathe and felt dizzy. The two of us didn't sleep much the whole night. I almost contracted rhinitis. The windows in the room could only be opened a little. Breathing it out won't solve it. 3. When checking in as a star-rated hotel, the front desk misread the guest's name and said that my room included tickets to Oreborg. I just had to swipe my ID when I entered the park. As a result, I refunded the two tickets I bought. When I arrived at the park, I was told that I had no tickets. I contacted the hotel and called the front desk. The front desk said that my room did not include tickets, so I spent an extra 60 yuan when I bought a new ticket. After I returned to the hotel, I went to the front desk and asked how I wanted to solve this problem. Do you have a solution? Do you need to ask me? Is this a low-level mistake that a star hotel should make? In the end, my friend and I were refunded 30 yuan each. To sum up, I think the third mistake that a star hotel should make is something that should not be made. Is there no training on the job? Just rely on decoration to attract customers. This is the worst star hotel that my friends and I have ever stayed in. The bedroom was stuffy one night. The strong fragrance made me unable to sleep well...

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