Akassia Swiss Resort

great hotel, great conditions. great rooms, very comfortable beds for sleeping. we spent time here with a 6-person family. both in the water park and enjoying the beach and the charms of nature. delicious food, something for everyone. wonderful theme restaurants that we had the pleasure of using. very nice service and smiles from all people. the hotel manager Hosni deserves special mention, with whom you can arrange everything if you have a problem or want to know something more.

We stayed at the hotel in October. We found the hotel very clean, staff very friendly and welcoming, food was really nice and lots of food was cooked freshly in front of you. There is a choice of many pools and water slides which our kids loved. WiFi worked great. Our housekeeper Ahmed Hasham made the most beautiful towel sculptures which made our kids very happy. Overall a great family holidays and we loved our time here.

The hotel and surroundings are amazing. Pleasant staff, good food. The rooms, if you don't pay attention to the details, are nice. Aquapark great. The sea and corals in it are also nice. A large offer of trips. I definitely recommend the hotel.

We came to Akassia for one week in July with two small kids. I booked the hotel based on the beautiful pictures and good reviews on tripadvisor. Looking back i really don’t understand how there are so many good reviews. Here is my honest feedback on our stay: The first dinner at the hotel we were unpleasantly surprised. There are so many people. Most of the plastic tables and plastic chairs are outside in 35 degree temperatures. The service is terrible. If somebody brings you drinks, then you’re lucky. If the glasses are clean and you even have some ice cubes, then you really won a lottery. The guy who cleans the tables just leaves his car with garbage bin next to the tables where people are eating. The food had no variety at all. Because it was so hot, I only wanted salads. But there was nothing i could eat. It looked like it was all rests of food. Not once have I seen a simple green salad or greek salad at the buffet. Desserts is another story. I walked by a couple of times, but it wasn’t even presented nicely. Cakes piled up on top of each other. At lunchtime its self service, so you need to get your own drinks. At all bars you need to pour your own drinks except for alcohol. Ice cubes were often finished. In the main restaurant there isn’t even an ice machine, so we would need to go to the pool bar to get ice for our drinks. Also you cannot get bottles of water at any bars. They are all extra charge. The rooms are fine. Though it could be much cleaner. Internet exists but doesn’t work properly. I couldn’t even watch instagram reels and stories. Aqua park is fun but so old. The floors are covered with old rotten carpets. The paint faded out a long time ago. It doesn’t look like the picture anymore. Of course there is no elevator, so get ready for the stairs. There are a lot of swimming pools. But they don’t look so new either. My son cut his toe open on a tile at olimpic swimming pool. Sun beds are probably older than I am. The territory is not very clean. Everywhere i saw cigarettes on the floor and other garbage. Broken tiles, lamps etc. Public toilets are just disgusting. I haven’t seen a clean one in a week time, so i very much tried to avoid it. Almost every evening the gardens would be watered with very smelly water. The smell spread to our room and it was terrible. Hotel is very big. Its partially combined with Akassia Beach. The swim up bar next to the aqua park would only serve us for extra charge. Get ready to walk a lot. Or you can wait for the “bus” at the busstop. Once we were waiting for over 20 minutes. Is you need a doctor, please be aware that a consultation costs are 150,-€. And they won’t tell you upfront. I came to ask if I was able to swim with my cut on the foot, after they put some creme on it (which I told I had in the room already) they charged me 50,-€ (without telling upfront). I didn’t want to pay and needed to take off the bandage they put on my foot. There is a huge amount of people at the hotel. So every show

Hotel is ok, but there are many better ones for same price. Pros: nice garden, several nice pools, aquapark (old but still), nice coral reef from 2 jetties. Cons: far far away from anything, rooms are old and in bad condition, long walking to bars, mixed with neighbour hotel, limited selection of drinks, poor evening activities, not even a welcome drink when checking in (looong waiting). Food was OK for a week, but I wouldn't want to stay longer on it. Alacayre restaurants booked few days in advance (not one).

Very nice place we liked so much Everything was just perfect The food was very tasty and variety The beach and the sea is one of the best I visited The animation team is great with so much activities and parties Special thanks to youssef who entertained us a lot and helped us with a lot of things And for sure we will be back