Molly_ai
September 21, 2024
As a hotelier I will write the most honest review . We are 2 family stayed 7 nights in this hotel . Generally the location , the beach , pool were all perfect . Close to the airport and to central shops . About hotel- old , Arabic styled rooms with private balcony . Check in time receptionst young guy named Ahmed gave us nice room initially . He was helpful . But after 2 days AC stopped working and it was hard to sleep at night . Asked engineering however we had to wait for 2 days untill he fixes it. So I requested to change room in ground floor another Ahmed with glasses was happy to change our room. Reception team will try to help you out but unfortunately other departments are slow . Because of many guests I guess . About food I wouldn’t say we are satisfied , were very careful about meat, salads and fruits they might be expired and with smell already . Mango are given only 2 pieces . It’s mango country but hotel owner decided to econom maybe. About drinks and alcohol it’s limited . I didn’t see 5 star service to be honest . You feel uncomfortable to ask something from restaurant staffs cause they look at you in angry way. They are all busy it’s understandable but still . Overall everyone wants tips from you I do understand as local people get very low salary and everyone trying to cheat you with money . Spa is paid . But it must be free I guess . We tried to be positive not to ruin our holiday so weren’t focusing on minor things . Everyone’s holiday individually . But about food , must be careful most importantly.