DoubleTree by Hilton Putian Reviews
DoubleTree by Hilton Putian
No. 2276 Licheng Middle Avenue, Chengxiang District, Putian, Fujian, 351100, ChinaView Hotel Details
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DoubleTree by Hilton Putian Guest Reviews
4.7/5
Outstanding
1227 review
Verified reviewsLocation4.7
Amenities4.7
Service4.8
Cleanliness4.7
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All reviews(1227)
Positive reviews(1202)
Reviews with photos/video(444)
Friendly front desk staff(227)
Delicious breakfast(105)
Easy to get around(78)
Stayed multiple times(25)
Awesome gym(17)
Located downtown(12)
Loved the night views(6)
Delicious buffet(6)
Negative reviews(25)
Hbvrspm
Twin Room
Stayed in Mar 2024
Travel with friends
4 review
Outstanding
Posted on Mar 22, 2024
Hotel is in a nice location. Everything met my expectation. Elaine was super kind!
Response from Property: Thank you for taking the time to share your feedback about your recent stay at DoubleTree by Hilton Putian. We are very delighted that you generally enjoyed our overall image, especially for high value, excellent service and clean room. We will continue to strive in delivering quality services, and hope to welcome you back soon in the future!
Dannylin85
Deluxe Mountain-view Twin Room
Stayed in Jun 2024
Family
2 review
Posted on Jun 8, 2024
The cleanliness of the room and facilities are not 5 stars hotel standard, and there is a strong odor in bathroom. The hotel is managed by Hilton group? Sad to say, I really doubt it.
Response from Property: Dear guest, thank you for choosing this hotel. We apologize for not being able to provide you with the quality service you deserve. We have reported your problem to the relevant departments of the hotel for follow-up improvement, in order to bring you a really high quality service. Listening to our guests helps us create the best customer experience, and thank you again for taking the time to give us your valuable input. It is because of your feedback that we recognize our shortcomings, rather than being complacent in the field of service. We hope you will visit us again soon and give us the opportunity to give you the best experience.
Guest User
Twin Room
Stayed in Apr 2024
Travel with friends
1 review
Outstanding
Posted on May 7, 2024
very nice
Guest User
Queen Room
Stayed in Jul 2023
Business travelers
27 review
Very Good
Posted on Jul 16, 2023
Service is normal, don’t reach my expecting.
Will find other same level hotel in next visiting.
Response from Property: Thank you very much for taking the time to share with us your experience in our hotel during your recent stay with us. I would like to apologies for the inconvenience caused to you, It is very important for us to hear more valuable feedback from our guests like you, in order for us to make necessary improvement.
Guest User
Queen Room
Stayed in May 2024
Business travelers
5 review
Outstanding
Posted on May 26, 2024
Overall, a good stay
Response from Property: Thank you for taking the time to share your feedback about your recent stay at DoubleTree by Hilton Putian. We are very delighted that you generally enjoyed our overall image, especially for high value, excellent service and clean room. We will continue to strive in delivering quality services, and hope to welcome you back soon in the future!
pristan
Queen Room
Stayed in Dec 2023
Family
15 review
Outstanding
Posted on Jan 30, 2024
Great location!
Mukul
Queen Room
Stayed in Jul 2023
Business travelers
5 review
Very Good
Posted on Sep 15, 2023
Reasonably good hotel .
Response from Property: Thank you very much for taking the time to share with us your experience in our hotel during your recent stay with us. I would like to apologies for the inconvenience caused to you, It is very important for us to hear more valuable feedback from our guests like you, in order for us to make necessary improvement.
Guest User
Queen Room
Stayed in Jan 2023
Business travelers
2 review
Outstanding
Posted on Jan 20, 2023
Very comfortable hotel loved as usual.
Response from Property: Welcome to Putian, thank you for your recognition of the hotel.
Guest User
Deluxe Mountain-view Queen Room
Stayed in Apr 2023
Business travelers
5 review
Outstanding
Posted on Apr 20, 2023
Good business hotel
Response from Property: Thank you for taking the time to share your feedback about your recent stay at DoubleTree by Hilton Putian. We are very delighted that you generally enjoyed our overall image, especially for high value, excellent service and clean room. We will continue to strive in delivering quality services, and hope to welcome you back soon in the future!
Guest User
Queen Room
Stayed in Oct 2024
Family
2 review
Outstanding
Posted on Oct 4, 2024
The hotel is great, the environment and sanitation are very good, and every staff is very warm and friendly. In particular, the front desk receptionists Vicky and Grace helped coordinate a lot of things during the stay, and patiently recommended places to visit and precautions in Putian.
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Guest User
Queen Room
Stayed in Oct 2024
Solo travelers
1 review
Outstanding
Posted on Oct 3, 2024
Checked in in the early morning. The hotel is in a very convenient location, close to Anfu and the city attractions. Grace and Xiao She at the front desk were very warm and friendly. They also upgraded my room. The room was very clean and tidy. The hotel facilities are complete. The swimming pool and gym are on the fifth floor. I was very satisfied with my stay.
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Bolishimanchong
Queen Room
Stayed in Oct 2024
Other
2 review
Outstanding
Posted on Oct 3, 2024
The location is very good, and the surrounding transportation is convenient. It is very convenient to go to various attractions or find delicious food. The hotel has a grand appearance and exquisite and elegant interior decoration. The front desk staff Grace has excellent service. The room type is upgraded for free. The stay is very comfortable. The room is clean and tidy, and the bed is also very soft. I am very satisfied with the stay and will continue to choose next time.
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Guest User
Queen Room
Stayed in Oct 2024
Solo travelers
2 review
Outstanding
Posted on Oct 3, 2024
It was my first time to come to Putian. It is a very lively city. Due to the weather, I didn't go to many places along the way. But I still had a lot of fun here. The hotel service is very good, especially the front desk manager Li Ya, who is warm and friendly. She kindly reminds me to pay attention to the real-time weather forecast and introduces places to visit. I give her a good review.
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Guest User
Queen Room
Stayed in Oct 2024
Travel with friends
3 review
Outstanding
Posted on Oct 3, 2024
I came here with my friends and stayed here for the first time. The hotel environment is very good, clean and tidy, the high floors have unique scenery, and it is quiet and good to sleep. The front desk receptionist Li Ya was enthusiastic and professional, and patiently introduced the attractions in Putian. Although the wind was a bit strong, it was just cool and comfortable to travel.
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Guest User
Deluxe Mountain-view Queen Room
Stayed in Oct 2024
Travel with friends
2 review
Outstanding
Posted on Oct 3, 2024
Traveling with friends, staying here for the first time. The hotel environment is good, the room is clean and tidy, and the mattress is comfortable and soft. The front desk manager Vicky checked in quickly and professionally. The welcome cookies given were delicious and sweet, which suited me very well. Be sure to buy two cans to take away when checking out.
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