Guest User
November 29, 2023
Super clean , immaculately kept hotel . Grounds , pool areas , beach , everything was perfect . The food was varied , plenty of choice , always fresh and warm . The staff went above and beyond , nothing was a problem . Service from all bar staff and waiters was first class , especially in the Blue bar , cocktails were amazing , thanks to Medhat , Amr and Khelil , always there with big welcoming smiles , thankyou so much guys you looked after us and made us so welcome . Pool staff / lifeguards never stopped . Big thanks to must go to Ibrahim who worked the Sentido beach bar , the steady flow of drinks and fruit to our loungers while sat on the beach was much appreciated , thanks also to Gillian and all the reception staff , she was always checking in on us when she saw us . The themed restaurants were well worth the visits , the Italian and the Kababgy were amazing . Biggest thankyou and much respect goes to the wonderful Mahmoud who ran the Piazza Bar and his wonderful staff , he always welcomed us every evening , he called my wife Princess Karen and made her feel like royalty every time , thank you Mahmoud you were the best , will miss you till next time . And a thankyou also to Beshoy , you really are the cocktail making King . Final recap , book this hotel , you won't be dissapointed . It really gave us the best of times.