Guest User
May 25, 2025
Loved the resort, the team was so helpful and very welcoming. Miss Salma Sameh was always taking care of us and made sure that all our needs were met, she's super friendly and professional. In the restaurant Mr. Essam Fathy was always watching over and making sure that the waiters are doing their jobs. Also Atteya A.K.A Bondok was very decent and friendly, he always welcomed us with a smile. Chef Hossam always recommended us a great food collection and when my wife was a bit tired to come to the restaurant he asked the manager if there was anything to be done and YES! The food was delivered to our room. Miss Dina informed us with everything when we were checking in to ensure that we understand everything around the resort. The Animation team was very cheerful, they welcomed us on a daily basis at the Restaurant telling us what programs they have. They had an early program on the beach where they dance, sing and play darts as a contest with the guests. At night they have a show for the kids for like 30 mins (the kids were always happy to attend), after that they start a general show for everyone which was amazing!! Love you guys Overall the experience was remarkable, thanks Ecotel ❤️