fizzy1963
January 21, 2024
The hotel it self is in a good location, grounds are very clean, staff are very helpful and this is as far as it goes. When we checked in the first room they gave us (on ground floor No 127) the bedroom was ok but the bathroom, well there was a hole in the bath and it had been filled in with plaster which had a crack in it, so went back to reception and told them, we was told to go and get some food and come back later while they sorted another room which they did (119), again the room was ok but let down by the bathroom which needed a good revamp, The food at the hotel was ok ish, we knew what it was going to be like as we have been to Egypt a few times now and we do go and eat out a few times while we are there just to have a change of food. The pools, there are 3 of them, the relax pool which has a swim up bar BUT the pool was stone cold so we only used this the once, the main pool, again stone cold and only used the once, the water fall pool was heated (just) but was small which we didnt mind, and of course the beach which we liked, now the only down side with the beach is that the bar at the beach, when the served food, as soon as it was put out it was cold, so this did not go down well. The drinks at the hotel was ok ish, there is the pit stop bar where you pay for better drinks, but the wine is not all that and sometimes its served in paper cups, the beer is so so unless you pay for it and get a better brand. So to round this up, Hotel is def not a 5 star, staff are good and hotel is clean BUT it badly needs a revamp with the rooms, would i come back to this hotel NO.