Monte Carlo Sharm Resort & Spa

The staff delivers exceptional, attentive service. The hotel features well-equipped amenities, modern architecture, and spacious, clean rooms with comfortable beds and sea views.

Well, well... I should know better by now. But still cannot believe my eyes almost till the last day of stay. It all started in the reception. With fake flowers... In 5* hotel, seriously??? Then staf couldn't remember 2 our names, asked twice and having our passports in hands... Coffee you have instant. The real coffee machine standing in the corner not functioning. And "real" coffee in the stand became more watery with every day till tea colour was darker then coffee... Same comes for the Turkish coffee. No normal quality coffee even for money, as this is "all inclusive" hotel I was told... Should go out to get one, unfortunately The service in the restaurant... Feels like customers are there for the stuff not the other way around. Food selection shorten day after day, and never changed. The only diluted oatmeal poultry every day, eggs and a table of pastry or chemically coloured cakes. In total what started as 3* ended in 6 days as bistro style with paper table covers - never-never I would expect that in 5*hotel. The only good thing was an option to dine in 5 different restaurants during your stay. At least that for a change... The territory it self - amazing ! Best part of the hotel. Felt like you live in the botanical gardens. Fortunately they still take good care about that. And the music by the pool never shuts up... Even at night, when no one is there, it plays till 11pm. Sometimes so loud that even with closed doors and earplugs you still hear it! Unlucky those who paid more for the seafront seaview deluxe rooms... Well, all those things speak for themselves. Oh, yes, forgot one more. Bad for you, if you are a woman not accompanied by man/husband... I don't know from what religious villages they've got most of personnel, but this if first time in Egypt I felt so much hateful looks towards myself when was asking anything or just have been there sitting with my friend (also a woman). How dare I open my mouth in a place I've paid pretty nice money, right?

Wonderful place very beautiful, comfort i was with hole family 11 person adutls and children me second time here i will be a third time and the staff was very friendly and helpful. Reception was ready every time u need something. Every time i when to visis an attraction the reception wqs very good hi find us for all family taksi than sent us to location and we we needing we come and take us to the hotel , i even make friends with the guys especially with the taksi guy Mohamed hi escorted us every time we when out and waited for us at dhe gate when me come back.