Xana Hotelle(Qianshan Branch)

It should be the best chain hotel in Qianshan County. The rooms are very clean and fresh, and the internal facilities are also very complete. The lady at the front desk also gave two breakfast coupons. The disadvantage is that the hotel’s wifi is very poor, and the TV is not connected to the Internet.

The room’s soundproofing is very poor. It’s noisy since 6.7 o’clock, and the car’s whistle sound... At the same time, the front desk service attitude is very bad. My things are in the hotel and I didn’t contact me at the first time, and my luggage was sent. Those who exist in the hotel did not leave until 5 o'clock in the afternoon. When I left, the front desk didn't tell me that I didn't take my things in the hotel. It wasn't until I called them when I went to the station to look through the package and found that I could not find it. They said that they hadn't said about the shift in the morning and evening (what does it have to do with our consumers??). Because I am about to catch the 5 o’clock car, my phone is almost out of power. I hope they can help bring the fallen charger to the station. Considering the fare, I’ve already said that I can reimburse the taxi fare for them, but with the front desk There was only one person on duty and asked me to pick it up by myself. Originally, I thought about mailing it (but my phone was almost out of power and I almost couldn’t catch the car to get the charger), but I went to the front desk and saw 3 people there. He kept telling me that he was alone! ! ! ! ! ! I'm speechless. I have stayed in hotels outside for many years on business trips. I have stayed in a lot of chain hotels. This is the first time I have written a bad review. Reasons for bad reviews: 1. Poor soundproofing (I told me in advance when I checked into the front desk yesterday, so I don’t blame the hotel, because there is a relatively quiet neighborhood) 2. The service attitude is poor, and the guests did not have the first time when they left things in the hotel. Notify the tenants, and at the same time have a bad tone.

The room price is moderate and not bad. The main hotel staff is very enthusiastic, and the check-out time is also very user-friendly. I originally checked out at 12 o'clock, because I checked in at 4 or 5 in the morning. The lady at the front desk directly helped me for free in order to give me a little more rest. Check out one hour late, great!

總體還好，5星起碼可以給3.5～4星的那種。 一、缺點：1、房間不大且感覺佈局有點差，給人感覺比較擠；2、衞生間門有點變形，關不上，且衞生間比較擠；3、枕頭有一高一低但都不是很舒適 二、優點：房間整體來説乾淨程度還可以（衹有我拍的那個靠墊不太行）床的舒適度還可以

早餐不敢恭維，7：00-9：00的早餐，7：10到餐廳的時候都沒啥東西了，包子沒了，地瓜沒了，南瓜沒了，雞蛋一人一個，土豆絲是不削皮的，工作人員説是唄別的客人帶走了，我覺得這不是理由啊，是你量沒備足啊，十分鐘把包子都吃帶沒了？

服務很好，房間乾淨整潔，洗澡的水很大，洗起來很舒服，布草也很新。下次還會來的，前台還貼心的送了早餐。

地上頭髮挺多的，還有一個就是浴室玻璃門下面漏水，洗個澡，水就流到馬桶那邊。。。。安靜倒也蠻安靜的，隔音一般般隔壁手機鬧鈴，震動聽的清清楚楚

房間乾淨衞生 設施挺新的 前台服務熱情貼心 早餐也不錯 挺豐富 還會再選擇這家酒店的

臨時入住，去車站接人，洗個熱水澡。地板舊得很，地面牆面都破了不少。需要儘早裝修。