Farah A
June 17, 2024
One of the most disappointing experiences ever. On the first day, our room was flooded with water, and the AC was not working, making the room unbearably hot. There was also a terrible smell from the bathroom spreading in the whole the room. On the 3rd day there was bumping since 7 am coming from the AC duct that was constant till returning back from breakfast although we reported more than once. The food quality and variety were both a little poor. Staff are not cooperative at all, not even smiling, only Mr Adel in the restaurant was more than welcoming. Overall, the service was bad, and I cannot recommend this hotel to anyone, don’t ruin your vacation. I will never stay here again.