Haiyuan International Hotel

I really can't complain, it's a very bad experience. I checked in on the day and was reminded that there was a KTV. I thought it didn't matter, but when I entered the room, it was full of cigarette smell. I was in a hurry to go out and turned on the air conditioner, thinking it would be better in a while. When I went back, the cigarette smell was lingering for a long time and it was very choking. As a result, I reported it to the platform customer. I said a manager would come to deal with it, but the first thing the person said was that there was something choking. Can't you smell such a strong smell? He also pretended to ask, and then helped to open the window for ventilation, saying that he didn't agree to change the room in advance. Then I want to know if a 4🌟 hotel is not ventilated after cleaning? Or are you used to the smell of cigarettes? What's even funnier is that before checking out, I originally exchanged the benefits and checked out at three o'clock, but when I wanted to rest at two o'clock, a waiter or someone came and knocked on the door hurriedly, saying that the time was up. Later, the explanation given was that I didn't see the redemption of the benefits. Isn't this explanation too funny? After traveling so many times, this is the first time I see what it means that customers check out without checking whether there is a redemption of benefits. And there is such a strong smell of cigarettes. To be honest, a three-star hotel has better service attitude than you. What do you mean there are no rooms? Why didn't you tell me earlier? The app is so transparent. How can you book a room if there are no rooms? Even if you lie, you should make a draft. I can't complain about the hygiene. The equipment is old. How about the service? You can taste it yourself.

Stayed for several days, the room facilities are OK, the space is large, and the breakfast is good

Are you going to give out towels that are so torn like this to guests?

It is good to travel by car to celebrate the New Year. The hotel is located in the local cultural and sports area. There are bicycles at the door to ride to tourist attractions. Putian has a good folk atmosphere and a lot of local snacks.