Global33533723861
August 24, 2023
The hotel is 4 stars with an average facilities. The staff are welcoming, the room size is good with balconies. The A/C and minibar are good. The room have ironing facility. The breakfast includes varieties, but sweets are not tasty. They have sandy beach but the facilties are poor starting from dirty towels, old and small umbrellas, bad mattress, and some trashes around. They offered us smoked room even we do not smoke and the smell was not so good. The bathroom lightening is not good and missing hair dryer. They need to upgrade the staff dressing code. Their customer service is almost not existing. My birthday was on second day of arrival, and their customer service didn't care, while in many other service providers do care even with a word of happy birthday. But the hotel is good in compared with other hotels in the North coast with same 4 stars, but sure you will get better service with better price with same 4 stars but in other locations in Egypt