Haiyuan International Hotel

When the room temperature is high, the central air conditioner still turns on the heater.

I really can't complain, it's a very bad experience. I checked in on the day and was reminded that there was a KTV. I thought it didn't matter, but when I entered the room, it was full of cigarette smell. I was in a hurry to go out and turned on the air conditioner, thinking it would be better in a while. When I went back, the cigarette smell was lingering for a long time and it was very choking. As a result, I reported it to the platform customer. I said a manager would come to deal with it, but the first thing the person said was that there was something choking. Can't you smell such a strong smell? He also pretended to ask, and then helped to open the window for ventilation, saying that he didn't agree to change the room in advance. Then I want to know if a 4🌟 hotel is not ventilated after cleaning? Or are you used to the smell of cigarettes? What's even funnier is that before checking out, I originally exchanged the benefits and checked out at three o'clock, but when I wanted to rest at two o'clock, a waiter or someone came and knocked on the door hurriedly, saying that the time was up. Later, the explanation given was that I didn't see the redemption of the benefits. Isn't this explanation too funny? After traveling so many times, this is the first time I see what it means that customers check out without checking whether there is a redemption of benefits. And there is such a strong smell of cigarettes. To be honest, a three-star hotel has better service attitude than you. What do you mean there are no rooms? Why didn't you tell me earlier? The app is so transparent. How can you book a room if there are no rooms? Even if you lie, you should make a draft. I can't complain about the hygiene. The equipment is old. How about the service? You can taste it yourself.