Guest User
September 16, 2023
As a Ctrip Golden Diamond member, I have never given a negative review to any hotel in so many years of using Ctrip. Firstly, I will be more cautious and read more reviews when choosing a hotel. Secondly, the hotels I have booked are basically satisfactory. However, this time I stayed in Guizhou. The Huaduli Huawu Holiday Camp in Xinren really surprised me!!! It’s a wild luxury hotel, and the room that charges more than 2,000 yuan can’t even guarantee the most basic hot water for bathing!!! We booked two The details of the wild luxury family tent with one room and one living room stated that it can accommodate 6 people. We arrived at the hotel in the evening of the same day and 4 people checked in. When we checked in, the waiter did not give any verbal reminder about the lack of hot water for bathing, and there was no warning sign in the room. Our third After one person finished washing in ten minutes, the second person went to wash her hair. Before her hair was rinsed, the water turned cold. She had no choice but to stop taking a bath and come out first. I quickly asked the housekeeper, and the housekeeper said that this family tent has two bathrooms. But there was only one electric water heater. The design was defective at the time, so many people had to wait to take a shower. It only took about half an hour (see the screenshot of the chat below). After knowing that it was an electric water heater, we thought we should wait longer to be on the safe side. After a while, I waited for an hour. The second person who had not finished washing went to continue washing, but the water was cold again before finishing washing! It was already very late at this time, and there were three of us who had not taken a shower!! I contacted the housekeeper. , the housekeeper asked the security guard to check, and I followed him to check, and found that the water temperature had not even reached the red line! I checked again the next morning (see picture 1 below) and found that after a night, the water temperature had not reached the highest level yet! ! (See Figure 2 below) Our two-bedroom, one-living family tent has two shower rooms and a large bathtub, but only one electric water heater is installed. We only live in 4 people, what if there are 6 people? Do you have to queue up until early morning to take a shower? ? Later, we called the housekeeper and asked for a new bathing place. It was already 11 o'clock and there were still three people who had not washed. The housekeeper asked us to go to the tent next door to wash. However, after the two of us finished washing, the water temperature became colder. The third girl didn't even dare to wash her head, so she rushed out in a hurry.
There is a saying about this wild luxury camp. The environment and furniture are very good, and it has an excellent location. However, it cannot even guarantee the most basic hot water for bathing. It can only be said that the boss spends a lot of money on people. It’s a visible place, but it completely ignores the real needs of the guests!!! I hope the camp staff can see this comment and make rectifications as soon as possible so that subsequent guests will not be harmed! Spend the money on some flashy decorations It’s better to buy two more water heaters!!!
Original TextTranslation provided by Google